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One Rx Customer Service Representative Jobs (NOW HIRING)

Wipro

Customer Service Representative 1

Customer Service Representative 1 The Customer Service Representative 1 at Healthplan Services Inc serves a critical function in maintaining excellent communication and service delivery to our valued ...

Advance Services

Customer Service Rep 1

Kearney, NE · On-site

$13.75 - $18.75/hr

Customer Service Rep 1 Kearney, NE 68847 Job Number: 295928 Pay Rate: 19.25 Customer Service Rep - Advance Services, Inc. is seeking a Customer Service Rep. In this role, you'll be the first point of ...

kirbyrisk

Customer Service Representative

Bloomington, IL

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Bloomington, IL Are you a customer-focused ... Medical, RX, Dental, and Vision insurance * Life insurance & Employee Assistance Programs * Tuition ...

kirbyrisk

Customer Service Representative

Bloomington, IL

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Bloomington, IL Are you a customer-focused ... Medical, RX, Dental, and Vision insurance * Life insurance & Employee Assistance Programs * Tuition ...

Kirby Risk

Customer Service Representative

Decatur, IL · On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Decatur, IL Are you a customer-focused ... Medical, RX, Dental, and Vision insurance * Life insurance & Employee Assistance Programs * Tuition ...

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One Rx Customer Service Representative information

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How much do one rx customer service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for one rx customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a One Rx Customer Service Representative?

A One Rx Customer Service Representative is a professional who assists customers with inquiries, issues, and concerns related to the One Rx prescription savings program. They provide guidance on how to use the program, help customers find participating pharmacies, and resolve any problems with prescription discounts. These representatives are trained to deliver accurate information and ensure a positive customer experience, often interacting with both patients and healthcare providers. Their goal is to make prescription medications more accessible and affordable for customers.

What are the key skills and qualifications needed to thrive as a One Rx Customer Service Representative?

To thrive as a One Rx Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and prescription processing tools is typically required. Patience, empathy, and active listening are essential soft skills that set top performers apart. These competencies ensure effective support for customers, accurate handling of prescription inquiries, and a positive service experience.

What are some common challenges faced by a One Rx Customer Service Representative, and how can new hires prepare for them?

One Rx Customer Service Representatives often encounter challenges such as handling a high volume of inquiries, resolving complex prescription issues, and communicating clearly with both patients and healthcare providers. New hires can prepare by familiarizing themselves with pharmacy terminology, learning the company's software systems, and practicing active listening to better understand customer needs. Strong organizational skills and patience are essential for managing multiple tasks and maintaining excellent service quality in a fast-paced environment.

What is the difference between One Rx Customer Service Representative vs Pharmacy Technician?

AspectOne Rx Customer Service RepresentativePharmacy Technician
CredentialsHigh school diploma or equivalent; training providedCertification or registration often required
Work EnvironmentCall centers, customer support settingsPharmacies, hospitals, retail stores
Industry UsageHealthcare, pharmacy servicesHealthcare, pharmacy industry
Primary RoleAssist customers with orders, insurance, and inquiriesPrepare medications, manage prescriptions, assist pharmacists

While both roles support pharmacy operations, the One Rx Customer Service Representative focuses on customer interactions and support, whereas the Pharmacy Technician handles medication preparation and pharmacy tasks. The roles differ mainly in responsibilities and required certifications, but both are essential in the pharmacy industry.

More about One Rx Customer Service Representative jobs

What are popular job titles related to One Rx Customer Service Representative jobs?

For One Rx Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various One Rx Customer Service Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative 1

Houston, TX • On-site

Abby's Catering
Traveler Accommodation • 51 - 200 employees
Learn more about Abby's Cateringexternal

Other

Posted 2 days ago

New

Job description

Customer Service Representative I

Abby's Catering is seeking a Customer Service Representative (CSR) to serve as a key point of contact between our customers and our production and operations teams.

The CSR receives and processes customer orders, ensures all order details and special requests are accurately documented, and communicates requirements to the appropriate departments. This position requires strong attention to detail, organization, and the ability to work effectively in a fast-paced aviation catering environment.

Key responsibilities include:

  • Receive and process customer orders accurately and efficiently
  • Communicate order details, changes, and special requests to production and operations
  • Maintain accurate customer and order information
  • Provide professional and timely customer service by phone and email
  • Review menus, specifications, diagrams, and loading instructions
  • Coordinate with internal departments to ensure customer requirements are met
  • Resolve customer concerns and order discrepancies promptly
  • Manage multiple priorities and changing deadlines
  • Assist with additional operational needs as required

This is a fast-paced operation with early mornings, evenings, weekends, and holidays. Schedule flexibility is required.

Qualifications/job requirements include:

  • 1–2 years of customer service experience, preferably in food service, hospitality, catering, aviation, or a related environment
  • Strong verbal and written communication skills
  • Excellent attention to detail and organizational skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong phone and email etiquette
  • Ability to read and interpret menus, diagrams, specifications, and loading instructions
  • Proficiency with Microsoft Office
  • QuickBooks experience is a plus
  • Food service or culinary knowledge preferred
  • Knowledge of food safety and sanitation standards preferred
  • Food Handler Certification required or ability to obtain upon hire
  • Valid driver's license
  • English proficiency required; bilingual English/Spanish is a plus
  • Dependable, proactive, and able to work effectively as part of a team
  • Must be available to work a flexible schedule based on operational needs

Apply