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Customer Service Contractor Jobs in Indiana (NOW HIRING)

USIC

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Route damage locate tickets to USIC staff, customers and contractors; make changes as necessary * Work with USIC field staff, as well as on-call contractors to reschedule service tickets, document in ...

USIC

Customer Service Representative

Indianapolis, IN · Hybrid

$15.25 - $20.75/hr

Work with USIC field staff, as well as on-call contractors to reschedule service tickets, document ... Excellent customer service skills * Must be detail oriented and able to multi-task * Excellent oral ...

USIC

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Route damage locate tickets to USIC staff, customers and contractors; make changes as necessary * Work with USIC field staff, as well as on-call contractors to reschedule service tickets, document in ...

Liveops

Remote Customer Service Agent

Lafayette, IN · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

South Bend, IN · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Muncie, IN · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Gary, IN · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Hammond, IN · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Fort Wayne, IN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Evansville, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Fishers, IN · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Carmel, IN · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Indianapolis, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Bloomington, IN · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Kokomo, IN · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

West Lafayette, IN · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Valparaiso, IN · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Terre Haute, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Greenwood, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Noblesville, IN · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsCustomer Service Contractor JobsCustomer Service Contractor Jobs in Indiana

Customer Service Contractor information

See Indiana salary details

$9

$17

$25

How much do customer service contractor jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for customer service contractor in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a customer service contractor?

A customer service contractor is a temporary or freelance worker who provides support to customers, often remotely, on a contractual basis. They handle inquiries, resolve issues, and may use tools like live chat or helpdesk software, typically working flexible hours without long-term employment commitments.

How can I make 2000 a week working from home?

A customer service contractor can potentially earn $2,000 a week by handling high-volume or specialized support roles, often requiring excellent communication skills, experience, and the ability to work flexible hours. Increasing earnings may involve taking on multiple clients, working overtime, or specializing in niche industries that pay higher rates for customer support services.

What does a typical workday look like for a Customer Service Contractor?

As a Customer Service Contractor, your daily tasks generally include responding to customer inquiries via phone, email, or chat, troubleshooting issues, and documenting interactions in a company’s CRM system. You’ll often work independently or as part of a remote team, managing your own schedule while meeting performance metrics like response time and customer satisfaction. Collaboration with internal teams, such as technical support or sales, may be required to resolve complex cases. This dynamic environment can be both rewarding and challenging, but it offers valuable experience in communication and problem-solving that can advance your customer service career.

What is the highest paid customer service job?

The highest paid customer service roles are often in managerial or specialized positions such as Customer Service Directors or Customer Experience Managers, with salaries reaching six figures in large organizations. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.

What is a Customer Service Contractor job?

A Customer Service Contractor is an independent professional who provides customer support services on a contract basis. Duties typically include handling inquiries, resolving issues, processing orders, and ensuring customer satisfaction. Unlike full-time employees, they work as freelancers or through third-party agencies, often with flexible hours. This role may be remote or on-site, depending on the company’s needs. Contractors are responsible for managing their own taxes and benefits.

How to make $1000 a week remote?

A customer service contractor can earn $1000 a week remotely by working multiple shifts, handling high-volume or specialized support roles, and maintaining strong communication and problem-solving skills. Increasing hourly rates through experience, certifications, or working for companies that pay premium rates can also help reach this income level.

What are the key skills and qualifications needed to thrive in the Customer Service Contractor position, and why are they important?

To thrive as a Customer Service Contractor, you need strong communication, problem-solving skills, and prior experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and common communication tools like email and live chat is typically required. Outstanding contractors demonstrate patience, adaptability, and a customer-focused mindset to handle diverse inquiries and challenges. These abilities ensure contractors can effectively resolve issues, provide positive experiences, and represent the company professionally across various situations.

What are popular job titles related to Customer Service Contractor jobs in Indiana? For Customer Service Contractor jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Service Contractor jobs in Indiana look for? The top searched job categories for Customer Service Contractor jobs in Indiana are:
Customer Service Contractor jobs near you
Infographic showing various Customer Service Contractor job openings in Indiana as of June 2026, with employment types broken down into 65% Full Time, 15% Part Time, and 20% Contract. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.
Customer Service Representative

Customer Service Representative

USIC

Indianapolis, IN • On-site

$15.25 - $20.75/hr

Full-time

Posted 28 days ago

USIC rating

6.5

Company rating: 6.5 out of 10

Based on 261 frontline employees who took The Breakroom Quiz

283rd of 430 rated business services

Job description

Job Description:

Location: Indianapolis, IN.

This is a hybrid position with 1 day work from home.

Shifts: Monday - Friday: 10am ,11am, or Noon EST start time. Wednesday - Sunday 1pm Start Time

*8-hour shift and a 30-minute lunch break.

Compensation: $18

Company Overview

Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout North America. Our Mission: to deliver quality, efficient, safe, and innovative solutions to protect our partners' infrastructure and critical assets. Our Culture is known as Living the SAFE-LIFE: Protecting Infrastructure, Protecting Our Communities, Protecting Ourselves.

Summary

The overall purpose of this job is to provide excellent customer service by answering calls and routing damage locate tickets to USIC staff, customers, and contractors.

Responsibilities

  • Answer inbound calls regarding locate requests, rescheduling, community standards, damages, etc.

  • Perform data entry and other administrative functions

  • Receive calls and e-mails with damage ticket information from One Call center, customer or contractor, and complete timely communication of the tickets to the appropriate USIC staff

  • Route damage locate tickets to USIC staff, customers and contractors; make changes as necessary

  • Work with USIC field staff, as well as on-call contractors to reschedule service tickets, document in the USIC Ticket Pro system

  • Call and e-mail USIC field tech/contractors to reschedule ticket completion date, document and follow up with the technician in the field

  • Assist with projects and other administrative tasks as needed based on business needs

Requirements

  • Ability to utilize computers and other office equipment

  • Must be proficient in Microsoft Office, Excel and Outlook

  • Excellent customer service skills

  • Must be detail oriented and able to multi-task

  • Excellent oral and written communication skills

  • Excellent organizational skills

  • Ability to work in a multi-line phone system environment

  • High school education or equivalent; some college preferred

  • Data entry experience preferred

  • Reliable transportation required

We are an Equal Opportunity Employer. Veterans are encouraged to apply.

What USIC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

USIC logo

About USIC

Sourced by ZipRecruiter

USIC is a leading provider of underground utility damage prevention services, performing over 70 million locates each year. With a strong reputation for reliability, USIC offers a comprehensive range of utility services across the United States and Canada. The company's mission is to deliver innovative and efficient solutions that prioritize safety and protect critical assets and infrastructure for its partners.

Industry

Internet and it

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

2008

Social media

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