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One Rx Customer Service Representative Jobs (NOW HIRING)

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Job Summary The basic function of the Customer Service Representative (CSR) is to convert incoming ... General Accountabilities In order to effectively work in this position, one must be confident in ...

Customer Service Representative I

Lafayette, IN · On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused ... Medical, RX, Dental, and Vision insurance * Life insurance & Employee Assistance Programs * Tuition ...

Customer Service Representative

Bristol, RI · On-site

$23.50 - $24.50/hr

Begin your Composites One career today! Position Overview: As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You ...

Customer Service Representative

Fort Worth, TX · On-site

$14.50 - $19.50/hr

Begin your Composites One career today! Position Overview: As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You ...

Customer Service Representative

Rock Hill, SC · On-site

$14 - $19/hr

Begin your Composites One career today! Position Overview: As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You ...

Customer Service Representative

Lakeland, FL · On-site

$14.50 - $20/hr

Begin your Composites One career today! Position Overview: As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You ...

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One Rx Customer Service Representative information

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$9

$18

$26

How much do one rx customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for one rx customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a One Rx Customer Service Representative?

A One Rx Customer Service Representative is a professional who assists customers with inquiries, issues, and concerns related to the One Rx prescription savings program. They provide guidance on how to use the program, help customers find participating pharmacies, and resolve any problems with prescription discounts. These representatives are trained to deliver accurate information and ensure a positive customer experience, often interacting with both patients and healthcare providers. Their goal is to make prescription medications more accessible and affordable for customers.

What are the key skills and qualifications needed to thrive as a One Rx Customer Service Representative, and why are they important?

To thrive as a One Rx Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and prescription processing tools is typically required. Patience, empathy, and active listening are essential soft skills that set top performers apart. These competencies ensure effective support for customers, accurate handling of prescription inquiries, and a positive service experience.

What is the difference between One Rx Customer Service Representative vs Pharmacy Technician?

AspectOne Rx Customer Service RepresentativePharmacy Technician
CredentialsHigh school diploma or equivalent; training providedCertification or registration often required
Work EnvironmentCall centers, customer support settingsPharmacies, hospitals, retail stores
Industry UsageHealthcare, pharmacy servicesHealthcare, pharmacy industry
Primary RoleAssist customers with orders, insurance, and inquiriesPrepare medications, manage prescriptions, assist pharmacists

While both roles support pharmacy operations, the One Rx Customer Service Representative focuses on customer interactions and support, whereas the Pharmacy Technician handles medication preparation and pharmacy tasks. The roles differ mainly in responsibilities and required certifications, but both are essential in the pharmacy industry.

What are some common challenges faced by a One Rx Customer Service Representative, and how can new hires prepare for them?

One Rx Customer Service Representatives often encounter challenges such as handling a high volume of inquiries, resolving complex prescription issues, and communicating clearly with both patients and healthcare providers. New hires can prepare by familiarizing themselves with pharmacy terminology, learning the company's software systems, and practicing active listening to better understand customer needs. Strong organizational skills and patience are essential for managing multiple tasks and maintaining excellent service quality in a fast-paced environment.
More about One Rx Customer Service Representative jobs
Infographic showing various One Rx Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
CSR Customer Service Representative

CSR Customer Service Representative

Gas Express LLC

Montgomery, AL • On-site

$13.25 - $18/hr

Full-time

Posted 7 days ago


Job description

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the
Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.
Essential Sales Duties and Responsibilities
  • Provide Excellent Customer Service Skills in all interactions
  • Ensure all Cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every Customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR's.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements
Minimum Qualifications and Prerequisites
  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.