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How much do entry level csr jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level csr in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level Customer Service Representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

Is CSR an entry level job?

Customer Service Representative (CSR) positions are typically entry-level roles that require minimal prior experience. They often involve communication skills, basic computer knowledge, and a high school diploma or equivalent, making them accessible to recent graduates or those new to the workforce.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Indiana? The most popular types of Csr jobs in Indiana are:
What are popular job titles related to Entry Level Csr jobs in Indiana? For Entry Level Csr jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level Csr jobs in Indiana look for? The top searched job categories for Entry Level Csr jobs in Indiana are:
What cities in Indiana are hiring for Entry Level Csr jobs? Cities in Indiana with the most Entry Level Csr job openings:
Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Indiana as of May 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 3% Full Time, 81% Part Time, 2% Temporary, and 12% Contract. Highlights an 20% Physical, 60% Hybrid, and 20% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Entry Level Customer Service Representative

Monumental Management Solutions

Sullivan, IN

$14.75 - $20/hr

Full-time

Posted 25 days ago

Job description

Company Description

THIS POSITION IS LOCATED IN THE TERRE HAUTE AREA


Monumental West is a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. Our main goal is to provide superb client acquisition services for our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us to do it for them. Our clients provide us with their different promotions and services and we are responsible for representing them in some of the world's largest chain retailers. 

Job Description

Candidates located in Terre Haute, IN area with a strong Customer Service background are wanted for Customer Service and Sales Positions!


Monumental Management Solutions is hiring for full time Entry Level Management Trainees for Customer Service.


Our sales and marketing firm is the leader in the marketing industry and in tailoring customer service & sales to their needs. Our clients want us to deliver a face to face customer service experience. We do this by taking care of the existing customer base and providing personal care with new customers.


By representing one of the largest telecommunications company in the world, it is a priority for our team to provide the best customer service, professionalism, and to build land and maintain quality customer relationship. This entry level sales and marketing job is full-time.


**We do not condone Door-to-Door, B2B, or Telemarketing Sales!**


Monumental Management Solutions offers promotions into management based on performance, not seniority. This position offers a compensation structure where pay is based upon individual performance, with a GUARANTEED hourly base pay.

Qualifications

Qualified candidates must possess excellent interpersonal communication skills and a high level of professionalism & integrity. Public speaking skills for presenting to groups are a plus.


Ideal entry level sales and marketing candidates have an uncommon combination of attributes. They are self-motivated, entrepreneurial individuals who are ready to leave behind the constraints of the traditional corporate job model and build a secure future of their own.



  • Bachelor's degree in business related discipline or equivalent education/experience

                             -OR-

  • 1 to 2 years of Customer Service / Sales
  • Competitive mindset, look for a challenge
  • Ability to relate to a diverse sales team
  • Desire to grow and learn multiple business disciplines, from customer interaction to budgeting / financials, in order to develop into a well-rounded leader
  • Desire to grow into a management role



For additional questions regarding requirements for this entry level Customer Service, Sales & marketing position, please call (812) 264-9737

Additional Information

All your information will be kept confidential according to EEO guidelines.

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