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Qvc Remote Customer Service Jobs (NOW HIRING)

QVC

QVC Customer Service Specialist

Raleigh, NC · Remote

$15/hr

This role is remote ; job seekers must reside in North Carolina to be considered. You will work ... entire QVC Group family of brands. * Report to an assigned Customer Service Supervisor. What You ...

QVC

QVC Customer Service Specialist

Raleigh, NC · Remote

$15/hr

Where You'll Work * This role is remote ; job seekers must reside in North Carolina to be ... QVC Group family of brands. * Report to an assigned Customer Service Supervisor. What You'll Bring

QVC

QVC Customer Service Specialist - Idaho

Boise, ID · Remote

$16.25 - $21.50/hr

This role is remote ; job seekers must reside in the Idaho to be considered. You will work from ... QVC Group family of brands. * Report to an assigned Customer Service Supervisor. What You'll Bring

QVC

QVC Customer Service Specialist - Idaho

Boise, ID · Remote

$16.25 - $21.50/hr

This role is remote ; job seekers must reside in the Idaho to be considered. You will work from ... entire QVC Group family of brands. * Report to an assigned Customer Service Supervisor. What You ...

QVC

HSN Customer Service Specialist

Nashville, TN · Remote

$15/hr

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious ... This role is remote ; job seekers must reside in Tennessee to be considered. You will work from ...

QVC

HSN Customer Service Specialist

Richmond, VA · Remote

$15/hr

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious ... This role is remote ; job seekers must reside in Virginia. You will work from home. What You'll Do ...

QVC

HSN Customer Service Specialist

Nashville, TN · Remote

$15/hr

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious ... This role is remote ; job seekers must reside in Tennessee to be considered. You will work from ...

QVC

HSN Customer Service Specialist

Richmond, VA · Remote

$16.75 - $22.25/hr

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious ... This role is remote ; job seekers must reside in Virginia. You will work from home. What You\'ll Do ...

QVC Group, Inc

HSN Customer Service Specialist

Richmond, VA · Remote

$16.75 - $22.25/hr

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious ... This role is remote ; job seekers must reside in Virginia. You will work from home. What You'll Do ...

QVC

Customer Service Specialist

Cincinnati, OH · Remote

$15/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... This role is remote ; job seekers must reside in Kentucky to be considered. You will work from home.

QVC

Customer Service Specialist

Louisville, KY · Remote

$15/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... This role is remote ; job seekers must reside in Kentucky to be considered. You will work from home.

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How much do qvc remote customer service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for qvc remote customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a QVC Remote Customer Service Representative?

A QVC Remote Customer Service Representative is a professional who assists QVC customers with their orders, inquiries, returns, and product information, all while working from a remote location such as their home. These representatives communicate with customers primarily through phone, email, or online chat, ensuring a positive shopping experience. They are responsible for resolving issues efficiently and maintaining QVC's high standards of customer service. This role typically requires strong communication skills, problem-solving abilities, and a reliable internet connection.

What is the difference between Qvc Remote Customer Service vs Customer Support Specialist?

AspectQvc Remote Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or higher; relevant certifications optional
Work EnvironmentRemote, home-based call centerRemote or on-site, depending on company
Industry UsageRetail, e-commerce, customer serviceVarious industries including retail, tech, healthcare
Job FocusHandling customer inquiries, order processing, product infoResolving customer issues, technical support, account management

Qvc Remote Customer Service roles primarily focus on assisting customers with orders and product inquiries in a retail environment, often requiring specific product knowledge. Customer Support Specialists may handle a broader range of issues across industries, including technical support and account management. Both roles are remote-friendly and require strong communication skills, but Qvc roles are more retail-specific, while Customer Support Specialists have a wider industry scope.

What are the key skills and qualifications needed to thrive as a QVC Remote Customer Service Representative, and why are they important?

To excel as a QVC Remote Customer Service Representative, you need strong communication abilities, problem-solving skills, and prior experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online chat tools is typically required. Outstanding patience, active listening, and the ability to remain calm under pressure set top performers apart in this role. These skills ensure customer satisfaction, efficient issue resolution, and uphold QVC's reputation for excellent service in a remote environment.

What are some common challenges faced by QVC Remote Customer Service Representatives, and how are they supported in overcoming them?

QVC Remote Customer Service Representatives often face challenges such as managing high call volumes, handling a diverse range of customer inquiries, and resolving complex issues without face-to-face interaction. To support them, QVC provides comprehensive training, access to a knowledge base, and real-time support from supervisors and team leads. Additionally, remote representatives are equipped with tools to track orders, process returns, and escalate issues when necessary, ensuring they can deliver excellent service even from home.
More about Qvc Remote Customer Service jobs
What cities are hiring for Qvc Remote Customer Service jobs? Cities with the most Qvc Remote Customer Service job openings:
What states have the most Qvc Remote Customer Service jobs? States with the most job openings for Qvc Remote Customer Service jobs include:
What job categories do people searching Qvc Remote Customer Service jobs look for? The top searched job categories for Qvc Remote Customer Service jobs are:
Qvc Remote Customer Service jobs near you
Infographic showing various Qvc Remote Customer Service job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
QVC Customer Service Specialist

QVC Customer Service Specialist

QVC

Raleigh, NC • Remote

$15/hr

Full-time

Medical, Retirement, PTO

Posted 7 days ago

QVC rating

6.0

Company rating: 6.0 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

Our Customer Service Specialist supports QVC, and help answer our inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume.

Where You\'ll Work

  • This role is remote; job seekers must reside in North Carolina to be considered. You will work from home.

What You\'ll Do

  • $15.00 per hour plus applicable shift differential
  • Busy day handling a high volume of our inbound customer inquiries.
  • Offer additional products on each customer interaction.
  • Assist customers with questions while personalizing the experience for each caller.
  • Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data.
  • Opportunity for advancement and upward mobility across the entire QVC Group family of brands.
  • Report to an assigned Customer Service Supervisor.

What You\'ll Bring

  • Provide a distraction free work from home environment.
  • 12 months or more of customer service experience.
  • Learn and work in a virtual environment.
  • Communicate with a variety of styles.
  • Navigate multiple systems and screens.
  • Follow QVC computer system requirements.
  • Troubleshoot own technical problems (partner with IT when needed).
  • Available to work weekends, holidays, and additional hours.

This is a remote position.

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate\'s qualifications, skills, experience, and geographic location as well as business and market conditions.

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