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Provider Customer Service Jobs in Spring, TX (NOW HIRING)

Walgreens

Customer Service Associate

Conroe, TX · On-site

$12.50 - $17/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Houston, TX · On-site

$13.75 - $19/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Houston, TX · On-site

$12.25 - $16.75/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Bellaire, TX · On-site

$13 - $18/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Houston, TX · On-site

$12.25 - $16.75/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Houston, TX · On-site

$12.50 - $17.25/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Houston, TX · On-site

$12.25 - $17/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Houston, TX · On-site

$13.75 - $19/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Pasadena, TX · On-site

$13.25 - $18.50/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Houston, TX

$12.75 - $17.75/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Houston, TX · On-site

$13.50 - $18.50/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Houston, TX · On-site

$13.50 - $18.75/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Houston, TX · On-site

$13.75 - $19/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Houston, TX · On-site

$13.75 - $19/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Magnolia, TX · On-site

$12.50 - $17/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Richmond, TX · On-site

$12.25 - $16.75/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Houston, TX · On-site

$13.50 - $18.50/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

Walgreens

Customer Service Associate

Houston, TX · On-site

$13.50 - $18.75/hr

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and ...

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All JobsProvider Customer Service JobsProvider Customer Service Jobs in Spring, TX

Provider Customer Service information

See Spring, TX salary details

$8

$16

$23

How much do provider customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for provider customer service in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What are some common challenges faced by provider customer service representatives, and how can they be managed effectively?

Provider customer service representatives often encounter complex insurance inquiries, claim disputes, and navigating various healthcare plans. Managing these challenges requires strong communication skills, patience, and a thorough understanding of insurance policies and procedures. Many teams offer ongoing training, knowledge bases, and support from supervisors to help representatives stay updated and resolve issues efficiently. Proactively clarifying information and collaborating with other departments, such as claims processing, can also help in addressing provider concerns swiftly.

What are Provider Customer Service representatives?

Provider Customer Service representatives are professionals who assist healthcare providers, such as doctors and hospitals, with questions and concerns related to insurance claims, benefits, billing, and coverage. They act as a liaison between providers and insurance companies to resolve issues efficiently. Their goal is to ensure that providers receive accurate information and timely support so that they can deliver care to patients without administrative delays.

What are the key skills and qualifications needed to thrive as a Provider Customer Service representative, and why are they important?

To excel as a Provider Customer Service representative, you need strong knowledge of healthcare processes, insurance policies, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and claims processing tools is typically required. Outstanding communication, problem-solving abilities, and patience are essential soft skills for addressing provider inquiries and resolving issues efficiently. These skills ensure accurate information delivery, foster provider satisfaction, and help maintain smooth healthcare operations.

What is the difference between Provider Customer Service vs Provider Support Specialist?

AspectProvider Customer ServiceProvider Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; technical or product-specific training
Work EnvironmentCall centers, offices, remoteCall centers, technical support centers, remote
Employer & IndustryHealthcare, telecom, insuranceHealthcare, telecom, insurance
Primary FocusHandling customer inquiries, billing, general supportTechnical assistance, troubleshooting, product support

Provider Customer Service representatives focus on general customer interactions, billing, and account inquiries, while Provider Support Specialists handle technical issues and troubleshooting. Both roles are essential in the healthcare, telecom, and insurance industries, often overlapping but distinct in their technical depth and support scope.

What are popular job titles related to Provider Customer Service jobs in Spring, TX? For Provider Customer Service jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Provider Customer Service jobs in Spring, TX look for? The top searched job categories for Provider Customer Service jobs in Spring, TX are:
Provider Customer Service jobs near you

Customer Service Representative - Cardiac Devices

Wearlinq

Houston, TX • On-site, Remote

$22 - $24/hr

Full-time

Posted 26 days ago

Job description

Customer Service Representative
Wearlinq is reimagining ambulatory cardiac monitoring with the first FDA-cleared, real-time, six-lead EKG designed to be easier for patients, clinicians, and health systems alike. We sit at the intersection of clinical cardiology, hardware, software, and data, building products that turn complex cardiac signals into clear, actionable insights.
Position Summary
The Customer Service Representative (CSR) serves as the primary point of contact for patients, clinics, and healthcare partners receiving ambulatory cardiac monitoring services. This remote role is responsible for providing timely, compassionate, and professional support via phone and email, assisting with device setup and troubleshooting, and ensuring a positive patient and provider experience throughout the monitoring process.
The ideal candidate is patient-focused, detail-oriented, and comfortable supporting individuals in a healthcare environment where accuracy, empathy, and compliance are critical.
Key Responsibilities
Patient Support & Device Assistance
  • Provide inbound and outbound phone support to patients using ambulatory cardiac monitoring devices (e.g., Holter, Extended Holter, Cardiac Event Monitor, Mobile Cardiac Telemetry).
  • Guide patients through device placement, activation, connectivity troubleshooting, and general usage questions.
  • Support ship-to-home patients with hookup assistance and monitoring initiation according to established outreach protocols.
  • Respond to patient concerns with empathy and professionalism, ensuring patient comfort and understanding.

Clinic and Provider Customer Service
  • Serve as a point of contact for ordering clinics, physician offices, and healthcare staff regarding device orders, patient status, and service-related questions.
  • Provide timely updates and follow-up communication to clinical partners as needed.
  • Escalate urgent or complex concerns to supervisors, clinical teams, or quality leadership per internal escalation procedures.

Documentation & Compliance
  • Accurately document all patient and customer interactions in CRM and/or patient management systems.
  • Maintain compliance with HIPAA, privacy standards, and internal quality requirements.
  • Identify and report any potential patient safety concerns or adverse events according to company policy.

Operational Support
  • Assist with coordination of device logistics, replacements, and shipment tracking when necessary.
  • Support cross-functional communication with clinical operations, sales, and technical teams to ensure resolution of patient issues.
  • Contribute to continuous improvement by identifying recurring patient challenges or service trends.

Required Qualifications
  • High school diploma or equivalent required; associate or bachelor's degree preferred.
  • 1+ years of customer service experience in a healthcare, medical device, or patient-support environment preferred.
  • Comfort working with patients over the phone, including individuals who may be anxious or frustrated.
  • Strong verbal and written communication skills.
  • Proficiency with computer systems, EMR/CRM platforms, and Microsoft Office or Google Workspace tools.
  • Ability to work independently in a fully remote environment while meeting performance expectations.

Preferred Qualifications
  • Experience in ambulatory cardiac monitoring, cardiology services, or IDTF operations.
  • Familiarity with cardiac monitoring devices such as Holter monitors, event monitors, or telemetry systems.
  • Prior experience supporting remote patient populations or medical device troubleshooting.
  • Knowledge of basic cardiac rhythm terminology (AFib, PVCs, SVT) is a plus.

Work Environment & Schedule
  • Fully remote position with required availability during assigned business hours.
  • Frequent phone-based interaction with patients and clinical customers.
  • May require participation in rotating coverage schedules depending on operational needs.

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