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Virtual Csr Jobs in Indiana (NOW HIRING)

dbi

Customer Service Representative

Evansville, IN

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Customer Service Representative

Fort Wayne, IN · On-site

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

US630

Customer Service Representative

Franklin, IN

$17 - $23/hr

Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're looking for ...

Zeta Group Inc

Customer Service Rep

Merrillville, IN · On-site

$15.75 - $21.50/hr

Customer Service Representative Company Overview Zeta Group Inc. is excited to announce an opening for a Customer Service Representative. This full-time position is an excellent opportunity for ...

Belcan

Customer Service Representative

Lafayette, IN · On-site

$24/hr

Associate Customer Service Rep I Location: Lafayette, IN 47903 Duration: 12 Months Contract (Temp to Perm) Pay Rate : $24/hr. Shift Time: 1st shift, 06:30 AM - 03:00 PM Job Details: * Level I: 0-3 ...

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Virtual Csr information

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How much do virtual csr jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for virtual csr in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Indiana?

The most popular types of Csr jobs in Indiana are:

What are popular job titles related to Virtual Csr jobs in Indiana?

For Virtual Csr jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Virtual Csr jobs in Indiana look for?

The top searched job categories for Virtual Csr jobs in Indiana are:

What cities in Indiana are hiring for Virtual Csr jobs?

Cities in Indiana with the most Virtual Csr job openings:

Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Indiana as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 32% Physical, 4% Hybrid, and 64% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Representative / CSR

Summers Plumbing Heating & Cooling

Greenfield, IN

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Key responsibilities

  • Answer incoming client phone calls promptly and make outbound calls as needed.

  • Provide customer service by ensuring clients are satisfied and well-informed.

  • Complete various tasks as assigned to support smooth daily operations.

Summers Plumbing Heating & Cooling rating

7.2

Company rating: 7.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

151st of 283 rated repair and maintenance companies

Job description

Summers Plumbing Heating & Cooling out of Greenfield, IN is recruiting a full-time experienced Customer Service Representative / CSR who can easily provide an out-of-this-world customer service experience in a fast-paced environment. Do you have exceptional communication skills? Can you do whatever it takes to make our customers happy? If yes, keep reading!

This position must be available to work shifts from 7 am - 5 pm. Pay for the position starts at $17/hour and up depending on experience. You will enjoy stellar benefits that include health insurance, vision, dental, life insurance, and a company-matched 401(k) plan! We also have fun trips, monthly company-sponsored activities, and a great team atmosphere! If this is the opportunity for you, apply now!


ABOUT SUMMERS OF GREENFIELD

Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!

Our team members are a vital part of a growing company, and they have true leaders
who appreciate their team members, which allows our company to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!


A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE / CSR

You arrive each day ready to ensure that our clients are heard and receive the best customer service possible, as a Customer Service Representative / CSR. You love that you spend most of your day in an office environment on the phone or computer. The first duty you have is to answer incoming client phone calls by the third ring and as well as make outbound calls. Besides providing customer service, you complete various other tasks as assigned. At the end of the day, you feel good about ensuring that our clients are satisfied, all parties are well-informed, and everything runs smoothly!


QUALIFICATIONS

  • Basic computer skills
  • Familiarity with Microsoft Office Excel and Word (a plus!)
  • Strong verbal communication skills

Are you a talented multitasker who can sound professional yet helpful on the phone? Are you detail-oriented, outgoing, organized, and friendly? Are you a self-motivated and adaptable individual who can work independently? If so, you're the Customer Service Representative / CSR that we've been searching for!


ARE YOU READY TO JOIN OUR TEAM?

Are you a team player who is looking for a solid team to join? If yes, complete our initial 3-minute, mobile-friendly application so that we can review your information. We can't wait to meet you!


Location: 46140

What Summers Plumbing Heating & Cooling employees say

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