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Weekend Customer Experience Analyst Jobs (NOW HIRING)

Design and manage NPS and customer experience surveys, ensuring high data quality and ... Analyze open-ended survey responses using structured qualitative coding techniques to identify ...

Customer Success Analyst

Sunnyvale, CA · Hybrid

$43.13 - $50.86/hr

... experience by supporting the goals of the relationship. * As a Customer Success Analyst, you will ... build and maintain strong professional relationships with our key global customers by supporting a ...

Customer Success Analyst Levit8 AI, a dynamic startup in the HR Tech space headquartered in ... Experience with CRM software and customer support tools is a plus. * Proactive, adaptable, and ...

The candidate will work closely with our customers to produce happy, growing, and referenceable ... years of IT Support experience * Strong analytical and problem-solving skills. * Excellent ...

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Digital Experience Analyst

Atlanta, GA · On-site

$94K - $112K/yr

The Digital Experience Analyst optimizes the end-user digital experience across the PC computing ... Respond to support needs in a timely fashion with excellent customer service * Works well with ...

Customer Experience (CX) SME Location: Hanover, NJ The Customer Experience (CX) Subject Matter ... Ensure solutions are grounded in real customer insights and behaviors Insights & Analytics

Weekend Customer Support Representative

Olathe, KS · On-site

$16.50 - $21/hr

Continuously seek opportunities to improve the customer experience and streamline processes. * Ability to work overtime as required OR ability to work additional hours as required. * Other duties as ...

Perform ad-hoc analyses using SQL, Tableau and Excel for multiple business units to improve customer experience; communicate with key stakeholders to determine project requirements and objectives ...

Customer Experience Associate

Cleveland, OH · On-site

$16 - $21.25/hr

Flexible and willing to work weekday or weeknights and weekends due to varying shifts. * Online ... Analytical capabilities are necessary to comprehend metrics and identify key drivers for improving ...

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Weekend Customer Experience Analyst information

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How much do weekend customer experience analyst jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for weekend customer experience analyst in the United States is $31.53, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $35.82 per hour, depending on experience, location, and employer.
What cities are hiring for Weekend Customer Experience Analyst jobs? Cities with the most Weekend Customer Experience Analyst job openings:
What are the most commonly searched types of Customer Experience Analyst jobs? The most popular types of Customer Experience Analyst jobs are:
What states have the most Weekend Customer Experience Analyst jobs? States with the most job openings for Weekend Customer Experience Analyst jobs include:

Weekend Customer Service Representative

Alaska Auto Rental

Fairbanks, AK • On-site

$20 - $24/hr

Other

Retirement, PTO

Posted 8 days ago


Job description

Join Our Team as a Weekend Customer Service Representative!
Location: Fairbanks, Alaska
Pay Range: $20-$24/hour DOE
Schedule: 30-40hrs per week, including Saturdays & Sundays
Type: Full-time, weekend-focused shifts
About Us
At Alaska Auto Rental, we help people experience Alaska safely, confidently, and comfortably - whether they're lifelong locals or visitors exploring our state for the first time.
Our mission is to deliver exceptional vehicle rental experiences by cultivating a growth-oriented team that serves both our customers and one another with Excellence, Teamwork, and a commitment to the Customer Experience.
We take pride in what we do - from the first hello at the counter to the moment a freshly detailed vehicle hits the road.
Our Values
Customer Experience - We take pride in the little things that make big impressions.
Teamwork - We succeed together and have each other's backs.
Excellence - We don't just get it done, we get it done right.
About the Role
As a Weekend Customer Service Representative, you'll be the heartbeat of our team during high-traffic periods. You'll guide guests through the rental process, handle questions and special requests, and support internal operations to ensure vehicles and systems are ready for every customer. This role is perfect for someone who thrives in a fast-paced, hands-on environment, and can work independently while helping keep the team informed and aligned.
What You'll Do

  • Welcome customers warmly - in person, by phone, or email - and provide knowledgeable, friendly assistance
  • Guide customers through rental options, policies, and procedures with clarity and professionalism.
  • Coordinate with logistics, detail, and operations teams to ensure vehicles are ready on time
  • Handle customer concerns, changes, and special requests with patience and professionalism, leaving them feeling cared for, informed, and confident.
  • Process contracts, payments, and documentation accurately
  • Contribute to a positive, team-focused environment
  • Take initiative to identify opportunities for smoother processes and improved service
  • Communication between departments is proactive and effective.
  • The rental counter runs smoothly, even when things get busy.
  • Model and reinforce our values of Customer Experience, Teamwork, and Excellence every day.
You'll Be Great at This If You...
  • Enjoy helping people and creating positive experiences
  • Stay calm, kind, and professional under pressure
  • Can work independently while keeping the team coordinated
  • Communicate clearly and respectfully with customers and teammates
  • Are dependable, organized, and take ownership of your responsibilities
  • Embrace learning and growth - both personally and as part of a team
  • Have strong problem-solving skills and adapt well in a fast-paced environment
What We Offer
  • Competitive pay
  • Paid Time Off
  • Wellness benefits
  • 401(k) program with company matching
  • Professional & leadership training
  • Internal advancement and career growth opportunities
  • Charitable donation matching program
  • Employee discounts on products and services
  • A supportive, positive, growth-oriented workplace culture
Preferred Skills & Experience
  • Previous customer service or hospitality experience (rental, travel, or tourism experience a plus)
  • Strong verbal and written communication skills
  • Basic computer proficiency (Google Workspace or similar)
  • Growth mindset and willingness to adapt to new processes
  • Dependable, responsible, and able to work independently
  • At least 1 year of driving experience and a current driver's license

Ready to Join Us?
If you take pride in delivering outstanding service, thrive on teamwork, and want to be part of a company that values excellence and growth - we'd love to meet you.
Apply now and drive your career forward with Alaska Auto Rental!