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Overnight Remote Customer Success Jobs (NOW HIRING)

Imagine Learning

Customer Success Manager

$64K - $75K/yr

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... This could include day trips via personal care to school districts or airline/overnight travel.

Aprimo

Customer Success Manager (Remote)

Chicago, IL · On-site +1

Remote Department: Customer Success Hiring Manager: Director, Customer Success Travel: Minimal (Up to 5%) Benefits: Medical, dental, vision, HSA, FSA, 401(K), life insurance, parental leave, and ...

Availity

Customer Success Manager (Remote)

Final Video Interview with Chief Customer Officer Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote ...

New

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

We offer both on-site and remote opportunities. At Arcoro, you will help create software products ... The Customer Success Manager serves to develop strong customer relationships, build trust, ensure ...

Exol

Director, Customer Success

OR · On-site +1

What we need Exolis seeking an experienced Director of Customer Success to lead our customer ... Remote Opportunity Our environment * Up to50% travel may berequired. Employees must have a valid ...

New

talentpluto

Customer Success Manager

$130K - $200K/yr

Remote (United States) Work Model: Remote Industry: AI / vertical SaaS for home services ... The Opportunity Our partner is hiring their first dedicated Customer Success / Account Manager to ...

talentpluto

Customer Success Manager

New York, NY · Remote

$130K - $200K/yr

Remote (United States) Work Model: Remote Industry: AI / vertical SaaS for home services ... The Opportunity Our partner is hiring their first dedicated Customer Success / Account Manager to ...

Rasa

Customer Success Manager

$85K - $128K/yr

This is a remote position, but we cannot hire anybody outside of the USA for this position. * Rasa ... We are hiring a Customer Success Manager to support our company's growth by investing in our ...

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How much do overnight remote customer success jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for overnight remote customer success in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What is an overnight remote customer success?

An Overnight Remote Customer Success job involves assisting customers with their inquiries, troubleshooting issues, and ensuring client satisfaction during overnight hours, all while working remotely. These professionals typically communicate with customers via email, chat, or phone and may resolve technical problems or provide product guidance. The role requires strong communication skills, empathy, and the ability to work independently during non-traditional hours. It's ideal for those comfortable working night shifts and who prefer or require a work-from-home environment.

What skills and qualifications are needed to thrive as an overnight remote customer success?

To thrive as an Overnight Remote Customer Success professional, you need strong customer service skills, problem-solving abilities, and experience with client relationship management, often supported by a relevant degree or prior support experience. Familiarity with CRM platforms like Zendesk or Salesforce, as well as remote communication tools such as Slack or Zoom, is typically required. Outstanding communication, patience, and self-motivation are crucial soft skills for excelling during independent, overnight shifts. These skills ensure timely, empathetic support and high customer satisfaction, even outside regular business hours.

What are typical challenges faced by overnight remote customer success team members, and how can they be addressed?

Overnight Remote Customer Success professionals often encounter unique challenges such as working with limited team supervision, managing customer inquiries across different time zones, and handling escalations when other departments may be offline. To address these, it's important to develop strong problem-solving skills, maintain clear documentation on customer interactions, and leverage internal knowledge bases. Additionally, proactive communication with daytime teams ensures continuity in customer service and helps resolve complex issues more efficiently.

What is the difference between Overnight Remote Customer Success vs Remote Customer Support?

AspectOvernight Remote Customer SuccessRemote Customer Support
CredentialsTypically requires experience in customer success, CRM proficiency, and sometimes industry-specific certificationsOften requires basic customer service skills, technical troubleshooting, and communication skills
Work EnvironmentRemote, with a focus on proactive account management and long-term client relationships, often during overnight hoursRemote, primarily reactive support addressing customer inquiries and issues in real-time
Employer & Industry UsageUsed in SaaS, tech, and subscription-based industries focusing on customer retentionCommon across various industries including retail, tech, and service sectors for immediate issue resolution

Overnight Remote Customer Success involves proactive engagement, account management, and long-term relationship building during overnight hours, whereas Remote Customer Support focuses on reactive problem-solving and immediate assistance. Both roles are remote but differ in scope, responsibilities, and work hours.

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Overnight Remote Customer Success jobs near you
Infographic showing various Overnight Remote Customer Success job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

Customer Success Manager (Remote)

Amplified industries

Tulsa, OK • Remote

Full-time

Medical, Dental, Vision, PTO

Posted 2 days ago

New

Job description

About the Job

Customer Success Manager at Amplified Industries

Amplified delivers IoT sensors and AI-driven monitoring for onshore oil and gas infrastructure pump jacks, gas lifts, plunger lifts, tanks, and wells giving operators real-time visibility and predictive insight that reduces downtime, optimizes operations and protects production.
We deliver undeniable value: providing greater visibility and remote automation, optimization of wells, boosting equipment reliability, delivering immediate ROI, and driving best-in-class customer satisfaction scores.
The Customer Success team drives retention and expansion at Amplified Industries, ensuring operators realize the full value of their investment, deepening adoption across accounts, and strengthening relationships with our current customers. 

What You'll Do

As a Customer Success Manager, you will be responsible for driving usage, adoption, and satisfaction of our advanced IoT sensor and AI-driven monitoring solutions across a portfolio of onshore oil and gas accounts.
Your role involves leveraging your technical expertise to help customers optimize wells, ensuring they're getting full value from Amplified's monitoring and remote well control solutions, and serving as their trusted advisor and technical point of contact.

REQUIREMENTS

  • Bachelor's degree in Petroleum Engineering, Mechanical Engineering, Chemical Engineering or a related field.
  • 1-3+ years of experience in petroleum engineering, with field experience as a production foreman, production engineer, etc.
  • Strong industry credibility and technical acumen with the ability to understand and communicate the value of Amplified's solutions to production and operations teams.
  • Strong working knowledge of onshore wellsite equipment and operations, including artificial lift systems.
  • Ability to travel as needed to meet with customers, including visits to active well sites.

BONUS POINTS

  • Prior experience in oilfield operations, production engineering, or automation.
  • Experience with SCADA systems, remote well control, pump-off controllers, or predictive maintenance technologies.

Compensation & Benefits

  • Industry-Leading Base Salary & Bonus
  • High Percentage of Team Exceeding Retention/Adoption Targets
  • Premium Medical, Dental, and Vision Coverage
  • Unlimited PTO