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One Rx Customer Service Representative Jobs (NOW HIRING)

Customer Service Representative

Mansfield, TX

$14.25 - $19.50/hr

Rx * Dental, vision, and life insurance . WHO IS CHAMPION HOME BUILDER, INC? For decades, Champion ... and one of the largest mobile and modular home builders in North America. Champion offers many ...

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

Company Description At Rank 1 Marketing, Inc., we have developed many successful marketing ... Customer Service Representatives will receive training to ensure they have all the skills and ...

Customer Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

Company Description At Rank 1 Marketing, Inc., we have developed many successful marketing ... Customer Service Representatives will receive training to ensure they have all the skills and ...

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Customer Service Representative I

Lafayette, IN · On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused ... Medical, RX, Dental, and Vision insurance * Life insurance & Employee Assistance Programs * Tuition ...

Customer Service Representative

Lakeland, FL

$14.25 - $19.25/hr

Customer Service Representative Begin your Composites One career today! Position Overview: As a Customer Service Representative, you will provide excellent care for our customers by serving as their ...

New

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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One Rx Customer Service Representative information

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How much do one rx customer service representative jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for one rx customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a One Rx Customer Service Representative?

A One Rx Customer Service Representative is a professional who assists customers with inquiries, issues, and concerns related to the One Rx prescription savings program. They provide guidance on how to use the program, help customers find participating pharmacies, and resolve any problems with prescription discounts. These representatives are trained to deliver accurate information and ensure a positive customer experience, often interacting with both patients and healthcare providers. Their goal is to make prescription medications more accessible and affordable for customers.

What are the key skills and qualifications needed to thrive as a One Rx Customer Service Representative, and why are they important?

To thrive as a One Rx Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and prescription processing tools is typically required. Patience, empathy, and active listening are essential soft skills that set top performers apart. These competencies ensure effective support for customers, accurate handling of prescription inquiries, and a positive service experience.

What is the difference between One Rx Customer Service Representative vs Pharmacy Technician?

AspectOne Rx Customer Service RepresentativePharmacy Technician
CredentialsHigh school diploma or equivalent; training providedCertification or registration often required
Work EnvironmentCall centers, customer support settingsPharmacies, hospitals, retail stores
Industry UsageHealthcare, pharmacy servicesHealthcare, pharmacy industry
Primary RoleAssist customers with orders, insurance, and inquiriesPrepare medications, manage prescriptions, assist pharmacists

While both roles support pharmacy operations, the One Rx Customer Service Representative focuses on customer interactions and support, whereas the Pharmacy Technician handles medication preparation and pharmacy tasks. The roles differ mainly in responsibilities and required certifications, but both are essential in the pharmacy industry.

What are some common challenges faced by a One Rx Customer Service Representative, and how can new hires prepare for them?

One Rx Customer Service Representatives often encounter challenges such as handling a high volume of inquiries, resolving complex prescription issues, and communicating clearly with both patients and healthcare providers. New hires can prepare by familiarizing themselves with pharmacy terminology, learning the company's software systems, and practicing active listening to better understand customer needs. Strong organizational skills and patience are essential for managing multiple tasks and maintaining excellent service quality in a fast-paced environment.
More about One Rx Customer Service Representative jobs
Infographic showing various One Rx Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 91% Full Time, 4% Part Time, and 4% Contract. Highlights an 100% Physical job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Champion Homes

Mansfield, TX

$14.25 - $19.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

Customer Service is NOT the customer is always right.  Customer Service is building long lasting relationships that work for everyone and installing trust and making a difference.  Champion Home Builders in Mansfield values those relationships and YOU.

Champion Home Builder, Inc wants YOU! We are seeking to hire a Customer Service Representative to join our team in the Mansfield, Texas Plant.

WHAT DO WE OFFER?

  • 401k plan with company match
  • paid vacation
  • paid holidays
  • medical
  • Rx
  • Dental, vision, and life insurance.

WHO IS CHAMPION HOME BUILDER, INC?

For decades, Champion has served as a leader in the manufactured housing industry and one of the largest mobile and modular home builders in North America. Champion offers many factory-built solutions, from single-family and multi-family homes to commercial and government buildings. Our manufactured homes, modular homes, mobile homes, park models, and commercial modular buildings can be found throughout the United States and western Canada.

Throughout the organization, we act with integrity and respect. We take pride in our craftsmanship and build strong relationships with our customers, suppliers, and our employees. We know that we would not be successful without our team. In return for hard work and dedication, our goal is to provide a safe, productive, and enjoyable workplace for every employee.

FLSA Status: Non-Exempt

Summary Interviews customers, gather information, and records interview information into computer for customer service by performing the following duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Talks with customers by phone to go over the customer list.
  • Review retailer checkout sheets for items wrong with home when it arrives at the lot.
  • Guide contractors working for their plant.
  • Enter service orders into the service system.
  • Assign correct parts to each item on service order.
  • File completed work orders.

Competencies

  • Must have strong attention to detail
  • Must provide a high level of customer service
  • Must have strong communication skills both internal (Champion) and external (Customers)
  • Must have a great work ethic
  • Must live the Champion Operating Principles

Qualifications

  • Must have working knowledge of Microsoft Office
  • Previous experience in manufactured/modular housing desired

EEO Statement

Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.