ZipRecruiter

Log In

1

Csr Manager Jobs in Indiana (NOW HIRING)

Nucor

Customer Service Representative

Saint Joe, IN · On-site

$14.75 - $20.25/hr

Basic Job Functions The Customer Service Representative (aka Inside Sales Representative) manages and services a broad customer base while developing relationships built on trust and respect. You ...

Nucor

Customer Service Representative

Saint Joe, IN

$14.75 - $20.25/hr

Basic Job Functions The Customer Service Representative (aka Inside Sales Representative) manages and services a broad customer base while developing relationships built on trust and respect. You ...

US630

Customer Service Representative

Franklin, IN

$17 - $23/hr

Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work ... We pride ourselves on our training programs in management, sales, operations, print, signs, design ...

New

next page

Showing results 1-20

All JobsCsr JobsCsr Manager JobsCsr Manager Jobs in Indiana

Csr Manager information

See Indiana salary details

$23.3K

$55.2K

$96.1K

How much do csr manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for csr manager in Indiana is $55,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,600.00 per year, depending on experience, location, and employer.

What is a CSR manager?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What are the key skills and qualifications needed to thrive as a CSR manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

How does a CSR manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.

How much do customer service representative managers make in the US?

Customer Service Manager salaries in the US typically range from $50,000 to $85,000 annually, with the median around $65,000. Factors such as experience, industry, and location can influence compensation, and managers often oversee teams, handle escalations, and utilize customer service software.

Is CSR a good career choice?

A CSR Manager role involves overseeing customer service strategies and ensuring customer satisfaction, often requiring strong communication, leadership, and problem-solving skills. It can be a rewarding career with opportunities for advancement in various industries, but job satisfaction depends on individual interests and organizational environment.

What are the most commonly searched types of Csr jobs in Indiana?

The most popular types of Csr jobs in Indiana are:

What cities in Indiana are hiring for Csr Manager jobs?

Cities in Indiana with the most Csr Manager job openings:

Csr Manager jobs near you
Infographic showing various Csr Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $55,189 per year, or $26.5 per hour.

Client Services Supervisor

Hammond, IN • On-site

Integrity Trade Services
See more jobs at Integrity Trade Servicesexternal

$45K - $52K/yr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Client Services Supervisor - $45k-$52k/annually DOE!


This position is a direct hire opportunity!


Integrity Trade Services is hiring a Client Services Supervisor for our manufacturing client to start immediately at $45k-$52k/annually DOE! Receive comprehensive benefits through our client upon hire!


Responsibilities:

The Client Services Supervisor is responsible for overseeing and coordinating warehouse office staff, resources, and daily operations to support customers’ storage, blending, shipping, and receiving requirements. This role serves as the primary liaison for cultivating and sustaining strong customer relationships.


Daily responsibilities encompass customer service, scheduling, inventory management, review of ISO documentation, support with customer complaints and corrective action requests, and other assigned administrative tasks. The ideal candidate will demonstrate strong proficiency with computer systems—especially Microsoft Office (Excel, Word, Outlook), SAP, and general office administration—along with excellent verbal and written communication skills and a professional demeanor. Accuracy and efficiency in handling all related paperwork are essential.

  • Adhere to all company operating and safety protocols.
  • Report administrative activities and concerns to the Director of Warehousing and CSR Manager.
  • Perform all functions of a Customer Service Representative (CSR) as needed.
  • Communicate professionally and effectively with customers in person, by phone, or via email.
  • Interact professionally with all staff, carriers, drivers, vendors, and contractors.
  • Supervise CSR duties and performance.
  • Ensure CSRs are cross-trained on all customer accounts for backup coverage.
  • Manage and work across all customer accounts as necessary.
  • Provide coverage during CSR absences.
  • Ensure office personnel comply with all company policies and procedures; verify that each customer’s shipping, receiving, quality, and documentation requirements are met.
  • Coordinate daily shipping and receiving activities with Warehouse Operations.
  • Verify that CSRs maintain up-to-date inventory records and accurate data entry for both customers and company.
  • Ensure all ISO documents and related paperwork are completed accurately prior to filing.
  • Confirm that all billable customer services are captured, charged correctly, and forwarded to accounting.
  • Participate in CSR performance appraisals.
  • Interview and select candidates for CSR roles.
  • Escalate significant personnel or customer issues to the CSR Manager.
  • Engage in safety and operational training programs.
  • Document and support resolution of customer complaints and corrective action requests.
  • Prepare corrective and preventive action reports.
  • Promote and uphold good housekeeping standards.
  • Ensure compliance with Food Grade Product Safety protocols.


Location: North Hammond, IN


Schedule/Shift Details: Monday-Friday, 9AM-5:30PM

  • Overtime as needed.


Qualifications:

  • Proficiency with Microsoft Office (Word, Excel, Outlook).
  • Typing speed of at least 45 words per minute.
  • Strong communication skills.
  • Competence in general math and calculator use.
  • Hazardous Communication General Awareness.
  • HAZMAT Training & General Awareness.
  • DOT General Awareness.
  • Quality training (including understanding of Quality Policy and application to subordinate duties).
  • Product Quality Awareness.
  • Food Grade Product Safety Awareness.
  • Evacuation General Awareness.
  • Corporate Quality Policy General Awareness.
  • On-the-Job Training completion.


Preferred Qualifications

  • Associate degree from a two-year college or technical school; OR
  • One to two years of related experience and/or training; OR
  • An equivalent combination of education and experience.
  • Strong computer skills are required.


Benefits:

  • Medical
  • Dental
  • Vision
  • PTO
  • 401k

Apply