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Overnight Remote Customer Success Jobs (NOW HIRING)

Factal

Customer Success Manager (Remote)

Chicago, IL · Remote

$65K - $85K/yr

Factal is seeking a full-time remote Customer Success Manager in the US to focus on customer satisfaction, retention and growth. The candidate should be in the Central Time Zone, ideally in the ...

Convoso

[Remote] Customer Success Manager

Los Angeles, CA · On-site +1

$75K - $90K/yr

For remote positions, Convoso's U.S. hiring is open to candidates who are residents of the ... At Convoso, we believe great Customer Success Managers don't just support customers, they empower ...

CosmoProf

CUSTOMER SUCCESS PARTNER

Phoenix, AZ · Remote

Remote The Customer Success Partner (CSP) serves as the primary virtual support resource for assigned accounts. This role is responsible for delivering high-quality customer experience through ...

CosmoProf

CUSTOMER SUCCESS PARTNER

Phoenix, AZ · Remote

Remote The Customer Success Partner (CSP) serves as the primary virtual support resource for assigned accounts. This role is responsible for delivering high-quality customer experience through ...

Volie

Customer Success

Fort Myers, FL · On-site +1

Customer Success at Volie Are you passionate about delivering exceptional customer experiences and ... In this remote role, you will play a key role in ensuring our customers maximize the value of our ...

Factal

Customer Success Manager

Chicago, IL · On-site +1

$65K - $85K/yr

Factal is seeking a full-time remote Customer Success Manager in the US to focus on customer satisfaction, retention and growth. The candidate should be in the Central Time Zone, ideally in the ...

CINC Systems

Customer Success Manager (Remote)

Customer Success Manager Location: Remote Position Department: Customer Success Reports To: Director, Customer Success Job Summary: As a Customer Success Manager at CINC you are accountable for ...

YQN

Customer Success Manager(Remote)

$80K - $120K/yr

YQN is seeking a proactive and customer-oriented Customer Success Manager(Remote) to support and grow relationships with our clients and partners. This role is responsible for ensuring customer ...

CINC Systems

Customer Success Manager (Remote)

Customer Success Manager Location:  Remote Position Department:  Customer Success Reports To:  Director, Customer Success Job Summary: As a Customer Success Manager at CINC you are accountable ...

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Overnight Remote Customer Success information

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$47

How much do overnight remote customer success jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for overnight remote customer success in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Overnight Remote Customer Success vs Remote Customer Support?

AspectOvernight Remote Customer SuccessRemote Customer Support
CredentialsTypically requires experience in customer success, CRM proficiency, and sometimes industry-specific certificationsOften requires basic customer service skills, technical troubleshooting, and communication skills
Work EnvironmentRemote, with a focus on proactive account management and long-term client relationships, often during overnight hoursRemote, primarily reactive support addressing customer inquiries and issues in real-time
Employer & Industry UsageUsed in SaaS, tech, and subscription-based industries focusing on customer retentionCommon across various industries including retail, tech, and service sectors for immediate issue resolution

Overnight Remote Customer Success involves proactive engagement, account management, and long-term relationship building during overnight hours, whereas Remote Customer Support focuses on reactive problem-solving and immediate assistance. Both roles are remote but differ in scope, responsibilities, and work hours.

What are some typical challenges faced by Overnight Remote Customer Success team members, and how can they be addressed?

Overnight Remote Customer Success professionals often encounter unique challenges such as working with limited team supervision, managing customer inquiries across different time zones, and handling escalations when other departments may be offline. To address these, it's important to develop strong problem-solving skills, maintain clear documentation on customer interactions, and leverage internal knowledge bases. Additionally, proactive communication with daytime teams ensures continuity in customer service and helps resolve complex issues more efficiently.

What is an Overnight Remote Customer Success job?

An Overnight Remote Customer Success job involves assisting customers with their inquiries, troubleshooting issues, and ensuring client satisfaction during overnight hours, all while working remotely. These professionals typically communicate with customers via email, chat, or phone and may resolve technical problems or provide product guidance. The role requires strong communication skills, empathy, and the ability to work independently during non-traditional hours. It's ideal for those comfortable working night shifts and who prefer or require a work-from-home environment.

What are the key skills and qualifications needed to thrive as an Overnight Remote Customer Success professional, and why are they important?

To thrive as an Overnight Remote Customer Success professional, you need strong customer service skills, problem-solving abilities, and experience with client relationship management, often supported by a relevant degree or prior support experience. Familiarity with CRM platforms like Zendesk or Salesforce, as well as remote communication tools such as Slack or Zoom, is typically required. Outstanding communication, patience, and self-motivation are crucial soft skills for excelling during independent, overnight shifts. These skills ensure timely, empathetic support and high customer satisfaction, even outside regular business hours.
More about Overnight Remote Customer Success jobs
What cities are hiring for Overnight Remote Customer Success jobs? Cities with the most Overnight Remote Customer Success job openings:
What are the most commonly searched types of Remote Customer Success jobs? The most popular types of Remote Customer Success jobs are:
What states have the most Overnight Remote Customer Success jobs? States with the most job openings for Overnight Remote Customer Success jobs include:
What job categories do people searching Overnight Remote Customer Success jobs look for? The top searched job categories for Overnight Remote Customer Success jobs are:
Overnight Remote Customer Success jobs near you
Infographic showing various Overnight Remote Customer Success job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 52% Full Time, 18% Part Time, 1% Temporary, 26% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

Customer Success Manager

Paydex Technologies

New York, NY • Remote

Full-time, Part-time

Medical, PTO

Posted 4 days ago

Job description

Title: Remote Customer Success Manager (US Only – Immediate Start)

Company: Paydex Technologies

Job Type: Full‑Time, Part time

Location: Remote, United States (Required)

About the Role

We're seeking a highly organized and proactive Customer Success Manager to ensure client satisfaction and long-term success by managing relationships with Paydex customers. You will onboard new clients, provide ongoing support, and help maximize the value of our platform. 

This is a fully remote role, but you must be located in the United States. We are hiring immediately.

Responsibilities
  • Onboard and train new customers
  • Maintain strong relationships with clients
  • Monitor customer health and engagement
  • Resolve issues and escalate when necessary
  • Identify opportunities for upselling or expansion
  • Collaborate with product teams to improve user experience
Requirements
  • Must be authorized to work in the US
  • 3+ years experience in customer service or account management
  • Strong communication and interpersonal skills
  • Experience with CRM and support tools (Zendesk, HubSpot)
  • Problem-solving and conflict resolution abilities
  • Ability to manage multiple client accounts and work remotely
  • Available to start ASAP
Benefits
  • Fully remote work environment
  • Flexible schedule
  • High‑impact role with room for growth
  • Supportive and collaborative team culture
  • Health insurance, paid time off and sick leave.
How to Apply

Submit your resume and a brief note about your experience and availability. We are reviewing candidates immediately.