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Warehouse Customer Service Jobs in Indiana (NOW HIRING)

TRITON STONE

Warehouse Associate

Indianapolis, IN · On-site

$15.25 - $18.25/hr

Interact with customers while they are viewing material in the warehouse - customer service. * Ensure inventory area is accessible & safe for employees & customer traffic. * Perform other job related ...

Sysco

Warehouse Lead

Plainfield, IN

$21/hr

Customer Service - Respond promptly to requests for service and assistance as needed. Follow up as ... WMS (Warehouse Management System) experience preferred Physical Demands and Work Environment The ...

Sysco Corporation

Warehouse Lead

Plainfield, IN · On-site

$21/hr

Customer Service - Respond promptly to requests for service and assistance as needed. Follow up as ... WMS (Warehouse Management System) experience preferred Physical Demands and Work Environment The ...

Rhenus Group

Customer Service Representative

Plainfield, IN · On-site

$15.75 - $21.25/hr

Coordinate closely with warehouse operations to resolve service issues, investigate discrepancies, and ensure customer requirements are met. * Take ownership of customer concerns through resolution ...

Equnited

Customer Service Rep

Elkhart, IN · On-site

$15.50 - $21/hr

Customer Service Rep Customer Service Rep is the liaison between Customer and the company ... They provide support to our warehouse and third-party logistics operation. Requirements:

EQ United

Customer Service Rep

Elkhart, IN · On-site

$15.25 - $20.50/hr

Customer Service Rep is the liaison between Customer and the company. They provide support to our warehouse and third-party logistics operation. Requirements: * Warehousing background with knowledge ...

Labor Solutions, LLC

Be Seen First

Customer Service Representative

Indianapolis, IN · On-site

$20 - $23/hr

Work with Warehouse Management Systems (WMS) and inventory-related processes. * Resolve customer ... Strong customer service experience preferred. * Bilingual English/Spanish highly preferred.

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Warehouse Customer Service information

See Indiana salary details

$8

$16

$26

How much do warehouse customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for warehouse customer service in Indiana is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.32 per hour, depending on experience, location, and employer.

What is a warehouse customer service representative?

A Warehouse Customer Service representative acts as a liaison between customers and the warehouse operations team. They handle inquiries, process orders, address customer concerns, and ensure timely and accurate delivery of goods. Their role often includes tracking shipments, resolving issues related to inventory or shipping, and maintaining records of interactions. Effective communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a warehouse customer service representative?

To thrive as a Warehouse Customer Service representative, you need a solid understanding of logistics, inventory management, and order processing, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), basic Microsoft Office applications, and barcode scanning tools is typically required. Strong communication, problem-solving abilities, and attention to detail are crucial soft skills for addressing customer inquiries and resolving issues efficiently. These competencies ensure accurate order fulfillment, high customer satisfaction, and smooth warehouse operations.

How does a warehouse customer service representative typically interact with other departments in the warehouse environment?

Warehouse Customer Service representatives frequently collaborate with departments such as shipping, inventory control, and operations to resolve customer inquiries and ensure timely order fulfillment. They serve as a key point of contact between customers and the warehouse team, addressing order issues, tracking shipments, and coordinating special requests. Effective communication and teamwork are essential, as representatives often need to relay information quickly and accurately to prevent delays and maintain customer satisfaction.

What is the difference between Warehouse Customer Service vs Warehouse Associate?

AspectWarehouse Customer ServiceWarehouse Associate
Primary RoleHandling customer inquiries, order processing, and supportPicking, packing, and moving inventory within the warehouse
Required SkillsCustomer service, communication, basic computer skillsPhysical stamina, inventory management, forklift operation (if applicable)
Work EnvironmentFront-facing, customer interaction areasWarehouse floor, storage areas
Common CertificationsNone typically required, but customer service training helpfulForklift certification, OSHA safety training

While Warehouse Customer Service focuses on assisting customers and managing orders, Warehouse Associates handle physical tasks like inventory movement. Both roles are essential in warehouse operations but differ in daily responsibilities and skill requirements.

What are popular job titles related to Warehouse Customer Service jobs in Indiana?

For Warehouse Customer Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Warehouse Customer Service jobs in Indiana look for?

The top searched job categories for Warehouse Customer Service jobs in Indiana are:

Warehouse Customer Service jobs near you
Infographic showing various Warehouse Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $33,920 per year, or $16.3 per hour.

Warehouse Customer Service Supervisor

Greenfield, IN • On-site

Neovia Logistics Services
Trucking • 5 - 10K employees

6.3

Company rating: 6.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

People enjoy working here

Paid breaks

Uninterrupted breaks

Learn more about Neovia Logistics Servicesexternal

Full-time

Re-posted 3 days ago

Job description

JOB SUMMARY
Provide supervision to the Customer Service department team at one or more Neovia facilities.
JOB RESPONSIBILITIES
  • Ensures the company is updated with the sufficient knowledge on the transportation market and on the legislation of the sector
  • Assures the implementation and the development of improvement tools to supervise the Customer Service Department
  • Supervises the team based on smart goals that are aligned with the requirements of the department and expected level of service. Follows up on the progress based on the assigned metrics and reports on a regular basis and for special projects.
  • Has contact with the network of the client, local and internationally thru regular meetings, conferences and visits, being as well in contact with the Customer Service Department of the client
  • Coordination with other Neovia facilities in relation to the service provided to the same client to be aligned with business goals.
  • Supervises the training provided by Neovia to the dealers and clients
  • Supports the Supply Chain of the Client, helping to assure that metrics on speed and quality are achieved

QUALIFICATIONS
  • Bachelor's Degree with experience at least of 3 years in a similar position. Operational experience is required.
  • Good Communication and presentation skills
  • Team work and cooperation is a must
  • Proficiency in MS Office applications with Excel
  • Negotiation skills

PHYSICAL REQUIREMENTS
  • Work is primarily sedentary. Sits comfortably to do the work; however, there may be some walking, standing, bending, or lifting item weighing up to 15 pounds.

ADDITIONAL INFO
Internal/External Contacts:
  • Suppliers, Customers, internal employees, other Neovia facilities

#LI-DNI
Req ID: 21871
Zip Code: 46140
Facility: US-IN-Greenfield (455)

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