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Cibc Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Cibc Customer Service Representative information

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How much do cibc customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for cibc customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Cibc Customer Service Representative position, and why are they important?

To excel as a CIBC Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent; previous experience in banking or customer service is often an asset. Familiarity with customer relationship management (CRM) software, banking platforms, and point-of-sale systems is typically required. Strong interpersonal skills, patience, and the ability to handle stressful situations help representatives deliver a positive client experience. These skills are crucial for meeting client needs effectively, resolving issues efficiently, and representing CIBC’s values in every customer interaction.

What is a CIBC Customer Service Representative job?

A CIBC Customer Service Representative assists clients with their banking needs, including transactions, account inquiries, and financial product recommendations. They provide exceptional customer service by addressing concerns, offering solutions, and promoting CIBC's banking services. This role requires strong communication skills, problem-solving abilities, and a commitment to helping customers achieve their financial goals.

What are some typical career advancement opportunities for CIBC Customer Service Representatives?

CIBC Customer Service Representatives often have a clear path to career growth within the bank. After gaining foundational experience, many representatives progress into senior customer service roles, personal banking positions, or specialized areas such as lending or wealth management. CIBC values internal mobility and provides training and development programs to help team members prepare for advancement. Demonstrating strong performance and initiative can also open doors to supervisory or management roles over time. This role is an excellent starting point for those looking to build a long-term career in banking.

More about Cibc Customer Service Representative jobs
What cities are hiring for Cibc Customer Service Representative jobs? Cities with the most Cibc Customer Service Representative job openings:
What are the most commonly searched types of Cibc Customer Service Representative jobs? The most popular types of Cibc Customer Service Representative jobs are:
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What job categories do people searching Cibc Customer Service Representative jobs look for? The top searched job categories for Cibc Customer Service Representative jobs are:
Cibc Customer Service Representative jobs near you
Infographic showing various Cibc Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 94% Full Time, and 5% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • On-site, Remote

$15.25 - $20.50/hr

Full-time

Posted 9 days ago

Job description

About the Customer Service Representative Position- Fully Remote
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Customer Service Representative Responsibilities
  • Handle high amounts of incoming calls
  • Produce sales leads
  • Identify and evaluate customers' needs to deliver satisfaction
  • Build sustainable relationships of trust through open and interactive discussion
  • Provide accurate, valid and comprehensive information by using the right methods/tools
  • Reach personal/customer service team sales targets and call handling quotas
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative
  • Track record of not just reaching, but exceeding quota requirements
  • Strong phone administration skills and active listening capabilities
  • Experience with CRM systems and practices
  • Customer orientation and capacity to adapt/respond to different types of characters
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively
  • High school degree

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