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3Pl Csr Jobs (NOW HIRING)

OC Staffing and HR Solutions

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3PL Customer Service Representative

Torrance, CA · On-site

$20 - $22/hr

... CSR or supervisor when necessary. · Maintain professional and friendly communication with ... 3PL (Third-Party Logistics) experience required. · Basic Microsoft Office and computer skills. · ...

New

McKesson

3PL Customer Care Representative

Louisville, KY · On-site

$18/hr

In this position, the CSR will represent the manufacturer to their customers in the areas of order processing, inquiry handling, and returns requests. This role interfaces with all other 3PL teams to ...

New

McKesson

3PL Customer Care Representative

Columbus, OH · On-site

$18/hr

In this position, the CSR will represent the manufacturer to their customers in the areas of order processing, inquiry handling, and returns requests. This role interfaces with all other 3PL teams to ...

New

McKesson

3PL Customer Care Representative

Columbus, OH · On-site

$18/hr

In this position, the CSR will represent the manufacturer to their customers in the areas of order processing, inquiry handling, and returns requests. This role interfaces with all other 3PL teams to ...

ShipMonk

Customer Service Representative

Pittston, PA · On-site

$15 - $20.50/hr

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management ...

ShipMonk

Customer Service Representative

Louisville, KY

$15.25 - $21/hr

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management ...

ShipMonk

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management ...

Kane is able

Customer Service Representative

Scranton, PA · On-site

$15.75 - $21.50/hr

... 3PL warehousing space across 16 U.S. distribution center locations. The company remains family ... We are seeking a skilled customer service representative to work in our warehouse. The successful ...

Kane is able

Customer Service Representative

Scranton, PA · On-site

$15.75 - $21.50/hr

... 3PL warehousing space across 16 U.S. distribution center locations. The company remains family ... We are seeking a skilled customer service representative to work in our warehouse. The successful ...

Kane is able

Customer Service Representative

Scranton, PA · On-site

$15.75 - $21.50/hr

... 3PL warehousing space across 16 U.S. distribution center locations. The company remains family ... We are seeking a skilled customer service representative to work in our warehouse. The successful ...

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How much do 3pl csr jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for 3pl csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a 3PL CSR?

A 3PL CSR, or Third-Party Logistics Customer Service Representative, is a professional who acts as the main point of contact between clients and a third-party logistics company. Their primary responsibility is to manage customer accounts, coordinate shipments, resolve issues, and ensure that all logistics operations run smoothly according to client needs. They play a crucial role in maintaining client satisfaction by communicating effectively, handling inquiries, and troubleshooting any problems that arise during the shipping or warehousing process.

What are the key skills and qualifications needed to thrive as a 3PL customer service representative, and why are they important?

To thrive as a 3PL Customer Service Representative, you need strong knowledge of logistics operations, order fulfillment processes, and customer service principles, typically supported by experience in supply chain or warehouse environments. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving abilities, and attention to detail help you effectively address client needs and resolve issues promptly. These skills ensure efficient logistics operations, high customer satisfaction, and the smooth handling of supply chain challenges.

What are some common challenges faced by a 3PL customer service representative, and how can they be managed effectively?

A common challenge for a 3PL CSR is managing high volumes of client inquiries while ensuring accurate and timely communication between warehouses, carriers, and customers. Balancing multiple priorities—such as shipment tracking, issue resolution, and meeting service level agreements—requires strong organizational skills and attention to detail. Collaborating closely with logistics teams and leveraging technology platforms can help streamline workflows and improve response times. Proactively setting clear expectations with clients and staying adaptable in a fast-paced environment also contribute to success in this role.

What is the difference between 3PL Csr vs Warehouse Associate?

Aspect3PL CsrWarehouse Associate
CredentialsCustomer service skills, logistics knowledgeHigh school diploma or equivalent, physical ability
Work EnvironmentCustomer interaction, office and warehouse settingsPrimarily warehouse, physical tasks
Industry UsageLogistics, supply chain, third-party logistics providersWarehousing, distribution centers

The 3PL Csr focuses on customer service and communication within logistics companies, handling client inquiries and coordinating shipments. In contrast, a Warehouse Associate primarily performs physical tasks like inventory management and order fulfillment. While both roles are essential in logistics, the 3PL Csr emphasizes customer interaction, whereas the Warehouse Associate concentrates on warehouse operations.

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What job categories do people searching 3Pl Csr jobs look for?

The top searched job categories for 3Pl Csr jobs are:

3Pl Csr jobs near you
Infographic showing various 3Pl Csr job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Temporary. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

3PL Customer Service Representative

OC Staffing and HR Solutions

Torrance, CA • On-site

$20 - $22/hr

Full-time

Posted 3 days ago

New

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Job description

Schedule:

Mondays: 5am-1:30

Tuesday-Friday 6am -2:30

Pay rate $20-$22 depending on experience 

Key Responsibilities

·       Assist customers via phone and email with general questions and order updates.

·       Enter and process customer orders accurately.

·       Update customer information and maintain accurate records.

·       Assist with order status, delivery, and basic product inquiries.

·       Communicate with internal departments to resolve customer concerns.

·       Prepare documents, reports, and other customer service paperwork.

·       Perform data entry and general administrative duties.

·       Escalate customer issues to the appropriate CSR or supervisor when necessary.

·       Maintain professional and friendly communication with customers.

·       Provide additional support to the Customer Service department as needed.


Qualifications

·       High school diploma or equivalent.

·       Minimum 3 years of customer service experience, including 3PL (Third-Party Logistics) experience required.

·       Basic Microsoft Office and computer skills.

·       Strong verbal and written communication skills.

·       Good organizational and multitasking abilities.

·       Strong attention to detail and accuracy.

·       Ability to work in a fast-paced environment.

·       Bilingual English/Spanish is a plus.

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About OC Staffing And HR Solutions

Sourced by ZipRecruiter

OC STAFFING AND HR SOLUTIONS brings a team of indrependent recruiters together to deliver candidate and industry recruiting expertise backed by geographic specializations, this means we provide specialized talent within niche areas and locations through our vast network across the USA. In addition, we provide businesses with the most accurate nationwide information available regarding temporary employees, this can include criminal background checks, as well as address history and previous employment verification.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Santa Ana, CA, US

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