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3Pl Csr Jobs (NOW HIRING)

Css employment group, inc

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Customer Service Representative 3PL Experience

Fontana, CA · On-site

$18 - $23/hr

Perris The Customer Service Representative with 3PL experience plays a critical role within a cross-functional team, ensuring seamless order processing and communication between customers and ...

Workforce Enterprises

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Warehouse CSR 3PL

San Bernardino, CA · On-site

$19 - $19.50/hr

***Warehouse CSR Experience is REQUIRED*** Do not wait for a recruiter to reach out Call Us today ... 3PL) to maintain efficient workflows during standard warehouse shifts. The position offers a ...

ShipMonk

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and ...

ShipMonk

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management ...

Morales Group

Customer Service Representative (62559)

Whitestown, IN · On-site

$16.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative (CSR) at our 3PL facility, you will serve as the primary point of contact for clients utilizing our overflow storage, omni-channel fulfillment, and value-added ...

Kane is able

Customer Service Representative

Scranton, PA · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... 3PL warehousing space across 16 U.S. distribution center locations. The company remains family ... We are seeking a skilled customer service representative to work in our warehouse. The successful ...

JB Harris Group

Customer Service Representative

Newnan, GA · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... party logistics (3PL), freight forwarding, and supply chain management. We pride ourselves on ... The Customer Service Representative (CSR) serves as the primary point of contact for customers ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

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3Pl Csr information

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How much do 3pl csr jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for 3pl csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between 3PL Csr vs Warehouse Associate?

Aspect3PL CsrWarehouse Associate
CredentialsCustomer service skills, logistics knowledgeHigh school diploma or equivalent, physical ability
Work EnvironmentCustomer interaction, office and warehouse settingsPrimarily warehouse, physical tasks
Industry UsageLogistics, supply chain, third-party logistics providersWarehousing, distribution centers

The 3PL Csr focuses on customer service and communication within logistics companies, handling client inquiries and coordinating shipments. In contrast, a Warehouse Associate primarily performs physical tasks like inventory management and order fulfillment. While both roles are essential in logistics, the 3PL Csr emphasizes customer interaction, whereas the Warehouse Associate concentrates on warehouse operations.

What are some common challenges faced by a 3PL customer service representative, and how can they be managed effectively?

A common challenge for a 3PL CSR is managing high volumes of client inquiries while ensuring accurate and timely communication between warehouses, carriers, and customers. Balancing multiple priorities—such as shipment tracking, issue resolution, and meeting service level agreements—requires strong organizational skills and attention to detail. Collaborating closely with logistics teams and leveraging technology platforms can help streamline workflows and improve response times. Proactively setting clear expectations with clients and staying adaptable in a fast-paced environment also contribute to success in this role.

What is a 3PL CSR?

A 3PL CSR, or Third-Party Logistics Customer Service Representative, is a professional who acts as the main point of contact between clients and a third-party logistics company. Their primary responsibility is to manage customer accounts, coordinate shipments, resolve issues, and ensure that all logistics operations run smoothly according to client needs. They play a crucial role in maintaining client satisfaction by communicating effectively, handling inquiries, and troubleshooting any problems that arise during the shipping or warehousing process.

What are the key skills and qualifications needed to thrive as a 3PL customer service representative, and why are they important?

To thrive as a 3PL Customer Service Representative, you need strong knowledge of logistics operations, order fulfillment processes, and customer service principles, typically supported by experience in supply chain or warehouse environments. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving abilities, and attention to detail help you effectively address client needs and resolve issues promptly. These skills ensure efficient logistics operations, high customer satisfaction, and the smooth handling of supply chain challenges.
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3Pl Csr jobs near you
Infographic showing various 3Pl Csr job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative 3PL Experience

Css employment group, inc

Fontana, CA • On-site

$18 - $23/hr

Full-time

Posted 4 days ago

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Job description

Multiple positions open in Southern California:

  • Bellflower
  • City of Industry
  • Walnut
  • Ontario
  • Fontana
  • Rialto
  • Redlands
  • Perris


The Customer Service Representative with 3PL experience plays a critical role within a cross-functional team, ensuring seamless order processing and communication between customers and warehouse operations. This position involves managing order allocations, generating shipping labels, coordinating routing requests, and maintaining accurate billing. Working primarily within standard business hours with occasional overtime, the representative uses Warehouse Management Systems and shipping software to support logistics and customer service functions effectively.

Responsibilities

  • Allocate orders using Warehouse Management Systems (WMS)
  • Generate UCC and shipping labels for outbound shipments
  • Submit and follow up on routing requests
  • Create accurate bills of lading compliant with VICS standards
  • Invoice customers for value-added services promptly
  • Provide timely updates to customers on order status
  • Support CSR Manager(s), team captains, and other team members as needed
  • Manage communication and ensure deadlines are met

Required Qualifications

  • Minimum of 2 years experience in a 3PL customer service environment
  • Knowledge of general warehouse practices
  • Experience with routing and vendor compliance for major retailers
  • Understanding of Less-Than-Truckload (LTL) versus Truckload (TL) shipping
  • Proficiency in small parcel shipping software including FedEx Ship Manager and UPS WorldShip
  • Knowledge of VICS bills of lading requirements
  • Excellent verbal and written communication skills
  • Ability to manage and meet deadlines reliably

Preferred Qualifications

  • High school diploma or equivalent
  • Familiarity with Warehouse Management Systems (WMS)
  • Experience with billing and invoicing processes
  • Bilingual in English and Spanish

Company Description

CSS Employment Group is a national staffing and recruitment organization specializing in providing contract, temporary, and direct hire solutions across various industries. With a strong commitment to client success and employee growth, CSS Employment Group offers a range of services to meet the diverse needs of businesses and job seekers