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One Rx Customer Service Representative Jobs (NOW HIRING)

WESBANCO

Customer Service Representative 1

Bryan, OH · On-site

The Customer Service Representative (CSR) is charged with accepting and accurately processing ... Ability to effectively present information in one-on-one and small group situations to customers ...

Leupold

Customer Service Representative 1

Beaverton, OR

$21 - $24/hr

Customer Service Representative 1 Typical Starting Base Rate Range of $21.00 to $24.00 Per Hour Monday-Friday, 7:00 AM 3:30 PM For over 100 years, we've manufactured high-quality products right here ...

Uhaul

customer service rep

Houston, TX

$15.25 - $20.75/hr

If so, then a Storage Customer Service Representative position with U-Haul is just what you are ... Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan • ...

Uhaul

Customer Service Rep

Hagerstown, MD · On-site

$15.75 - $21.50/hr

As a Customer Service Representative you will enjoy flexible scheduling around school, sports and ... Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan • ...

Uhaul

customer service rep

Syracuse, NY

$15.75 - $21.50/hr

As a Customer Service Representative you will enjoy flexible scheduling around school, sports and ... Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan • ...

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One Rx Customer Service Representative information

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How much do one rx customer service representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for one rx customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a One Rx Customer Service Representative, and why are they important?

To thrive as a One Rx Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and prescription processing tools is typically required. Patience, empathy, and active listening are essential soft skills that set top performers apart. These competencies ensure effective support for customers, accurate handling of prescription inquiries, and a positive service experience.

What are some common challenges faced by a One Rx Customer Service Representative, and how can new hires prepare for them?

One Rx Customer Service Representatives often encounter challenges such as handling a high volume of inquiries, resolving complex prescription issues, and communicating clearly with both patients and healthcare providers. New hires can prepare by familiarizing themselves with pharmacy terminology, learning the company's software systems, and practicing active listening to better understand customer needs. Strong organizational skills and patience are essential for managing multiple tasks and maintaining excellent service quality in a fast-paced environment.

What is a One Rx Customer Service Representative?

A One Rx Customer Service Representative is a professional who assists customers with inquiries, issues, and concerns related to the One Rx prescription savings program. They provide guidance on how to use the program, help customers find participating pharmacies, and resolve any problems with prescription discounts. These representatives are trained to deliver accurate information and ensure a positive customer experience, often interacting with both patients and healthcare providers. Their goal is to make prescription medications more accessible and affordable for customers.

What is the difference between One Rx Customer Service Representative vs Pharmacy Technician?

AspectOne Rx Customer Service RepresentativePharmacy Technician
CredentialsHigh school diploma or equivalent; training providedCertification or registration often required
Work EnvironmentCall centers, customer support settingsPharmacies, hospitals, retail stores
Industry UsageHealthcare, pharmacy servicesHealthcare, pharmacy industry
Primary RoleAssist customers with orders, insurance, and inquiriesPrepare medications, manage prescriptions, assist pharmacists

While both roles support pharmacy operations, the One Rx Customer Service Representative focuses on customer interactions and support, whereas the Pharmacy Technician handles medication preparation and pharmacy tasks. The roles differ mainly in responsibilities and required certifications, but both are essential in the pharmacy industry.

More about One Rx Customer Service Representative jobs
What job categories do people searching One Rx Customer Service Representative jobs look for? The top searched job categories for One Rx Customer Service Representative jobs are:
Infographic showing various One Rx Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 72% Full Time, 21% Part Time, and 7% Temporary. Highlights an 93% In-person, and 7% Hybrid job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative 1

Career Opportunities

Houston, TX • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Description:

Our Customer Service Representative (CSR) is the interface with our customers. The CSR attends phone calls, takes orders from our customers and processes these orders to production, making sure all details are captured and the culinary departments are completely aware of all details our customers want.

We work in a fast-paced environment that requires elevated levels of flexibility from the CSR. Early start hours may be required as well as late hours. Weekend availability is a must. This is not a nine to five job, and our management team is very eager and engaged to increase our market share. We’re a fast-growing company that needs highly motivated team players. The CSR is a hands-on character that manages day to day challenges and covers shifts as needed.

This position requires full ownership of the assigned areas. Flexibility is key in our industry, and you must be available for extra workload.


Qualifications:

· Proven working experience as a CSR

· Computer savvy, knowledge with QB is a plus

· Experience in providing customer service support

· Excellent knowledge of management methods and techniques

· Proficiency in English, bilingual Spanish is a big plus

· Working knowledge of customer service software, databases, and tools

· Awareness of industry’s latest technology trends and applications

· Strong client-facing and communication skills

· Advanced troubleshooting and multi-tasking skills

· Customer service orientation

· Education in the hospitality related industry

Requirements:

Reports to: Customer Service Manager

Requirements as follows, but not limited to:

· Experience within the food service industry (fine dining, social events, food service management)

· Culinary / Food knowledge (culinary education is a big plus)

  • Excellent presentation and communication
  • Fluent English speaker, bilingual Spanish speaking is a big plus
  • Experience with phone etiquette
  • Valid driver license with driving experience is a prerequisite
  • 1-2 years of experience in high end customer service environment
  • Ability to read and interpret loading instructions, diagrams, and food menu specifications
  • Being well versed in Microsoft Office and QuickBooks
  • Highly flexible and analytical, pro-active player
  • Good knowledge of food safety and hygiene standards
  • Valid Food Handler Certificate is a must (e.g. ServSafe)
  • Meticulous time manager with the ultimate attention to detail



Benefits

Pulled from the full job description

  • Food provided
  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance

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