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Cibc Customer Service Representative Jobs (NOW HIRING)

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Cibc Customer Service Representative information

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How much do cibc customer service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for cibc customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CIBC Customer Service Representative?

To excel as a CIBC Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent; previous experience in banking or customer service is often an asset. Familiarity with customer relationship management (CRM) software, banking platforms, and point-of-sale systems is typically required. Strong interpersonal skills, patience, and the ability to handle stressful situations help representatives deliver a positive client experience. These skills are crucial for meeting client needs effectively, resolving issues efficiently, and representing CIBC’s values in every customer interaction.

What is the typical Cibc Customer Service Representative hiring process?

The hiring process for a Cibc Customer Service Representative typically involves submitting an online application, completing an initial phone or virtual interview, and participating in in-person interviews or assessments. Candidates may also undergo background checks and skills testing related to customer service and banking operations before receiving a job offer.

What is a CIBC Customer Service Representative?

A CIBC Customer Service Representative assists clients with their banking needs, including transactions, account inquiries, and financial product recommendations. They provide exceptional customer service by addressing concerns, offering solutions, and promoting CIBC's banking services. This role requires strong communication skills, problem-solving abilities, and a commitment to helping customers achieve their financial goals.

What are some typical career advancement opportunities for CIBC Customer Service Representatives?

CIBC Customer Service Representatives often have a clear path to career growth within the bank. After gaining foundational experience, many representatives progress into senior customer service roles, personal banking positions, or specialized areas such as lending or wealth management. CIBC values internal mobility and provides training and development programs to help team members prepare for advancement. Demonstrating strong performance and initiative can also open doors to supervisory or management roles over time. This role is an excellent starting point for those looking to build a long-term career in banking.

More about Cibc Customer Service Representative jobs

What cities are hiring for Cibc Customer Service Representative jobs?

Cities with the most Cibc Customer Service Representative job openings:

What are the most commonly searched types of Cibc Customer Service Representative jobs?

The most popular types of Cibc Customer Service Representative jobs are:

What states have the most Cibc Customer Service Representative jobs?

States with the most job openings for Cibc Customer Service Representative jobs include:

Infographic showing various Cibc Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR Customer Service Representative

Gas Express LLC

Fayetteville, AR • On-site

$15.25 - $20.75/hr

Other

Re-posted 9 days ago


Job description

Job Type
Part-time
Description
Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the
Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.
Essential Sales Duties and Responsibilities

  • Provide Excellent Customer Service Skills in all interactions
  • Ensure all Cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every Customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR's.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.
Requirements
Minimum Qualifications and Prerequisites
  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.