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Weekend Customer Experience Analyst Jobs (NOW HIRING)

DH Pace

Weekend Customer Support Representative

Olathe, KS · On-site

$16.50 - $21/hr

Continuously seek opportunities to improve the customer experience and streamline processes. * Ability to work overtime as required OR ability to work additional hours as required. * Other duties as ...

Suits 20/20

Customer Experience Associate

Niles, IL · On-site

$16.50 - $22/hr

By analyzing customer needs and collecting customer information, our customer experience associate ... Weekend availability Benefits * Paid time off * Health insurance * Dental insurance * Vision ...

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Customer Experience Strategist

Washington, DC

$111K/yr

... analytics, webforms, shortlinks, and more). You will have the opportunity to grow and maintain ... weekend on call shifts. What We Are Looking For As a member of our small team, we are looking for ...

JACK Main

Customer Experience Associate

Cleveland, OH · On-site

$16 - $21.25/hr

Flexible and willing to work weekday or weeknights and weekends due to varying shifts. * Online ... Analytical capabilities are necessary to comprehend metrics and identify key drivers for improving ...

ARAG North America

Senior UX Analyst

Des Moines, IA · On-site

Ability to deliver a UX vision that encompasses both customer and business needs * Ability to hold ... Strong problem-solving and analytical skills to gather and analyze data, identify and interpret ...

Buck Mason

Customer Experience Associate

Los Angeles, CA · On-site

$18 - $22/hr

Analyze appropriate metrics for measuring customer experience, engagement and satisfaction. * Understand our shipping, fulfillment and returns procedures from start to finish to help process all ...

Buck Mason

Customer Experience Associate

Los Angeles, CA · On-site

$18 - $22/hr

Analyze appropriate metrics for measuring customer experience, engagement and satisfaction. * Understand our shipping, fulfillment and returns procedures from start to finish to help process all ...

BlueInk

Customer Experience Specialist

Albuquerque, NM · On-site

$17.25 - $21.50/hr

Customer Experience Specialist Join the fastest growing eSignature company in a dynamic and multi ... Creatively analyze and drive adoption within the customer base * Identify key customer advocates ...

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How much do weekend customer experience analyst jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for weekend customer experience analyst in the United States is $31.53, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $35.82 per hour, depending on experience, location, and employer.
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Weekend Customer Experience Analyst jobs near you
Weekend Customer Support Representative

Weekend Customer Support Representative

DH Pace

Olathe, KS • On-site

$16.50 - $21/hr

Other

Posted 13 days ago

DH Pace rating

7.3

Company rating: 7.3 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

107th of 223 rated repair and maintenance companies

Job description

DH Pace Company, Inc. is growing and aspires to hire Customer Support Representatives to join our Contact Center team in Olathe, KS. We are seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with internal teams to address inquiries and concerns.

  • We will consider both part-time and full-time employees!
  • In office position 
  • Schedule: Monday-Friday, 1:00pm-10:00pm (with two consecutive days off) and Saturdays & Sundays from 1:00pm-10:00pm. Part time availability would need to fall within these designated hours. 

Position overview:

  • Schedule and create accurate and complete service tickets for residential and commercial customers.
  • Promote all products and services, quoting accurate pricing when appropriate.
  • Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.
  • Conduct outbound calls for customer follow-ups as needed.
  • Coordinate with Dispatch teams to prioritize and fulfill customer requests.
  • Update and maintain accurate records of customer interactions in the ERP system.
  • Meet personal/team critical Key Performance Indicators (KPI's).
  • Follow communication procedures, guidelines, and policies.
  • Continuously seek opportunities to improve the customer experience and streamline processes.
  • Ability to work overtime as required OR ability to work additional hours as required.
  • Other duties as assigned.

Qualifications:

  • High school diploma or equivalent with previous experience in customer service or related field.
  • Strong communication skills, both verbal and written.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Excellent organization and multitasking abilities, and the ability to work independently and collaboratively in a team environment.
  • Problem-solving skills and customer-focused mindset with flexibility to adapt to changing priorities and work schedules.

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