1

3Pl Csr Jobs (NOW HIRING)

Customer Service Representative

Napa, CA · On-site

$20.75 - $28.25/hr

Customer Service Representative Wineshipping is a tech-enabled third-party logistics (3PL) provider for alcoholic beverage companies, managing the fastest, most accurate, and most cost-efficient ...

CSR

El Cajon, CA · On-site

$16.75 - $22.75/hr

We are seeking a friendly, organized, and solution-oriented Customer Service Representative to join our growing team at. As the first point of contact for our clients, you will play a vital role in ...

CUSTOMER SERVICE REPRESENTATIVE KEY RESPONSIBILITIES * Provide world-class service to OLLY ... Work with 3PL to efficiently manage finished goods inventory to maintain successful fulfillment ...

Customer Service Representative

Orlando, FL · On-site

$15 - $20.25/hr

Company Description Circle Logistics is a third-party logistics (3PL) firm focused on delivering ... We are seeking a detail-oriented and customer-focused Driver Services Representative to join our ...

Customer Service Representative

Orlando, FL · On-site

$15 - $20.25/hr

Company Description Circle Logistics is a third-party logistics (3PL) firm focused on delivering ... We are seeking a detail-oriented and customer-focused Driver Services Representative to join our ...

Customer Service Representative

Orlando, FL · On-site

$15 - $20.25/hr

Company Description Circle Logistics is a third-party logistics (3PL) firm focused on delivering ... We are seeking a detail-oriented and customer-focused Driver Services Representative to join our ...

next page

Showing results 1-20

3Pl Csr information

See salary details

$9

$18

$26

How much do 3pl csr jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for 3pl csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between 3PL Csr vs Warehouse Associate?

Aspect3PL CsrWarehouse Associate
CredentialsCustomer service skills, logistics knowledgeHigh school diploma or equivalent, physical ability
Work EnvironmentCustomer interaction, office and warehouse settingsPrimarily warehouse, physical tasks
Industry UsageLogistics, supply chain, third-party logistics providersWarehousing, distribution centers

The 3PL Csr focuses on customer service and communication within logistics companies, handling client inquiries and coordinating shipments. In contrast, a Warehouse Associate primarily performs physical tasks like inventory management and order fulfillment. While both roles are essential in logistics, the 3PL Csr emphasizes customer interaction, whereas the Warehouse Associate concentrates on warehouse operations.

What are some common challenges faced by a 3PL Customer Service Representative (CSR), and how can they be managed effectively?

A common challenge for a 3PL CSR is managing high volumes of client inquiries while ensuring accurate and timely communication between warehouses, carriers, and customers. Balancing multiple priorities—such as shipment tracking, issue resolution, and meeting service level agreements—requires strong organizational skills and attention to detail. Collaborating closely with logistics teams and leveraging technology platforms can help streamline workflows and improve response times. Proactively setting clear expectations with clients and staying adaptable in a fast-paced environment also contribute to success in this role.

What is a 3PL CSR?

A 3PL CSR, or Third-Party Logistics Customer Service Representative, is a professional who acts as the main point of contact between clients and a third-party logistics company. Their primary responsibility is to manage customer accounts, coordinate shipments, resolve issues, and ensure that all logistics operations run smoothly according to client needs. They play a crucial role in maintaining client satisfaction by communicating effectively, handling inquiries, and troubleshooting any problems that arise during the shipping or warehousing process.

What are the key skills and qualifications needed to thrive as a 3PL Customer Service Representative (CSR), and why are they important?

To thrive as a 3PL Customer Service Representative, you need strong knowledge of logistics operations, order fulfillment processes, and customer service principles, typically supported by experience in supply chain or warehouse environments. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving abilities, and attention to detail help you effectively address client needs and resolve issues promptly. These skills ensure efficient logistics operations, high customer satisfaction, and the smooth handling of supply chain challenges.
More about 3Pl Csr jobs

Customer Service Representative

Customer Operations

Cheektowaga, NY

$20/hr

Full-time

Posted 25 days ago


Key responsibilities

  • Troubleshoot and resolve technical issues related to cable and video services for customers.

  • Interact with customers through inbound phone calls to address billing questions, account updates, and subscriber challenges.

  • Provide knowledgeable and timely customer service regarding TV products, services, and billing processes.


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

IN-OFFICE POSITION-Cheektowaga, NY

EVENING AND WEEKEND AVAILABILITY REQUIRED

Pay: $20/HOUR

Next Start Date: Tuesday, July 27th 2026

Training Schedule: Sunday-Thursday 11:00AM - 7:30PM

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.


As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team
     

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.


WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

#ZRCO2


#LI-NL1
CRP113 2026-74170 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

#ZRCO2

Employment Type: Full Time