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Provider Customer Service Jobs (NOW HIRING)

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Provide clear and helpful communication to colleagues and customers throughout the process. * Maintain a customer-focused attitude while managing multiple priorities. Qualifications: * Strong ...

Customer Service

Manistee, MI

$15 - $20.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * Competitive Pay

Customer Service

Venice, FL · On-site

$15 - $20.50/hr

Communicates concise and accurate information. 5. Provides customer retention by providing high level customer service and offering alternatives to cancellation request. 6. Averages answering ...

Customer Service

Fontana, CA

$17.90 - $20.45/hr

The Customer Service provides customer service and cash handling in a retail store environment. The role is expected to be a role model of the company by delivering excellent customer service while ...

Customer Service Associate

Sacramento, CA

$13.50 - $18.50/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Customer Service Associate

Olivehurst, CA

$15.25 - $21/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Customer Service Associate

Logansport, IN

$13.50 - $18.50/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Customer Service Associate

Billings, MT

$14.25 - $19.75/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Customer Service Associate

Summerville, SC · On-site

$13 - $18/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Customer Service Associate

Sparta, WI

$13.50 - $18.50/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Customer Service Associate

Chicago, IL

$14.25 - $19.50/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Customer Service Associate

Mankato, MN · On-site

$14.25 - $19.75/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Customer Service Associate

Racine, WI

$13.50 - $18.75/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Customer Service Associate

Warren, OH · On-site

$12.50 - $17.25/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Customer Service Associate

Oconomowoc, WI

$14.50 - $20/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Customer Service Associate

East Providence, RI

$14.50 - $20.25/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

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Provider Customer Service information

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How much do provider customer service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for provider customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by provider customer service representatives, and how can they be managed effectively?

Provider customer service representatives often encounter complex insurance inquiries, claim disputes, and navigating various healthcare plans. Managing these challenges requires strong communication skills, patience, and a thorough understanding of insurance policies and procedures. Many teams offer ongoing training, knowledge bases, and support from supervisors to help representatives stay updated and resolve issues efficiently. Proactively clarifying information and collaborating with other departments, such as claims processing, can also help in addressing provider concerns swiftly.

What are Provider Customer Service representatives?

Provider Customer Service representatives are professionals who assist healthcare providers, such as doctors and hospitals, with questions and concerns related to insurance claims, benefits, billing, and coverage. They act as a liaison between providers and insurance companies to resolve issues efficiently. Their goal is to ensure that providers receive accurate information and timely support so that they can deliver care to patients without administrative delays.

What are the key skills and qualifications needed to thrive as a Provider Customer Service representative, and why are they important?

To excel as a Provider Customer Service representative, you need strong knowledge of healthcare processes, insurance policies, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and claims processing tools is typically required. Outstanding communication, problem-solving abilities, and patience are essential soft skills for addressing provider inquiries and resolving issues efficiently. These skills ensure accurate information delivery, foster provider satisfaction, and help maintain smooth healthcare operations.

What is the difference between Provider Customer Service vs Provider Support Specialist?

AspectProvider Customer ServiceProvider Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; technical or product-specific training
Work EnvironmentCall centers, offices, remoteCall centers, technical support centers, remote
Employer & IndustryHealthcare, telecom, insuranceHealthcare, telecom, insurance
Primary FocusHandling customer inquiries, billing, general supportTechnical assistance, troubleshooting, product support

Provider Customer Service representatives focus on general customer interactions, billing, and account inquiries, while Provider Support Specialists handle technical issues and troubleshooting. Both roles are essential in the healthcare, telecom, and insurance industries, often overlapping but distinct in their technical depth and support scope.

More about Provider Customer Service jobs
What cities are hiring for Provider Customer Service jobs? Cities with the most Provider Customer Service job openings:
Infographic showing various Provider Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Entry Level Operations Assistant

Customer Service

Troy, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our team. In this role, you will be responsible for managing and maintaining accurate data across multiple systems, ensuring records are complete, organized, and compliant with company standards. You’ll assist with data verification, documentation review, and quality control to support overall operational efficiency.

Responsibilities

Data Entry & Processing:

  • Review incoming information for completeness and accuracy.

  • Enter and update data in internal systems with a high level of attention to detail.

  • Verify supporting documentation and ensure all required fields are properly completed.

  • Maintain organized digital records and follow company data-handling procedures.

Data Review & Analysis:

  • Audit files to ensure consistency, accuracy, and compliance with internal guidelines.

  • Identify missing or incorrect information and work with team members to resolve discrepancies.

  • Monitor data flow to ensure timely completion of processing tasks.

Post-Processing & Reporting:

  • Prepare and organize completed files for recordkeeping and follow-up activities.

  • Generate reports or summaries as needed for management review.

  • Support other administrative and operational functions as required.

Quality Control:

  • Review data entries for accuracy and completeness.

  • Identify process inefficiencies and suggest improvements.

  • Ensure compliance with company policies and applicable regulations.

Customer Support:

  • Respond to internal and external inquiries in a timely and professional manner.

  • Provide clear and helpful communication to colleagues and customers throughout the process.

  • Maintain a customer-focused attitude while managing multiple priorities.

Qualifications:

  • Strong computer and data entry skills, with proficiency in Microsoft Office or similar software.

  • Excellent organizational and time management abilities.

  • Strong attention to detail and accuracy.

  • Excellent communication and interpersonal skills.

  • Ability to work independently and as part of a collaborative team.