ZipRecruiter

Log In

1

3Pl Csr Jobs (NOW HIRING)

Employee Force Provider - EFP Staffing

Be Seen First

3PL Customer Service Rep

Fontana, CA · On-site

$18 - $22/hr

Position Summary Employee Force Provider is seeking an experienced and motivated Bilingual 3PL Customer Service Representative (CSR) to join a fast-paced third-party logistics (3PL) operation in ...

New

CA Global

3PL Customer Service Rep

Dunmore, PA · On-site

$16 - $18/hr

Job Summary The Customer Service Representative (CSR) supports daily customer service and logistics operations for third-party logistics (3PL) clients. This role serves as the primary point of ...

Workforce Enterprises

Be Seen First

CSR-Router-3PL

Riverside, CA · On-site

$22 - $23/hr

The CSR-Router-3PL plays a crucial role in managing customer support and coordinating logistics with third-party providers within a small team. This position involves handling order processing ...

ShipMonk

Customer Service Representative

Las Vegas, NV

$15.25 - $20.75/hr

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management ...

Kane is able

Customer Service Representative

Scranton, PA · On-site

$15.75 - $21.50/hr

... 3PL warehousing space across 16 U.S. distribution center locations. The company remains family ... We are seeking a skilled customer service representative to work in our warehouse. The successful ...

Kane is able

Customer Service Representative

Scranton, PA

$15.75 - $21.50/hr

... 3PL warehousing space across 16 U.S. distribution center locations. The company remains family ... We are seeking a skilled customer service representative to work in our warehouse. The successful ...

Kane is able

Customer Service Representative

Scranton, PA

$15.75 - $21.50/hr

... 3PL warehousing space across 16 U.S. distribution center locations. The company remains family ... We are seeking a skilled customer service representative to work in our warehouse. The successful ...

JB Harris Group

Customer Service Representative

Newnan, GA · On-site

$14.50 - $19.75/hr

... party logistics (3PL), freight forwarding, and supply chain management. We pride ourselves on ... The Customer Service Representative (CSR) serves as the primary point of contact for customers ...

next page

Showing results 1-20

All Jobs3Pl Csr Jobs

3Pl Csr information

See salary details

$9

$18

$26

How much do 3pl csr jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for 3pl csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between 3PL Csr vs Warehouse Associate?

Aspect3PL CsrWarehouse Associate
CredentialsCustomer service skills, logistics knowledgeHigh school diploma or equivalent, physical ability
Work EnvironmentCustomer interaction, office and warehouse settingsPrimarily warehouse, physical tasks
Industry UsageLogistics, supply chain, third-party logistics providersWarehousing, distribution centers

The 3PL Csr focuses on customer service and communication within logistics companies, handling client inquiries and coordinating shipments. In contrast, a Warehouse Associate primarily performs physical tasks like inventory management and order fulfillment. While both roles are essential in logistics, the 3PL Csr emphasizes customer interaction, whereas the Warehouse Associate concentrates on warehouse operations.

What are some common challenges faced by a 3PL Customer Service Representative (CSR), and how can they be managed effectively?

A common challenge for a 3PL CSR is managing high volumes of client inquiries while ensuring accurate and timely communication between warehouses, carriers, and customers. Balancing multiple priorities—such as shipment tracking, issue resolution, and meeting service level agreements—requires strong organizational skills and attention to detail. Collaborating closely with logistics teams and leveraging technology platforms can help streamline workflows and improve response times. Proactively setting clear expectations with clients and staying adaptable in a fast-paced environment also contribute to success in this role.

What is a 3PL CSR?

A 3PL CSR, or Third-Party Logistics Customer Service Representative, is a professional who acts as the main point of contact between clients and a third-party logistics company. Their primary responsibility is to manage customer accounts, coordinate shipments, resolve issues, and ensure that all logistics operations run smoothly according to client needs. They play a crucial role in maintaining client satisfaction by communicating effectively, handling inquiries, and troubleshooting any problems that arise during the shipping or warehousing process.

What are the key skills and qualifications needed to thrive as a 3PL Customer Service Representative (CSR), and why are they important?

To thrive as a 3PL Customer Service Representative, you need strong knowledge of logistics operations, order fulfillment processes, and customer service principles, typically supported by experience in supply chain or warehouse environments. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving abilities, and attention to detail help you effectively address client needs and resolve issues promptly. These skills ensure efficient logistics operations, high customer satisfaction, and the smooth handling of supply chain challenges.
More about 3Pl Csr jobs
What job categories do people searching 3Pl Csr jobs look for? The top searched job categories for 3Pl Csr jobs are:
3Pl Csr jobs near you
Infographic showing various 3Pl Csr job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 84% Full Time, 10% Part Time, 1% Contract, and 2% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

3PL Customer Service Rep

Employee Force Provider - EFP Staffing

Fontana, CA • On-site

$18 - $22/hr

Full-time

Posted 4 days ago

New

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Position Summary

Employee Force Provider is seeking an experienced and motivated Bilingual 3PL Customer Service Representative (CSR) to join a fast-paced third-party logistics (3PL) operation in Fontana, CA. The ideal candidate will have previous logistics or warehouse customer service experience, strong communication skills in both English and Spanish, and hands-on knowledge of Bills of Lading (BOLs) and billing processes.

This position serves as the primary point of contact between customers, warehouse operations, and transportation teams to ensure accurate order processing, shipment coordination, and excellent customer service.

Essential Duties & Responsibilities

  • Provide exceptional customer service to clients via phone and email.
  • Process and maintain customer orders accurately and efficiently.
  • Create, review, and verify Bills of Lading (BOLs) and shipping documentation.
  • Process customer billing and ensure invoice accuracy.
  • Coordinate with warehouse personnel regarding inbound and outbound shipments.
  • Track shipments and communicate delivery updates to customers.
  • Resolve customer inquiries, discrepancies, and shipment issues promptly.
  • Maintain accurate records in warehouse management systems (WMS) and Microsoft Office.
  • Work closely with transportation, warehouse, and operations teams to meet customer expectations.
  • Perform general administrative and clerical duties as assigned.

Qualifications

Required

  • Bilingual in English and Spanish
  • Previous experience as a Customer Service Representative in a 3PL, warehouse, or logistics environment
  • Experience working with Bills of Lading (BOLs)
  • Experience with billing and invoicing
  • Resume must clearly reflect related experience
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication skills
  • Proficient with Microsoft Outlook, Word, and Excel
  • Ability to work in a fast-paced environment while maintaining accuracy

Preferred

  • Experience with Warehouse Management Systems (WMS)
  • Knowledge of shipping, receiving, and transportation logistics
  • Experience supporting warehouse operations and inventory processes

Skills & Competencies

  • Customer-focused attitude
  • Strong attention to detail
  • Problem-solving abilities
  • Time management and prioritization
  • Team player with a positive attitude
  • Professional communication skills
  • Ability to work independently with minimal supervision

Company Description

Our company strives to find our associates the right position where they can utilize their skills and experience.