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Usps Customer Service Jobs in Indiana (NOW HIRING)

JCS Wildlife

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Customer Service Representative

Evansville, IN · On-site

$18 - $19/hr

Position Description Our Customer Service Representative is responsible for responding to customer ... Handle shipping claims with carriers (FedEx, UPS, and USPS) * Work with top customers to ensure ...

Marketing.com.

Seasonal Customer Service Associate

Peru, IN · On-site

$13.75 - $16/hr

JOB SUMMARY This position is temporary seasonal The Customer Service Associate acts as an associate ... Preferred Skills * Experience with Direct Mail and USPS requirements in commercial printing.

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Usps Customer Service information

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How much do usps customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for usps customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

How hard is it to get hired at the USPS?

Getting hired as a USPS customer service representative typically involves completing an online application, passing a written exam, and undergoing a background check. The hiring process can take several weeks, and candidates should demonstrate good communication skills and reliability. Competition varies based on location and job availability.

Can I work from home for the USPS?

USPS customer service positions typically require employees to work on-site at postal facilities or customer service centers. Remote work is generally not available for these roles, as they involve direct interaction with customers and handling of mail and packages. However, some administrative or support roles within USPS may offer limited remote work options depending on the position and department.

Which job at USPS pays the most?

The highest-paying job at USPS is typically the Postmaster General, who oversees the entire postal service and earns a salary often exceeding six figures. Among regular roles, senior management positions such as district managers or executive roles tend to have the highest salaries, often supplemented with benefits and bonuses.

What does a typical day look like for a USPS Customer Service representative?

A typical day for a USPS Customer Service representative involves assisting customers with mailing packages, processing shipments, selling postal products, and answering questions about services and delivery options. You may also resolve delivery issues, help track packages, handle complaints, and manage transactions via point-of-sale systems. The work environment is fast-paced and highly interactive, requiring constant communication with customers and coordination with other USPS staff. Over time, you can expect to develop comprehensive postal knowledge, improve problem-solving abilities, and potentially advance to supervisory or specialized customer service roles.

How much is the USPS paying per hour?

USPS customer service representatives typically earn around $15 to $20 per hour, depending on experience, location, and union agreements. Starting pay may be lower, with opportunities for raises and advancement based on performance and tenure.

What is a USPS Customer Service job?

A USPS Customer Service job involves assisting customers with mailing needs, tracking packages, resolving delivery issues, and answering inquiries about postal services. Representatives may work at post offices, call centers, or online support to ensure efficient and satisfactory customer experiences. Strong communication, problem-solving skills, and knowledge of USPS policies are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Usps Customer Service position, and why are they important?

To thrive as a USPS Customer Service representative, you need strong communication abilities, problem-solving skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with USPS point-of-sale systems, mail tracking tools, and shipping platforms is typically required. Patience, professionalism, and the ability to remain calm under pressure help individuals excel when assisting diverse customers. These skills ensure accurate service delivery, positive customer experiences, and efficient handling of postal inquiries and transactions.

What are popular job titles related to Usps Customer Service jobs in Indiana? For Usps Customer Service jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Usps Customer Service jobs in Indiana look for? The top searched job categories for Usps Customer Service jobs in Indiana are:
Usps Customer Service jobs near you
Customer Service Representative

Customer Service Representative

JCS Wildlife

Evansville, IN • On-site

$18 - $19/hr

Full-time

Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Position Description
Our Customer Service Representative is responsible for responding to customer needs and inquiries, data input, and accuracy of customer information in computer systems. Our hours are Monday-Friday, 8am-5pm.
Responsibilities
Customer Service

  • Handle inbound and outbound calls regarding: order entry, damage/shipping claims, product support, and general questions
  • Send/receive emails to customers to communicate order issues and pertinent information
  • Process phone orders as requested by customer
  • Process replacement orders and parts as needed.
  • Communicate with shipping and shop teams in order to complete customer requests/needs
  • Handle shipping claims with carriers (FedEx, UPS, and USPS)
  • Work with top customers to ensure continued good relationships
  • Monitor and respond to customer feedback/ratings
  • Work with both shipping and shop to support customer needs


Data Processing

  • Help with wholesale order entry
  • Help create new wholesale customer accounts and input required data and maintain such data.
  • Help review customer database maintenance
  • Process returns and refunds in appropriate marketplace


Personal Skills

  • Positive attitude and willingness to learn
  • Team player willing to help in any area that needs support
  • Excellent telephone and people skills displaying a friendly and professional customer service attitude
  • Ability to multi-task and prioritize workload
  • Organized and detail-oriented
  • Must be PC literate with working knowledge of MS Office, including Word and Excel