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One Rx Customer Service Representative Jobs (NOW HIRING)

Seaway Plumbing Inc

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Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location ... For over 25 years, Seaway Plumbing, Inc. has been one of South Florida's most trusted plumbing ...

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One Rx Customer Service Representative information

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How much do one rx customer service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for one rx customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a One Rx Customer Service Representative?

A One Rx Customer Service Representative is a professional who assists customers with inquiries, issues, and concerns related to the One Rx prescription savings program. They provide guidance on how to use the program, help customers find participating pharmacies, and resolve any problems with prescription discounts. These representatives are trained to deliver accurate information and ensure a positive customer experience, often interacting with both patients and healthcare providers. Their goal is to make prescription medications more accessible and affordable for customers.

What are the key skills and qualifications needed to thrive as a One Rx Customer Service Representative?

To thrive as a One Rx Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and prescription processing tools is typically required. Patience, empathy, and active listening are essential soft skills that set top performers apart. These competencies ensure effective support for customers, accurate handling of prescription inquiries, and a positive service experience.

What are some common challenges faced by a One Rx Customer Service Representative, and how can new hires prepare for them?

One Rx Customer Service Representatives often encounter challenges such as handling a high volume of inquiries, resolving complex prescription issues, and communicating clearly with both patients and healthcare providers. New hires can prepare by familiarizing themselves with pharmacy terminology, learning the company's software systems, and practicing active listening to better understand customer needs. Strong organizational skills and patience are essential for managing multiple tasks and maintaining excellent service quality in a fast-paced environment.

What is the difference between One Rx Customer Service Representative vs Pharmacy Technician?

AspectOne Rx Customer Service RepresentativePharmacy Technician
CredentialsHigh school diploma or equivalent; training providedCertification or registration often required
Work EnvironmentCall centers, customer support settingsPharmacies, hospitals, retail stores
Industry UsageHealthcare, pharmacy servicesHealthcare, pharmacy industry
Primary RoleAssist customers with orders, insurance, and inquiriesPrepare medications, manage prescriptions, assist pharmacists

While both roles support pharmacy operations, the One Rx Customer Service Representative focuses on customer interactions and support, whereas the Pharmacy Technician handles medication preparation and pharmacy tasks. The roles differ mainly in responsibilities and required certifications, but both are essential in the pharmacy industry.

More about One Rx Customer Service Representative jobs

What are popular job titles related to One Rx Customer Service Representative jobs?

For One Rx Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various One Rx Customer Service Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep (CSR) - Longmont

Longmont, CO • On-site

Titus Electrical Services
See more jobs at Titus Electrical Servicesexternal

$16 - $25/hr

Other

Medical, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Join Titus Electrical Services Team

Join the Titus Electrical Services team as a full-time Customer Service Rep (CSR) at our CO office. We're seeking an empathetic individual to provide excellent customer care and dispatch electrical technicians over the phone. Have you been searching for an administrative job that allows you to enjoy weekends off? Would you like to join an established company that treats its employees like family? Yeah, you would! Keep reading because it gets even better...

What would you gain by joining our customer care team? How does a competitive wage of $16 - $25/hr sound? Maybe you'd also enjoy a great benefits package, including health & life insurance, frequent bonuses based on performance, paid holidays, PTO, flex time off, a wellness plan, 401(k) matching, and Roth IRA account. Our Customer Service Representatives enjoy ongoing training with opportunities for advancement. Do we have your attention yet? Then apply for this administrative office job today!

TITUS ELECTRICAL SERVICES: OUR ORIGIN STORY

With a reputation for dependable, trustworthy, and speedy service, we are known as your neighborhood electrician. Our family-owned company has over 50 years of combined experience as well as the knowledge, skills, and expertise to meet any electrical need. We are always upfront and we do the right thing even when no one is looking. Our commitment is to make sure that nobody in our community has to live in the dark, be zapped by a wire, or shocked by a charge.

In order to do this, we must assemble the most elite team of electricians available. Superpowers are not required but the ability to handle power safely and treat citizens with respect is a must! We aren't just any old electrical company, we are truly like a family. Protecting and supporting each other while working hard and having fun in the process! A love for our craft and pride in our work combined with our winning mindset makes for a successful and happy team. If you're with us, your opportunities for growth are endless, as are the benefits and perks that you enjoy!

SAVING THE DAY AS A CUSTOMER SERVICE REP (CSR)

As a Customer Service Rep (CSR), you save the day by providing administrative and dispatch support for our customers and field technicians. You handle a high volume of inbound phone calls, emails, and chats, managing your time well as you prioritize multiple requests. Whether you're helping someone set up a new account, navigate our website, or pay their bill, you treat each person like your favorite customer. Self-motivated and independent, you proactively resolve problems and seek to make every customer a happy one!

Your data entry skills come in handy as you manage scheduling and dispatch duties in our office. Our crew relies on you to provide accurate, detailed information about their electrical job orders over the phone. You demonstrate patience and maintain a cheerful demeanor as you dispatch urgent service requests. As a true team player, you're open to constructive feedback and value opportunities for ongoing training. You're proud of the role you play on our team and find satisfaction in answering the call for help!

WHAT WE'RE LOOKING FOR IN A CUSTOMER SERVICE REP (CSR)

We're seeking someone with a positive attitude and a friendly personality who has the following qualifications:

  • Excellent phone skills
  • Computer and data entry skills, including proficiency with Microsoft Word and Excel
  • Other job duties as assigned by management.

Experience in a customer-facing role is preferred. Are you punctual and dependable? Can you effectively prioritize multiple administrative tasks? Are you organized and attentive to detail? Do you have strong communication and customer care skills? Then you might be the perfect person for this office job!

YOUR SCHEDULE AS A CUSTOMER SERVICE REP (CSR)

This administrative customer care position works Monday - Friday, 8 am - 4:30 pm. Enjoy your weekends off!

ARE YOU READY TO JOIN OUR DISPATCH TEAM?

If you can deliver excellent customer care over the phone and feel that you would be right for this office job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Apply