Lower Merion, PA · Remote
$18/hr
Maintain and manage consistent follow-up processes * Escalate complex requests to licensed CSRs or underwriters for additional assistance or reassignment Requirements for Remote Customer Service ...
New
Quick apply
Lower Merion, PA · Remote
$18/hr
Maintain and manage consistent follow-up processes * Escalate complex requests to licensed CSRs or underwriters for additional assistance or reassignment Requirements for Remote Customer Service ...
New
Philadelphia, PA · On-site +1
$17.25 - $22.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Philadelphia, PA · On-site +1
$17.25 - $22.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Wilmington, DE · On-site +1
$16.50 - $21.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Wilmington, DE · On-site +1
$16.50 - $21.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...
Philadelphia, PA · Remote
$15.25 - $20.75/hr
The Customer Service Representative is responsible for assisting with client requests, organizing ... Submit and manage reservations with external providers * Ensure timely follow-up and clear ...
Philadelphia, PA · Remote
$15.25 - $20.75/hr
The Customer Service Representative is responsible for assisting with client requests, organizing ... Submit and manage reservations with external providers * Ensure timely follow-up and clear ...
Philadelphia, PA · Remote
$35K - $55K/yr
The Customer Service Representative is responsible for assisting with client requests, organizing ... Submit and manage reservations with external providers * Ensure timely follow-up and clear ...
Quick apply
Philadelphia, PA · Remote
$35K - $55K/yr
The Customer Service Representative is responsible for assisting with client requests, organizing ... Submit and manage reservations with external providers * Ensure timely follow-up and clear ...
Philadelphia, PA · Remote
$15.25 - $20.75/hr
Ability to multitask and manage priorities effectively * Strong organizational and problem-solving skills * Comfortable using online systems, email, and web-based tools * Previous customer service ...
Philadelphia, PA · Remote
$15.25 - $20.75/hr
Ability to multitask and manage priorities effectively * Strong organizational and problem-solving skills * Comfortable using online systems, email, and web-based tools * Previous customer service ...
Philadelphia, PA · Remote
$30K - $75K/yr
Ability to multitask and manage priorities effectively * Strong organizational and problem-solving skills * Comfortable using online systems, email, and web-based tools * Previous customer service ...
Quick apply
Philadelphia, PA · Remote
$30K - $75K/yr
Ability to multitask and manage priorities effectively * Strong organizational and problem-solving skills * Comfortable using online systems, email, and web-based tools * Previous customer service ...
Wilmington, DE · Remote
$15 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Wilmington, DE · Remote
$15 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
West Chester, PA · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
West Chester, PA · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Norristown, PA · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Norristown, PA · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Philadelphia, PA · Remote
$15.75 - $21/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Philadelphia, PA · Remote
$15.75 - $21/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Levittown, PA · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Levittown, PA · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Levittown, PA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Levittown, PA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Philadelphia, PA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Philadelphia, PA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Norristown, PA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Norristown, PA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
West Chester, PA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
West Chester, PA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Wilmington, DE · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Wilmington, DE · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Chester, PA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Chester, PA · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Camden, NJ · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Camden, NJ · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Wilmington, DE · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Wilmington, DE · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
$24.7K - $31.7K
5% of jobs
$31.7K - $38.7K
14% of jobs
$41.4K is the 25th percentile. Wages below this are outliers.
$38.7K - $45.7K
16% of jobs
The median wage is $52.1K / yr.
$45.7K - $52.8K
17% of jobs
$52.8K - $59.8K
12% of jobs
$59.8K - $66.8K
9% of jobs
$68.4K is the 75th percentile. Wages above this are outliers.
$66.8K - $73.8K
11% of jobs
$73.8K - $80.8K
6% of jobs
$80.8K - $87.8K
5% of jobs
$87.8K - $94.8K
2% of jobs
$94.8K - $101.8K
3% of jobs
$24.7K
$58.5K
$101.8K
A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.
A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.
To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.
The most popular types of Remote Customer Service jobs in Philadelphia, PA are:
For Remote Customer Service Manager jobs in Philadelphia, PA, the most frequently searched job titles are:
The top searched job categories for Remote Customer Service Manager jobs in Philadelphia, PA are:
Cities near Philadelphia, PA with the most Remote Customer Service Manager job openings:
Our client in Bala-Cynwyd is seeking a Remote Customer Service Representative to join their team!
Details for Remote Customer Service Representative:
Description for Remote Customer Service Representative:
Requirements for Remote Customer Service Representative:
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Whether you’re a job seeker or a hiring manager, we have the experience, expertise and resources to provide hiring solutions that work for you. We specialize in temporary, temp-to-hire, and direct hire staffing roles in the clerical, financial and light industrial sectors. PeopleShare connects employers and temporary employees who hit the ground running on day one.
Recruiting and staffing services
51 - 200 Employees
Collegeville, PA, US
2005
