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Entry Level Managed Print Services Mps Jobs in Indiana

Office Depot

Retail Print Manager

Highland, IN · On-site

  • Retirement

Your enthusiasm and expertise in print services will help us create and nurture a vibrant sales ... The Print Manager will be responsible for overseeing all aspects of the print production process ...

Slingshot LLC

Inkhouse Screen Printer

Gas City, IN

$17/hr

General Manager - Print Services Location: Slingshot Inkhouse, Gas City, Indiana Commitment Level: Full-Time, Hourly About Us The Inkhouse is the apparel decorating division of Slingshot. We provide ...

ARC Document Solutions

Print Service Technician

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Printer Service Technician SUMMARY We are looking for a Printer Service Technician to join our team ... Record service calls including materials and resolutions in the Fleet Manager system. * Travel to ...

ARC Document Solutions

Print Service Technician

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Printer Service Technician SUMMARY We are looking for a Printer Service Technician to join our team ... Record service calls including materials and resolutions in the Fleet Manager system. * Travel to ...

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All JobsManaged Print Services Mps JobsEntry Level Managed Print Services Mps JobsEntry Level Managed Print Services Mps Jobs in Indiana

Entry Level Managed Print Services Mps information

What is the difference between Entry Level Managed Print Services Mps vs Help Desk Technician?

AspectEntry Level Managed Print Services MpsHelp Desk Technician
Required CredentialsBasic IT certifications (e.g., CompTIA A+)IT certifications (e.g., CompTIA A+, Network+)
Work EnvironmentOffice settings, technical support for printing and document managementHelp desk, remote or on-site technical support for various IT issues
Industry UsagePrinting, document management, office technologyIT support, customer service, technical troubleshooting

Entry Level Managed Print Services Mps roles focus on managing office printing solutions, while Help Desk Technicians handle broader IT support. Both require foundational IT skills but differ in daily tasks and industry focus.

What are the most commonly searched types of Managed Print Services Mps jobs in Indiana? The most popular types of Managed Print Services Mps jobs in Indiana are:
What are popular job titles related to Entry Level Managed Print Services Mps jobs in Indiana? For Entry Level Managed Print Services Mps jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level Managed Print Services Mps jobs in Indiana look for? The top searched job categories for Entry Level Managed Print Services Mps jobs in Indiana are:
What cities in Indiana are hiring for Entry Level Managed Print Services Mps jobs? Cities in Indiana with the most Entry Level Managed Print Services Mps job openings:
Entry Level Managed Print Services Mps jobs near you

Customer Relationship Manager

DEX Imaging

Indianapolis, IN • On-site

Full-time

Posted 5 days ago

DEX Imaging rating

4.9

Company rating: 4.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

623rd of 732 rated retailers

Job description

 DEX JOB DESCRIPTION 
Job Title
Customer Relationship Manager
Job grade
 
Job Department
Sales
Job Sub - Department
Sales
Job Code
CRM
Effective Date
03/01/2025
 
 
JOB SUMMARY
 
The Customer Relationship Manager (CRM)  proactively supports and strengthens customer relationships , ensuring satisfaction, retention, and growth. This role involves strategically increasing revenue and profitability through effective engagement with existing clients, conducting quarterly reviews, optimizing aftermarket profitability, facilitating contract renewals, and independently promoting DEX services, including Managed Print Services and software solutions. The CSM fosters continuous engagement, offering strategic guidance to enhance measurable client outcomes.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
 
Client Relationship Management:
·        Build and maintain strong, long-term client relationships through proactive communication and personalized service.
 
Account Growth & Revenue Optimization:
·        Independently deliver client presentations and discussions to promote DEX services, including Managed Print Services (MPS) and software solutions.
·        Identify and pursue opportunities to expand services through upselling and cross-selling within existing client accounts.
 
Contract Renewal & Retention
·        Lead renewal discussions, negotiating favorable terms and identifying early renewal opportunities.
·        Maintain accurate CRM documentation of client interactions and contract details.
 
Strategic Account Oversight & Reporting:
·        Monitor client accounts proactively, identifying potential risks and implementing mitigation strategies.
·        Develop and deliver insightful, data-driven Business Reviews.
·        Regularly provide internal stakeholders with updates on account performance, upcoming opportunities, and renewal status.
 
Collaboration & Process Improvement
·        Partner with internal teams to deliver tailored solutions aligned with client goals.
·        Contribute to process enhancements and participate in professional development initiatives.
 
MANAGEMENT AND SUPERVISORY RESPONSIBILITY
 
·        Typically reports to Management Direct Supervisor job title(s) Typically include: Team Lead – Customer Relationship Manager
·         
JOB QUALIFICATIONS/SKILL REQUIREMENTS
 
·        Ability to establish and maintain effective working relationships with employees, businesses, and the community.
·        Ability to communicate clearly and concisely both in oral and written form.
·        Ability to perform duties with awareness and in accordance with the organization's policies and applicable laws.
·        To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Order processing systems and Contact Management systems.
·        Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
·        Completes additional tasks and assignments as requested by Leadership.
EDUCATION AND EXPERIENCE REQUIREMENTS
 
 
·         Bachelor's degree (B. A.) from four-year college or university is preferred.
·        One to two years Sales related experience and/or training; or equivalent combination of education and experience
WORKING CONDITIONS
 
·        Regular business hours. Some additional hours may be required.
·        Travel requirements: Domestic: Up to 20%
·        Climate controlled office environment during normal business hours.
PHYSICAL REQUIREMENTS
 
Sitting
Up to 7 hour(s) a day
Lifting
Up to .5 hour(s) a day, up to 50lbs max. ^
Walking
Up to 2 hour(s) a day
Pushing/ Pulling
Up to .5 hour(s) a day, up to 50lbs max. ^
Standing
Up to 4 hour(s) a day
Climbing
Up to .5 hour(s) a day
Bending/ Squatting/Stooping
Up to 1 hour(s) a day
Stairs
Up to .5 hour(s) a day
Reaching
Up to 2 hour(s) a day
Ladder
Will not apply generally
Balancing
Will not apply generally
Step stool
Will not apply generally
Twisting
Up to 1 hour(s) a day
Excessive heat exposure
Will not apply generally
Crawling
Will not apply generally
Excessive cold exposure

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