Milwaukee, WI · On-site
$135K/yr
WBS, a subsidiary of WEC Energy Group, is seeking a Customer Insights Analyst in our Milwaukee, Wisconsin location. About Us WEC Energy Group is one of the nation's largest electric generation and ...
New
Milwaukee, WI · On-site
$135K/yr
WBS, a subsidiary of WEC Energy Group, is seeking a Customer Insights Analyst in our Milwaukee, Wisconsin location. About Us WEC Energy Group is one of the nation's largest electric generation and ...
New
Milwaukee, WI · On-site
$135K/yr
WBS, a subsidiary of WEC Energy Group, is seeking a Customer Insights Analyst in our Milwaukee, Wisconsin location. About Us WEC Energy Group is one of the nation's largest electric generation and ...
Milwaukee, WI · On-site
$135K/yr
WBS, a subsidiary of WEC Energy Group, is seeking a Customer Insights Analyst in our Milwaukee, Wisconsin location. About Us WEC Energy Group is one of the nation's largest electric generation and ...
Pittsburgh, PA · On-site
The ideal candidate brings 1-3 years of hands-on insights or analytics experience and a genuine ... Maintains and evolves current ongoing customer experience (CX) tracking, aiding in expansion of the ...
Pittsburgh, PA · On-site
The ideal candidate brings 1-3 years of hands-on insights or analytics experience and a genuine ... Maintains and evolves current ongoing customer experience (CX) tracking, aiding in expansion of the ...
ASSA ABLOY , the world's most trusted name in access solutions, is seeking a Customer Insights Analyst - Voice of Customer (VoC) & Qualitative Insights . This is a key member of the Corporate ...
ASSA ABLOY , the world's most trusted name in access solutions, is seeking a Customer Insights Analyst - Voice of Customer (VoC) & Qualitative Insights . This is a key member of the Corporate ...
Lake Forest, CA · On-site
$80/hr
ASSA ABLOY , the world's most trusted name in access solutions, is seeking a Customer Insights Analyst - Voice of Customer (VoC) & Qualitative Insights . This is a key member of the Corporate ...
Lake Forest, CA · On-site
$80/hr
ASSA ABLOY , the world's most trusted name in access solutions, is seeking a Customer Insights Analyst - Voice of Customer (VoC) & Qualitative Insights . This is a key member of the Corporate ...
Fort Wayne, IN · On-site
The Job at a Glance The Customer Insights Analyst plays a key role in advancing Parts Town's Voice of the Customer (VoC) program by transforming customer feedback and operational data into actionable ...
Fort Wayne, IN · On-site
The Job at a Glance The Customer Insights Analyst plays a key role in advancing Parts Town's Voice of the Customer (VoC) program by transforming customer feedback and operational data into actionable ...
Milwaukee, WI · On-site
$135K/yr
WBS, a subsidiary of WEC Energy Group, is seeking a Customer Insights Analyst in our Milwaukee, Wisconsin location. About Us WEC Energy Group is one of the nation's largest electric generation and ...
Milwaukee, WI · On-site
$135K/yr
WBS, a subsidiary of WEC Energy Group, is seeking a Customer Insights Analyst in our Milwaukee, Wisconsin location. About Us WEC Energy Group is one of the nation's largest electric generation and ...
Schenectady, NY · On-site
$69K - $92K/yr
About the Opportunity As a Customer Insights Analyst, you will leverage data to drive meaningful business decisions and improve customer outcomes. In this role, you'll analyze claims and customer ...
Schenectady, NY · On-site
$69K - $92K/yr
About the Opportunity As a Customer Insights Analyst, you will leverage data to drive meaningful business decisions and improve customer outcomes. In this role, you'll analyze claims and customer ...
Milwaukee, WI · On-site
$135K/yr
WBS, a subsidiary of WEC Energy Group, is seeking a Customer Insights Analyst in our Milwaukee, Wisconsin location. About Us WEC Energy Group is one of the nation's largest electric generation and ...
Milwaukee, WI · On-site
$135K/yr
WBS, a subsidiary of WEC Energy Group, is seeking a Customer Insights Analyst in our Milwaukee, Wisconsin location. About Us WEC Energy Group is one of the nation's largest electric generation and ...
The Customer Insights Analyst is responsible for collecting and correlating data from Power Up, IFS, CRM and other sources as required to create analytics that provide insight into team performance ...
Quick apply
The Customer Insights Analyst is responsible for collecting and correlating data from Power Up, IFS, CRM and other sources as required to create analytics that provide insight into team performance ...
Thomasville, GA · On-site
The Customer Insights Analyst is responsible for collecting and correlating data from Power Up, IFS, CRM and other sources as required to create analytics that provide insight into team performance ...
Thomasville, GA · On-site
The Customer Insights Analyst is responsible for collecting and correlating data from Power Up, IFS, CRM and other sources as required to create analytics that provide insight into team performance ...
