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3Pl Csr Jobs (NOW HIRING)

OC Staffing and HR Solutions

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3PL Customer Service Representative

Commerce, CA · On-site

$21 - $25/hr

We're hiring for a 3PL Customer Service Representative Monday-Friday 8am-5pm Pay:$21-$25 DOE . We are seeking an energetic and detail-oriented 3PL Customer Service Representative to join our dynamic ...

C&A MARKETING INC

3PL Customer Service Rep

Dunmore, PA

$16 - $18/hr

Job Summary The Customer Service Representative (CSR) supports daily customer service and logistics operations for third-party logistics (3PL) clients. This role serves as the primary point of ...

First Staffing Group

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Customer Service Representative (Warehouse)

Commerce, CA · On-site

$20 - $23/hr

Customer Service Representative Location: On-site (Rancho, Carson, or Commerce facilities ... 3PL, logistics, warehousing, fulfillment, retail, or distribution environments. • Experience ...

Kane is able

Customer Service Representative

Scranton, PA · On-site

$15.75 - $21.50/hr

... 3PL warehousing space across 16 U.S. distribution center locations. The company remains family ... We are seeking a skilled customer service representative to work in our warehouse. The successful ...

Kane is able

Customer Service Representative

Scranton, PA · On-site

$15.75 - $21.50/hr

... 3PL warehousing space across 16 U.S. distribution center locations. The company remains family ... We are seeking a skilled customer service representative to work in our warehouse. The successful ...

Kane is able

Customer Service Representative

Scranton, PA · On-site

$15.75 - $21.50/hr

... 3PL warehousing space across 16 U.S. distribution center locations. The company remains family ... We are seeking a skilled customer service representative to work in our warehouse. The successful ...

ShipMonk

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

Customer Service Representative Fort Worth, Texas, United States ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned ...

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How much do 3pl csr jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for 3pl csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between 3PL Csr vs Warehouse Associate?

Aspect3PL CsrWarehouse Associate
CredentialsCustomer service skills, logistics knowledgeHigh school diploma or equivalent, physical ability
Work EnvironmentCustomer interaction, office and warehouse settingsPrimarily warehouse, physical tasks
Industry UsageLogistics, supply chain, third-party logistics providersWarehousing, distribution centers

The 3PL Csr focuses on customer service and communication within logistics companies, handling client inquiries and coordinating shipments. In contrast, a Warehouse Associate primarily performs physical tasks like inventory management and order fulfillment. While both roles are essential in logistics, the 3PL Csr emphasizes customer interaction, whereas the Warehouse Associate concentrates on warehouse operations.

What are some common challenges faced by a 3PL Customer Service Representative (CSR), and how can they be managed effectively?

A common challenge for a 3PL CSR is managing high volumes of client inquiries while ensuring accurate and timely communication between warehouses, carriers, and customers. Balancing multiple priorities—such as shipment tracking, issue resolution, and meeting service level agreements—requires strong organizational skills and attention to detail. Collaborating closely with logistics teams and leveraging technology platforms can help streamline workflows and improve response times. Proactively setting clear expectations with clients and staying adaptable in a fast-paced environment also contribute to success in this role.

What is a 3PL CSR?

A 3PL CSR, or Third-Party Logistics Customer Service Representative, is a professional who acts as the main point of contact between clients and a third-party logistics company. Their primary responsibility is to manage customer accounts, coordinate shipments, resolve issues, and ensure that all logistics operations run smoothly according to client needs. They play a crucial role in maintaining client satisfaction by communicating effectively, handling inquiries, and troubleshooting any problems that arise during the shipping or warehousing process.

What are the key skills and qualifications needed to thrive as a 3PL Customer Service Representative (CSR), and why are they important?

To thrive as a 3PL Customer Service Representative, you need strong knowledge of logistics operations, order fulfillment processes, and customer service principles, typically supported by experience in supply chain or warehouse environments. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving abilities, and attention to detail help you effectively address client needs and resolve issues promptly. These skills ensure efficient logistics operations, high customer satisfaction, and the smooth handling of supply chain challenges.
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3Pl Csr jobs near you
Infographic showing various 3Pl Csr job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 79% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
3PL Customer Service Representative

3PL Customer Service Representative

OC Staffing and HR Solutions

Commerce, CA • On-site

$21 - $25/hr

Full-time

Posted 3 days ago

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Job description

We're hiring for a 3PL Customer Service Representative 

Monday-Friday 8am-5pm

Pay:$21-$25 DOE

.

Job description:
We are seeking an energetic and detail-oriented 3PL Customer Service Representative to join our dynamic logistics team. In this role, you will be the vital link between our clients, carriers, and internal teams, ensuring seamless communication and efficient management of third-party logistics (3PL) operations. Your proactive approach will help optimize customer satisfaction, streamline processes, and support the growth of our supply chain solutions. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, this is your opportunity to make a meaningful impact!

Duties

  • Serve as the primary point of contact for clients and carriers, providing timely updates and resolving inquiries related to shipments, deliveries, and account status
  • Manage order processing, shipment scheduling, and tracking using platforms to ensure accuracy and efficiency
  • Collaborate with internal teams on project management initiatives to improve logistics workflows and customer experience
  • Maintain strong customer relationships through effective communication, understanding client needs, and offering tailored solutions
  • Analyze shipment data and customer feedback to identify opportunities for process improvements and cost savings
  • Support sales efforts by providing detailed account information, assisting with onboarding new clients, and fostering long-term partnerships
  • Keep detailed records of all interactions, transactions, and issues in compliance with company policies and industry standards
  • Inventory reporting and discrepancy follow-up.
  • Documentation of customer issues and service exceptions.
  • Cross-functional coordination with warehouse, inventory control, and transportation teams.

Skills

  • 1–3 years of customer service experience, preferably in 3PL, logistics, warehousing, fulfillment, retail, or distribution environments.
  • Experience handling customer inquiries through email and ticketing systems.
  • Strong data entry, organizational, and communication skills.
  • Comfortable working with Microsoft Office Suite, particularly Outlook, Excel, and Word.
  • Exposure to Warehouse Management Systems (WMS), CRM platforms, or transportation/logistics software is preferred.
  • Basic understanding of order processing, inventory management, shipping operations, and EDI transactions is a plus.
  • Detail-oriented, dependable, coachable, and capable of working in a fast-paced environment.


Company Description

Staffing Provider.
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About OC Staffing And HR Solutions

Sourced by ZipRecruiter

OC STAFFING AND HR SOLUTIONS brings a team of indrependent recruiters together to deliver candidate and industry recruiting expertise backed by geographic specializations, this means we provide specialized talent within niche areas and locations through our vast network across the USA. In addition, we provide businesses with the most accurate nationwide information available regarding temporary employees, this can include criminal background checks, as well as address history and previous employment verification.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Santa Ana, CA, US

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