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Senior Customer Experience Analyst Jobs (NOW HIRING)

TalentSky

Customer Experience Analyst

Redwood City, CA · On-site

The Customer Experience Analyst contributes to the TalentSky mission by assuring that each TalentSky enterprise customer is successfully on-boarded, trained, and given all the information they need ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · Remote

Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...

DataMap

Customer Experience Analyst III

Overland Park, KS · On-site

$90K - $120K/yr

Customer Experience Analyst III Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...

DataMap

Customer Experience Analyst I

Overland Park, KS · On-site

$50K - $70K/yr

Customer Experience Analyst I Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...

DataMap

Customer Experience Analyst II

Overland Park, KS · On-site

$70K - $90K/yr

Customer Experience Analyst II Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...

DataMap

Customer Experience Analyst IV

Overland Park, KS · On-site

$120K - $150K/yr

Customer Experience Analyst IV Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...

GCI

Senior Customer Experience Specialist

Anchorage, AK

$20 - $27.50/hr

Analyze performance trends and identify journey breakdowns and improvement opportunities ... Additional Senior Level Expectations: * Define and maintain experience measurement standards ...

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Senior Customer Experience Analyst information

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$48.5K

$102.5K

$130.5K

How much do senior customer experience analyst jobs pay per year?

As of Jul 18, 2026, the average yearly pay for senior customer experience analyst in the United States is $102,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $116,500.00 per year, depending on experience, location, and employer.

Is senior analyst mid level?

A Senior Customer Experience Analyst is typically considered a mid to senior-level role, depending on the company's structure. It usually requires several years of experience, advanced analytical skills, and familiarity with customer data tools, but it is generally below managerial positions.

What type of analyst gets paid the most?

Senior Customer Experience Analysts tend to earn higher salaries compared to entry-level or junior roles, especially when they have advanced skills in data analysis, customer insights, and tools like SQL or Tableau. Salaries vary by industry, location, and experience, but senior-level analysts generally command higher compensation due to their expertise and strategic responsibilities.

What is the difference between Senior Customer Experience Analyst vs Customer Experience Analyst?

AspectSenior Customer Experience AnalystCustomer Experience Analyst
Required CredentialsBachelor's degree, experience in data analysis, customer insightsBachelor's degree, entry-level data analysis skills
Work EnvironmentCollaborates with cross-functional teams, analyzes customer data, develops insightsSupports customer feedback collection, assists in data reporting
Employer & Industry UsageUsed in retail, tech, finance sectors for improving customer satisfactionCommon in similar industries, often entry-level or mid-level roles

The main difference is that a Senior Customer Experience Analyst typically has more experience, handles complex data analysis, and leads projects, whereas a Customer Experience Analyst focuses on supporting data collection and reporting. Both roles aim to improve customer satisfaction but differ in responsibility level and expertise.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior or specialized positions such as Customer Experience Directors or Customer Service Managers, with salaries reaching six figures in some industries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.

What does a customer experience analyst do?

A customer experience analyst evaluates and improves how customers interact with a company's products or services by analyzing customer feedback, survey data, and service metrics. They use tools like data analysis software and customer journey mapping to identify pain points and recommend strategies to enhance satisfaction and loyalty.
What cities are hiring for Senior Customer Experience Analyst jobs? Cities with the most Senior Customer Experience Analyst job openings:
What are the most commonly searched types of Customer Experience Analyst jobs? The most popular types of Customer Experience Analyst jobs are:
What states have the most Senior Customer Experience Analyst jobs? States with the most job openings for Senior Customer Experience Analyst jobs include:
What job categories do people searching Senior Customer Experience Analyst jobs look for? The top searched job categories for Senior Customer Experience Analyst jobs are:
Senior Customer Experience Analyst jobs near you
Infographic showing various Senior Customer Experience Analyst job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $102,527 per year, or $49.3 per hour.
Customer Experience Analyst

Customer Experience Analyst

TalentSky

Redwood City, CA • On-site

Full-time

Re-posted 2 days ago

Job description

Company Description

TalentSky is a next-generation talent platform that connects people to employers in exciting new ways. We believe both share a common vision for the future - a system that is fair, transparent and engaging. Enterprises assess and discover relevant talent, while individuals develop skills that are in high demand. TalentSky, built on a foundation of privacy by design, puts individuals in full control of their professional stories.

Job Description

This person is a customer-facing, meeting-scheduling, material-creating multi-tasker who is highly dedicated to helping people through the TalentSky product. The Customer Experience Analyst contributes to the TalentSky mission by assuring that each TalentSky enterprise customer is successfully on-boarded, trained, and given all the information they need to use TalentSky to its fullest potential. Contributes to ensuring successful enterprise adoption and reports to the Customer Experience Lead. In parallel, the Customer Experience Analyst serves as a main point of contact between TalentSky and its Clients, especially during the job analysis process. TalentSky, built on a foundation of Privacy by Design, is a next generation enterprise talent platform that delivers a standard language to connect the skill demand of employers to the career development of their workforce. The TalentSky Platform provides employers with real-time understanding of their workforce readiness, and helps people better navigate internal career development.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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