Job Title: Customer Services Representative
Duration: 6+ Months (Possible Extension)
Location: Indianapolis, IN
Working Model: Onsite
Pay Rate Range: $22-$23.95/Hr on W2
Responsibilities include:
Prior experience in a fast-paced call center environment
Customer service related experience.
Enjoys Learning about a variety of Revenue tax procedures, including tax filing and payment requirements.
Provide best-in-class customer service by phone and in written correspondence in a fast-paced call-center environment.
Apply knowledge acquired in training and utilize resources to analyze and problem-solve.
Respond to a variety of tax inquiries.
Access data utilizing basic computer skills.
Communicate professionally using correct grammar, spelling and punctuation both verbally and in written formats.
Comply with all ethical and confidentiality requirements.
Work Schedule: 7.5 hour day, 37.5 hour week, Monday through Friday, from 8am to 4:30pm, 1 hour lunch