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One Rx Customer Service Representative Jobs (NOW HIRING)

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Customer Service Rep / CSR

Des Moines, IA · On-site

$40K/yr

Our client seeks multiple Customer Service Reps / CSRs to join their team. These are full-time ... Resolving issues To qualify for these positions, you must have at least one (1) year of outbound ...

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

kirbyrisk

Customer Service Representative I

Decatur, IL

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Decatur, IL Are you a customer-focused ... Medical, RX, Dental, and Vision insurance * Life insurance & Employee Assistance Programs * Tuition ...

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One Rx Customer Service Representative information

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How much do one rx customer service representative jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for one rx customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a One Rx Customer Service Representative?

A One Rx Customer Service Representative is a professional who assists customers with inquiries, issues, and concerns related to the One Rx prescription savings program. They provide guidance on how to use the program, help customers find participating pharmacies, and resolve any problems with prescription discounts. These representatives are trained to deliver accurate information and ensure a positive customer experience, often interacting with both patients and healthcare providers. Their goal is to make prescription medications more accessible and affordable for customers.

What are the key skills and qualifications needed to thrive as a One Rx Customer Service Representative, and why are they important?

To thrive as a One Rx Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and prescription processing tools is typically required. Patience, empathy, and active listening are essential soft skills that set top performers apart. These competencies ensure effective support for customers, accurate handling of prescription inquiries, and a positive service experience.

What is the difference between One Rx Customer Service Representative vs Pharmacy Technician?

AspectOne Rx Customer Service RepresentativePharmacy Technician
CredentialsHigh school diploma or equivalent; training providedCertification or registration often required
Work EnvironmentCall centers, customer support settingsPharmacies, hospitals, retail stores
Industry UsageHealthcare, pharmacy servicesHealthcare, pharmacy industry
Primary RoleAssist customers with orders, insurance, and inquiriesPrepare medications, manage prescriptions, assist pharmacists

While both roles support pharmacy operations, the One Rx Customer Service Representative focuses on customer interactions and support, whereas the Pharmacy Technician handles medication preparation and pharmacy tasks. The roles differ mainly in responsibilities and required certifications, but both are essential in the pharmacy industry.

What are some common challenges faced by a One Rx Customer Service Representative, and how can new hires prepare for them?

One Rx Customer Service Representatives often encounter challenges such as handling a high volume of inquiries, resolving complex prescription issues, and communicating clearly with both patients and healthcare providers. New hires can prepare by familiarizing themselves with pharmacy terminology, learning the company's software systems, and practicing active listening to better understand customer needs. Strong organizational skills and patience are essential for managing multiple tasks and maintaining excellent service quality in a fast-paced environment.
More about One Rx Customer Service Representative jobs
What job categories do people searching One Rx Customer Service Representative jobs look for? The top searched job categories for One Rx Customer Service Representative jobs are:
Infographic showing various One Rx Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 91% Full Time, 4% Part Time, and 4% Contract. Highlights an 100% Physical job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
CSR - Customer Service Representative

CSR - Customer Service Representative

Bob Larson Plumbing

Tacoma, WA

$17.25 - $23.25/hr

Other

Posted 9 days ago

Job description

Customer Service Representative (CSR)

Bob Larson Plumbing is looking for a dependable, detail-oriented Customer Service Representative (CSR) to serve as the first point of contact for our customers. This role is critical to our success, as you'll be the voice of our company, helping customers feel heard, supported, and confident in choosing us. The available position is for Monday - Friday, 11am - 4pm for 25 hours per week, or Monday - Friday, 10am - 4pm for 30 hours per week. This opportunity could grow into a full-time position. Please do NOT apply if this schedule does not work for you.

Our goal is simple: deliver 100% customer satisfaction when booking plumbing service jobs.

What You'll Do

  • Answer inbound calls quickly and professionally
  • Identify customer needs and book service calls effectively
  • Enter accurate customer information and detailed notes into our CRM system
  • Schedule service, sales, installation, and maintenance appointments
  • Follow up with customers regarding appointment updates and availability

What We're Looking For

  • Strong multitasking and organizational skills
  • Comfortable working in a fast-paced, high-call-volume environment
  • Excellent phone presence
  • Self-motivated and able to work independently
  • Team player who collaborates well with different personalities
  • Fluent in English (written and verbal)
  • Familiarity with the Pierce and Thurston counties is a plus

Work Environment & Expectations

  • Business casual attire or company-provided polos
  • Must be punctual and reliable
  • Ability to remain seated and focused throughout the workday
  • Willingness to learn, grow, and improve through training and feedback

Apply