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Virtual Csr Jobs in Indiana (NOW HIRING)

Customer Service Representative

Fort Wayne, IN · On-site

$14.75 - $20/hr

Customer Service Representative As a Customer Service Representative (CSR) at Martin, you will play a vital role in delivering exceptional service to our customers. Your main responsibility will be ...

Paid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

Customer Service Representative

Fort Wayne, IN · On-site

$15.75 - $21.50/hr

Customer Service Representative ID: 1164 Location: Fort Wayne, IN Department: VSI Sales More about this job > Description Founded in 1925 and a leader in the production of Stainless Steels, Nickel ...

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Job Title Customer Service Representative Summary The primary responsibility of this position is to ... Camera-on participation isrequiredduring meetings and trainings, as weoperatein a fully virtual ...

Customer Service Representative

Lafayette, IN · On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment?

Showing results 41-60

Virtual Csr information

See Indiana salary details

$9

$17

$25

How much do virtual csr jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for virtual csr in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Indiana?

The most popular types of Csr jobs in Indiana are:

What cities in Indiana are hiring for Virtual Csr jobs?

Cities in Indiana with the most Virtual Csr job openings:

Infographic showing various Virtual Csr job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Representative

Security Finance

Fort Wayne, IN • On-site

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Security Finance rating

7.3

Company rating: 7.3 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

124th of 150 rated financial services


Job description

Description
Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way?
Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person.
If you are ready to make a difference, join an enthusiastic team and start a lifelong career, "Come Begin Your Story" as a Customer Service Representative!
Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. We have branches in 12 different states.
You'll know you are a successful Customer Service Representative when you:
  • Provide outstanding customer service and problem resolution
  • Perform collection activities on delinquent accounts
  • Assist with insurance verifications
  • Perform Welcome Calls
  • Act as back up to our Administrative Assistant to receive loan payments and fund loans
  • Perform Skip Tracking and other locate activities

You could be a great addition as Customer Service Representative if you have:
  • Previous customer service and/or collections experience
  • A valid state driver's license, with an acceptable driver's record
  • Access to a reliable automobile for work use

Keep in mind that we provide:
  • An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
  • Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your Company set goals!
  • Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more.
  • Growth Potential- We believe in fostering our employees' talents and providing a pathway for their individual career story.
  • TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities.

Come Begin Your Story! Apply Today!

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