The Customer Insights Analyst will manage and expand the ongoing insights program at Nuuly - collecting and communicating learnings about our customers - and support research projects conducted to ...
The Customer Insights Analyst will manage and expand the ongoing insights program at Nuuly - collecting and communicating learnings about our customers - and support research projects conducted to ...
The Customer Insights Analyst will manage and expand the ongoing insights program at Nuuly - collecting and communicating learnings about our customers - and support research projects conducted to ...
The Customer Insights Analyst will manage and expand the ongoing insights program at Nuuly - collecting and communicating learnings about our customers - and support research projects conducted to ...
Thomasville, GA · On-site
The Customer Insights Analyst is responsible for collecting and correlating data from Power Up, IFS, CRM and other sources as required to create analytics that provide insight into team performance ...
Thomasville, GA · On-site
The Customer Insights Analyst is responsible for collecting and correlating data from Power Up, IFS, CRM and other sources as required to create analytics that provide insight into team performance ...
Dallas, TX · On-site +1
The role is responsible for independently driving complex analysis, uncovering actionable insights, and influencing cross-functional partners to improve customer experience and operational ...
Quick apply
Dallas, TX · On-site +1
The role is responsible for independently driving complex analysis, uncovering actionable insights, and influencing cross-functional partners to improve customer experience and operational ...
San Francisco, CA · On-site +1
The role is responsible for independently driving complex analysis, uncovering actionable insights, and influencing cross-functional partners to improve customer experience and operational ...
San Francisco, CA · On-site +1
The role is responsible for independently driving complex analysis, uncovering actionable insights, and influencing cross-functional partners to improve customer experience and operational ...
The Customer Insights Analyst leads complex analysis across customer behavior, marketing performance, and sales trends. This role partners cross-functionally to deliver insights that improve ROI ...
The Customer Insights Analyst leads complex analysis across customer behavior, marketing performance, and sales trends. This role partners cross-functionally to deliver insights that improve ROI ...
Dallas, TX · On-site +1
The role is responsible for independently driving complex analysis, uncovering actionable insights, and influencing cross-functional partners to improve customer experience and operational ...
Dallas, TX · On-site +1
The role is responsible for independently driving complex analysis, uncovering actionable insights, and influencing cross-functional partners to improve customer experience and operational ...
San Francisco, CA · On-site +1
The role is responsible for independently driving complex analysis, uncovering actionable insights, and influencing cross-functional partners to improve customer experience and operational ...
San Francisco, CA · On-site +1
The role is responsible for independently driving complex analysis, uncovering actionable insights, and influencing cross-functional partners to improve customer experience and operational ...
San Francisco, CA · On-site +1
The role is responsible for independently driving complex analysis, uncovering actionable insights, and influencing cross-functional partners to improve customer experience and operational ...
San Francisco, CA · On-site +1
The role is responsible for independently driving complex analysis, uncovering actionable insights, and influencing cross-functional partners to improve customer experience and operational ...
Customer Insights Analysts often face the challenge of consolidating data from multiple sources to create a clear and actionable picture of customer behavior. They must ensure data accuracy and consistency while balancing tight deadlines and shifting business priorities. Another common challenge is translating complex analytical findings into simple, understandable recommendations for stakeholders across marketing, product, and sales teams. Strong collaboration and communication are key to overcoming these challenges and driving meaningful business outcomes.
A Customer Insights Analyst collects, analyzes, and interprets customer data to help businesses understand consumer behavior, preferences, and trends. They use tools like surveys, analytics platforms, and market research to provide actionable recommendations that improve customer experience and drive business growth. Their role often involves working with marketing, product, and sales teams to enhance decision-making and strategy development.
A Customer Insights Analyst typically needs strong analytical skills, experience with market research, and a relevant degree in business, marketing, or statistics. Familiarity with data analysis tools such as SQL, Excel, Tableau, and survey platforms, as well as certifications in data analytics or market research, are highly valued. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for this role. These skills are vital for accurately interpreting customer data, generating actionable insights, and effectively informing business decisions.
$135K/yr
Other
This job post has expired today. Applications are no longer accepted.
WBS, a subsidiary of WEC Energy Group, is seeking a Customer Insights Analyst in our Milwaukee, Wisconsin location.
About Us
WEC Energy Group is one of the nation's largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.
As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don't just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.
If you're talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.
This position has primary responsibility for leading customer experience and customer satisfaction research efforts for both residential and business customers. Individuals in this position will work collaboratively with leadership and internal stakeholders to develop strategic and tactical approaches to drive improvements towards achieving the corporate customer satisfaction goals. They will identify research objectives and conduct analyses of the data to provide actionable insights and recommendations. These individual(s) will make presentations to communicate their findings to leadership and others in the organization. These individual(s) will prepare reports on customer satisfaction goal progress for senior leadership.
End Date: 07/12/2026
Pay Range Minimum: $78,702.26
Pay Range Maximum: $135,761.08
The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.
WEC Energy Group benefits
We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.
Learn more at Careers
WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.
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