ZipRecruiter

Log In

1

Warehouse Customer Service Jobs (NOW HIRING)

Employee Force Provider - EFP Staffing

Be Seen First

Warehouse Customer Service

City Of Industry, CA · On-site

$18 - $19/hr

We are seeking a Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Alliant Energy

Warehouse Customer Service Associate

Fairfax, IA · On-site

$13.25 - $18.25/hr

With experts in freight brokerage, rail and barge terminal services, warehouse management and transloading, Travero gives customers a one-stop shop for customized supply chain solutions so they can ...

next page

Showing results 1-20

All JobsWarehouse Customer Service Jobs

Warehouse Customer Service information

See salary details

$8

$17

$27

How much do warehouse customer service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for warehouse customer service in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is a Warehouse Customer Service representative?

A Warehouse Customer Service representative acts as a liaison between customers and the warehouse operations team. They handle inquiries, process orders, address customer concerns, and ensure timely and accurate delivery of goods. Their role often includes tracking shipments, resolving issues related to inventory or shipping, and maintaining records of interactions. Effective communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Warehouse Customer Service representative, and why are they important?

To thrive as a Warehouse Customer Service representative, you need a solid understanding of logistics, inventory management, and order processing, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), basic Microsoft Office applications, and barcode scanning tools is typically required. Strong communication, problem-solving abilities, and attention to detail are crucial soft skills for addressing customer inquiries and resolving issues efficiently. These competencies ensure accurate order fulfillment, high customer satisfaction, and smooth warehouse operations.

How does a Warehouse Customer Service representative typically interact with other departments in the warehouse environment?

Warehouse Customer Service representatives frequently collaborate with departments such as shipping, inventory control, and operations to resolve customer inquiries and ensure timely order fulfillment. They serve as a key point of contact between customers and the warehouse team, addressing order issues, tracking shipments, and coordinating special requests. Effective communication and teamwork are essential, as representatives often need to relay information quickly and accurately to prevent delays and maintain customer satisfaction.

What is the difference between Warehouse Customer Service vs Warehouse Associate?

AspectWarehouse Customer ServiceWarehouse Associate
Primary RoleHandling customer inquiries, order processing, and supportPicking, packing, and moving inventory within the warehouse
Required SkillsCustomer service, communication, basic computer skillsPhysical stamina, inventory management, forklift operation (if applicable)
Work EnvironmentFront-facing, customer interaction areasWarehouse floor, storage areas
Common CertificationsNone typically required, but customer service training helpfulForklift certification, OSHA safety training

While Warehouse Customer Service focuses on assisting customers and managing orders, Warehouse Associates handle physical tasks like inventory movement. Both roles are essential in warehouse operations but differ in daily responsibilities and skill requirements.

More about Warehouse Customer Service jobs
What cities are hiring for Warehouse Customer Service jobs? Cities with the most Warehouse Customer Service job openings:
What states have the most Warehouse Customer Service jobs? States with the most job openings for Warehouse Customer Service jobs include:
What job categories do people searching Warehouse Customer Service jobs look for? The top searched job categories for Warehouse Customer Service jobs are:
Warehouse Customer Service jobs near you
Infographic showing various Warehouse Customer Service job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Warehouse Customer Service

Employee Force Provider - EFP Staffing

City Of Industry, CA • On-site

$18 - $19/hr

Full-time

Posted yesterday

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

We are seeking a Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • E-Commerce Experience
  • Call center exp.
  • Technical Experience
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Computer skills, Microsoft Suite, and Outlook.

Details:

  • Full-Time
  • Monday-Friday 8:30am-5:30pm
  • Pay DOE starts @$18 hourly
  • Location: City of Industry

Company Description

Our company strives to find our associates the right position where they can utilize their skills and experience.