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Provider Customer Service Jobs (NOW HIRING)

Walgreens

Customer Service Associate

High Point, NC · On-site

$13 - $17.75/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Houston, TX · On-site

$13.50 - $18.50/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Bluffton, IN

$13.25 - $18.25/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Greensboro, NC · On-site

$14 - $19.50/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Mesa, AZ

$14.75 - $20.25/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Fort Lauderdale, FL

$13.75 - $19/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Cromwell, CT · On-site

$14.75 - $20.25/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Clark Oil Company

CSR

Laurel, MS · On-site

$13.75 - $18.75/hr

Customer Service Cashiers are responsible for providing customers with fast and friendly service at the sales counter. Responsibilities include, but are not limited to, managing inventory, operating ...

Walgreens

Customer Service Associate

Youngstown, OH · On-site

$13.75 - $18.75/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

San Francisco, CA · On-site

$17 - $23.25/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Portsmouth, VA · On-site

$14.25 - $19.50/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Red Bank, NJ · On-site

$15 - $20.50/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Saint Paul, MN

$14.75 - $20.50/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Advance, NC · On-site

$12.50 - $17.25/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

New Orleans, LA · On-site

$14 - $19.25/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Columbus, OH · On-site

$14 - $19.25/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Wildwood, NJ

$14.75 - $20.50/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Viroqua, WI

$13.25 - $18.25/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Gretna, NE · On-site

$13.50 - $18.75/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Oakland, MD · On-site

$13.75 - $19.25/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

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Provider Customer Service information

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How much do provider customer service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for provider customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by provider customer service representatives, and how can they be managed effectively?

Provider customer service representatives often encounter complex insurance inquiries, claim disputes, and navigating various healthcare plans. Managing these challenges requires strong communication skills, patience, and a thorough understanding of insurance policies and procedures. Many teams offer ongoing training, knowledge bases, and support from supervisors to help representatives stay updated and resolve issues efficiently. Proactively clarifying information and collaborating with other departments, such as claims processing, can also help in addressing provider concerns swiftly.

What are Provider Customer Service representatives?

Provider Customer Service representatives are professionals who assist healthcare providers, such as doctors and hospitals, with questions and concerns related to insurance claims, benefits, billing, and coverage. They act as a liaison between providers and insurance companies to resolve issues efficiently. Their goal is to ensure that providers receive accurate information and timely support so that they can deliver care to patients without administrative delays.

What are the key skills and qualifications needed to thrive as a Provider Customer Service representative, and why are they important?

To excel as a Provider Customer Service representative, you need strong knowledge of healthcare processes, insurance policies, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and claims processing tools is typically required. Outstanding communication, problem-solving abilities, and patience are essential soft skills for addressing provider inquiries and resolving issues efficiently. These skills ensure accurate information delivery, foster provider satisfaction, and help maintain smooth healthcare operations.

What is the difference between Provider Customer Service vs Provider Support Specialist?

AspectProvider Customer ServiceProvider Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; technical or product-specific training
Work EnvironmentCall centers, offices, remoteCall centers, technical support centers, remote
Employer & IndustryHealthcare, telecom, insuranceHealthcare, telecom, insurance
Primary FocusHandling customer inquiries, billing, general supportTechnical assistance, troubleshooting, product support

Provider Customer Service representatives focus on general customer interactions, billing, and account inquiries, while Provider Support Specialists handle technical issues and troubleshooting. Both roles are essential in the healthcare, telecom, and insurance industries, often overlapping but distinct in their technical depth and support scope.

More about Provider Customer Service jobs
What cities are hiring for Provider Customer Service jobs? Cities with the most Provider Customer Service job openings:
What job categories do people searching Provider Customer Service jobs look for? The top searched job categories for Provider Customer Service jobs are:
Provider Customer Service jobs near you
Infographic showing various Provider Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Associate

Customer Service Associate

Walgreens

High Point, NC • On-site

$13 - $17.75/hr

Other

Posted 3 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,093 frontline employees who took The Breakroom Quiz

87th of 99 rated pharmacies

Job description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

What Walgreens employees say

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