Manager Usps Customer Service Jobs (NOW HIRING)

Renewable Transport Services – Indianapolis, IN

Renewable Transport Services (RTS) is an award-winning, family-owned trucking company located just outside downtown Indianapolis. We've built a strong reputation and a brand you can proudly stand behind. Our mission is simple: RTS should be the last job you ever need.

At RTS, drivers are treated like family — not truck numbers. That commitment shows:

• Certified Great Place to Work®
• IBJ Fastest Growing Companies – 107% growth since 2017
• One of the Largest Transportation Logistics Providers in Indianapolis
• 5× Inc. 5000 Fastest-Growing Companies in America
• Only trucking company in Indiana on the Inc. 5000
• Recognized Patriotic Employer – U.S. Army
• Maintained 100% operations during COVID-19 with 0 layoffs

We currently have 4 dedicated local positions open, and they are going fast.

Available Dedicated Routes (4 Total Positions)

1. Thursday–Sunday USPS Route

• Thu–Sat: 00:00 arrival at first USPS stop – 06:45 (paid 9 hours @ $28.27/hr)
• Sun: 21:40 – 05:00 (paid 8.5 hours @ $28.27/hr)
• Optional additional local work available on off days for drivers wanting more hours
• Home Daily

Estimated Weekly Gross:

Scenario

Weekly Gross

Base only

~$1,004

Base + Cash in Lieu of Benefits

~$1,194

Base + 2 local PU/Del ($75 ea)

~$1,154

Base + 2 local PU/Del + Cash in Lieu of Benefits

~$1,344

2. Monday–Friday USPS Afternoon Route

• Shift Time: 14:15 – 20:00 (M–F) — paid 7.25 hrs/day @ $28.27/hr
• Optional local freight pickups available prior to USPS shift for drivers wanting more hours
• Home Daily

Estimated Weekly Gross:

Scenario

Weekly Gross

Base only

~$1,025

Base + Cash in Lieu of Benefits

~$1,219

Base + 2 local PU/Del ($75 ea)

~$1,175

Base + 2 local PU/Del + Cash in Lieu of Benefits

~$1,369

3. USPS Mail + South Bend / Mishawaka Shuttle

• USPS Mail Route (M–Sat): 04:15 – 07:00 — paid 3.75 hrs/day @ $28.27/hr
• Shuttle Portion (M–F): Preloaded trailer pulled from the RTS yard immediately following the mail route. Runs to South Bend Mishawaka and returns to the yard. Scheduled stops at 11:00, 12:00, and 13:00 (two stops in Mishawaka). Can finish sooner depending on the day, and some stops may drop off entirely.
• Shuttle Pay: $212.03 flat per shuttle run (M–F)
• Home Daily

Estimated Weekly Gross:

Scenario

Weekly Gross

Base only (USPS mail + 5 shuttle runs)

~$1,696

Base + Cash in Lieu of Benefits (USPS hours only)

~$1,817

Note: The shuttle portion is a flat rate and is not affected by Cash in Lieu of Benefits. Drivers earn Cash in Lieu of Benefits on the 22.5 weekly USPS mail hours.

4. Local Power-Only Shuttle (Dedicated Account)

• Schedule: Monday – Friday, customer dispatched
• All power-only work — heavy drop-and-hook and trailer swaps
• Account has busy and slow stretches throughout the year, but pays a guaranteed base of $1,300/week year-round — even during slow weeks
• Want to make more? You can. Drivers on this route have the ability to pick up additional local freight on shorter days anytime they want more pay — your $1,300 base is the floor, not the ceiling.
• Home Daily

Estimated Weekly Gross:

Scenario

Weekly Gross

Base only (year-round guarantee)

$1,300

Base + 2 local PU/Del ($75 ea)

$1,450

Base + 4 local PU/Del ($75 ea)

$1,600

The $1,300/wk base is guaranteed regardless of customer volume. Additional local pickups are entirely optional — take them when you want extra pay, skip them when you don't.

What is "Cash in Lieu of Benefits"?

Cash in Lieu of Benefits is a USPS contract benefit. Drivers on USPS routes who decline RTS health insurance receive an additional $5.36/hr on the first 40 USPS hours per week — paid directly on top of base pay. If you're already covered through a spouse, the VA, or another source, this puts real money back in your pocket every week.

What We Expect on the USPS Routes (Routes 1, 2, and 3)

USPS contracts are built on one thing: consistency and on-time performance. USPS pays for the reliability of our trailers being where they need to be, when they need to be there. If you're the type of driver who takes pride in running a tight, predictable schedule, these routes are built for you.

We're looking for drivers who will:

• Run on schedule, every shift. Late arrivals impact USPS operations and the entire RTS contract.
• Communicate immediately with Operations or the Post Office if anything threatens the schedule — traffic, weather, mechanical, anything.
• Represent RTS professionally at every USPS facility. You are the face of the company.
• Follow USPS yard and safety rules — vest, closed-toe shoes, visible Postal ID, 5 MPH yard speed, spotters always have right of way, chock trailers, no idling.
• Protect chain of custody — never break a USPS seal, verify registry bags and seal numbers, lock and seal trailers before leaving.
• Check in with the Expeditor on Duty at every stop and follow load/unload procedures.

If running on time and doing things the right way is a point of pride for you, you'll fit in here.

What We Expect on the Dedicated Shuttle (Route 4)

This is a long-standing, year-round dedicated account. It has busy days and slow days — that's the nature of the work — but the pay stays consistent because we value the same thing the customer does: a reliable driver who shows up every day, handles the freight professionally, and keeps the account running smoothly. Consistency is what makes this seat one of the best local shuttle gigs in the city.

Position Overview

• Dedicated local routes
• Predictable, consistent schedules
• Home every day
• Full-time stability with growth opportunities
• Year-round work

Requirements

• CDL Class A
• Minimum 2 years of recent driving experience
• Clean MVR PSP
• Ability to pass DOT requirements
• Ability to pass USPS Postal Background (USPS routes)
• Strong communication customer service skills
• Ability to use mobile devices and accurately report accessorial charges

Benefits

• Health, Dental, Vision Life Insurance
• Paid Time Off
• Referral Program
• Cash in Lieu of Benefits available on USPS routes (drivers who decline insurance)
• Consistent year-round work
• Full-time stability + growth opportunity
• (Benefit eligibility waiting period may apply)

Responsibilities

• Safely operate Class A tractor on assigned routes
• Run assigned schedules on time, every shift
• Handle rolling mail containers (APCs/BMCs); strap when required (two straps every 10 feet, wrapped — never straight across)
• Complete accurate delivery records communicate updates promptly
• Perform pre/post-trip inspections
• Follow DOT, USPS, and company safety policies
• Communicate immediately with Dispatch and the Post Office on any delay or issue