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Remote Customer Service Manager Jobs (NOW HIRING)

Annuity Health, LLC

$14.75 - $20.25/hr

divh2Remote Customer Service Representative/h2pThe Remote Customer Service Representative is ... assigned by management/li/ulh3Required Skills/Knowledge/h3ulliCustomer/Client Focus ...

Traveling with Tasha

$14.75 - $20.25/hr

Remote Customer Service Representative Orlando, Florida, United States $ 30,000.00 - 75,000.00 (US Dollar) About the Job Remote Customer Service Representative Destination Planning Consultants assist ...

Easy Recruiter

$14.75 - $20.25/hr

Remote Customer Service Representative The Remote Customer Service Representative (CSR) is a remote ... Reliable with excellent time management ability, must meet deadlines and quotas. High school ...

Easy Recruiter

$14.75 - $20.25/hr

Remote Customer Service Representative Aurora, Illinois, United States About the Job The Remote ... Reliable with excellent time management ability, must meet deadlines and quotas. High school ...

Cselitegetaways

Remote Customer Service

Phoenix, AZ · Remote

$16 - $21.50/hr

In this role, you will provide exceptional customer service, address inquiries, resolve issues, and ... Strong organizational and time management abilities to handle multiple tasks * Tech-savvy with the ...

ForgeFit

Remote Customer Service Specialist

Corpus Christi, TX · Remote

$14 - $18.50/hr

Job Title Remote Customer Service Specialist Company ForgeFit Location Remote (U.S.) Employment ... Keep accurate records of customer interactions using CRM. Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Lafayette, LA · Remote

$16.25 - $21.50/hr

Job Title Remote Customer Service Specialist Company ForgeFit Location Remote (U.S.) Employment ... Keep accurate records of customer interactions using CRM. Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Henderson, NV · Remote

$16.25 - $21.50/hr

Job Title Remote Customer Service Specialist Company ForgeFit Location Remote (U.S.) Employment ... Keep accurate records of customer interactions using CRM. Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Fairfield, CA · Remote

$17.50 - $23/hr

Job Title Remote Customer Service Specialist Company ForgeFit Location Remote (U.S.) Employment ... Keep accurate records of customer interactions using CRM. Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Honolulu, HI · Remote

$16.75 - $22.25/hr

Job Title Remote Customer Service Specialist Company ForgeFit Location Remote (U.S.) Employment ... Keep accurate records of customer interactions using CRM. Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Dayton, OH · Remote

$16.50 - $21.75/hr

Job Title Remote Customer Service Specialist Company ForgeFit Location Remote (U.S.) Employment ... Keep accurate records of customer interactions using CRM. Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Norman, OK · Remote

$15 - $20/hr

Job Title Remote Customer Service Specialist Company ForgeFit Location Remote (U.S.) Employment ... Keep accurate records of customer interactions using CRM. Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Rochester, MN · Remote

$17.25 - $22.75/hr

Job Title Remote Customer Service Specialist Company ForgeFit Location Remote (U.S.) Employment ... Keep accurate records of customer interactions using CRM. Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Anchorage, AK · Remote

$17.25 - $23/hr

Job Title Remote Customer Service Specialist Company ForgeFit Location Remote (U.S.) Employment ... Keep accurate records of customer interactions using CRM. Proactively follow up on customer needs ...

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How much do remote customer service manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for remote customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Customer Service Manager position, and why are they important?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What is a Remote Customer Service Manager job?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a Remote Customer Service Manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

More about Remote Customer Service Manager jobs
What cities are hiring for Remote Customer Service Manager jobs? Cities with the most Remote Customer Service Manager job openings:
What are the most commonly searched types of Remote Customer Service jobs? The most popular types of Remote Customer Service jobs are:
What states have the most Remote Customer Service Manager jobs? States with the most job openings for Remote Customer Service Manager jobs include:
What job categories do people searching Remote Customer Service Manager jobs look for? The top searched job categories for Remote Customer Service Manager jobs are:
Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 30% Full Time, 62% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health, LLC

Remote

$14.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

291st of 425 rated business services

Job description

divh2Remote Customer Service Representative/h2pThe Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables./ppTo perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position./ph3Duties/Responsibilities/h3ulliProvide exceptional patient service in the name of the client/liliContact patients via telephone to collect payment on medical bills/liliCommunicates accurate information to patients in a clear, concise and professional manner/liliReview patient accounts and documents patients interaction and feedback/liliNegotiates appropriate and reasonable payments with customers/liliSets up patient payments via check, electronic transfer or credit card/liliResponsible for understanding and complying with all policies and procedures/liliMeets or exceeds established goals/liliWorks closely with team leads, management and client to resolve disputes and ensure patient satisfaction/liliAll other duties as assigned by management/li/ulh3Required Skills/Knowledge/h3ulliCustomer/Client Focus/liliCommunication Proficiency/liliConfidentiality/Integrity/liliTeamwork Orientation/liliBasic computer skills necessary/li/ulh3Education/Experience/h3ulliCustomer service experience preferred/liliPrior medical billing or healthcare revenue cycle experience strongly preferred/liliHigh school diploma or General Education Development (GED) Certificate required/liliOne to two years of college preferred/li/ulh3Benefits/h3pAnnuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k)./p/div

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