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Csr Manager Jobs in Indiana (NOW HIRING)

Nucor

Customer Service Representative

Saint Joe, IN · On-site

$14.75 - $20.25/hr

Basic Job Functions The Customer Service Representative (aka Inside Sales Representative) manages and services a broad customer base while developing relationships built on trust and respect. You ...

Nucor

Customer Service Representative

Saint Joe, IN · On-site

$14.75 - $20.25/hr

Basic Job Functions The Customer Service Representative (aka Inside Sales Representative) manages and services a broad customer base while developing relationships built on trust and respect. You ...

Nucor Corporation

Customer Service Representative

Saint Joe, IN · On-site

$14.75 - $20.25/hr

Basic Job Functions The Customer Service Representative (aka Inside Sales Representative) manages and services a broad customer base while developing relationships built on trust and respect. You ...

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All JobsCsr JobsCsr Manager JobsCsr Manager Jobs in Indiana

Csr Manager information

See Indiana salary details

$23.3K

$55.2K

$96.1K

How much do csr manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for csr manager in Indiana is $55,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,600.00 per year, depending on experience, location, and employer.

How much do customer service representative managers make in the US?

Customer Service Manager salaries in the US typically range from $50,000 to $85,000 annually, with the median around $65,000. Factors such as experience, industry, and location can influence compensation, and managers often oversee teams, handle escalations, and utilize customer service software.

What are the key skills and qualifications needed to thrive as a CSR manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

What is a CSR manager?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What do customer service representative managers do?

Customer Service Representative Managers oversee and coordinate customer service teams to ensure high-quality support and customer satisfaction. They handle staff training, performance monitoring, and process improvements, often using customer management software. Strong leadership, communication skills, and knowledge of company policies are essential for this role.

Is CSR a good career choice?

A CSR Manager role involves overseeing customer service strategies and ensuring customer satisfaction, often requiring strong communication, leadership, and problem-solving skills. It can be a rewarding career with opportunities for advancement in various industries, but job satisfaction depends on individual interests and organizational environment.

How does a CSR manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.
What are the most commonly searched types of Csr jobs in Indiana? The most popular types of Csr jobs in Indiana are:
What cities in Indiana are hiring for Csr Manager jobs? Cities in Indiana with the most Csr Manager job openings:
Csr Manager jobs near you
Infographic showing various Csr Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $55,189 per year, or $26.5 per hour.

Customer Service CSI Representative/ Manager

Kia of Carmel

Indianapolis, IN • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

The Ed Napleton Automotive Group is looking for our next Customer Service/CSI Representative. This is an exciting opportunity in a growing, fast-paced industry.

Located at Napleton KIA of Carmel the Customer Service/CSI Representative is responsible for assisting the service department to obtain guest feedback on manufacturer surveys and to follow up to help address and resolve opportunities and grow top tier results and service experiences.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!  

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. 

What We Offer:

  • Potential pay ranges of $50,000-$60,000 per year
  • Family Owned and Operated – 90+ years in business! 
  • Medical, Dental, Vision Insurance, 401k 
  • Paid Vacation and Sick Time 
  • Paid Training 
  • Discounts on products, services, and vehicles 
  • Fantastic Growth Opportunities 

Job Responsibilities:

  • Download and create reports from manufacturer surveys
  • Reviews Survey feedback with Manager
  • Follow up with guest on uncomplete surveys to build survey response
  • Follow up with guest in partnership with Service Manager to address and resolve any concerns

Job Requirements:

  • High school diploma or equivalent
  • 2+ years of Automotive Dealership experience
  • CDK experience preferred
  • Excellent oral communication skills.
  • Ability to communicate customers' interests needs and requests to management and sales personnel.
  • Willingness to undergo a background check in accordance with local law/regulations 
  • 18+ years of age or older to comply with the company driving policy 


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws 

Apply