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Customer Services Representative Jobs in Indiana

SIHO Insurance Services, Inc.

Be Seen First

Member Services Representative

Columbus, IN · On-site

Member Services Representative Reports To: Manager, Member Services Locations: Columbus, IN SIHO ... Comply with regulatory requirements while addressing customer needs which may include complex ...

SIHO Insurance Services, Inc.

Be Seen First

Member Services Representative

Columbus, IN · On-site

Member Services Representative Reports To: Manager, Member Services Locations: Columbus, IN SIHO ... Comply with regulatory requirements while addressing customer needs which may include complex ...

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All JobsCustomer Services Representative JobsCustomer Services Representative Jobs in Indiana

Customer Services Representative information

See Indiana salary details

$9

$17

$25

How much do customer services representative jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for customer services representative in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are the top 3 skills for customer services representative?

Customer service representatives need strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, and patience to handle difficult situations calmly. Additionally, familiarity with customer management software and a good understanding of company products or services enhance performance in this role.

What does a customer services representative do?

A customer services representative assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need good interpersonal and problem-solving skills to ensure customer satisfaction.

What are some common challenges customer services representatives face, and how can they effectively handle them?

Customer Services Representatives often encounter challenges such as managing difficult customers, handling high call volumes, and navigating multiple support systems. To handle these effectively, it's important to stay calm, actively listen, and use established protocols to resolve issues efficiently. Building strong product knowledge and collaborating with team members can also help streamline problem-solving and ensure customers receive accurate information. Creating positive interactions, even during challenging situations, is key to success in this role.

What are the key skills and qualifications needed to thrive as a customer services representative?

To thrive as a Customer Services Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes basic data entry or ticketing platforms is important. Patience, active listening, and a positive attitude are critical soft skills that help build rapport with customers and handle challenging situations. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the efficient resolution of inquiries or issues.
What are popular job titles related to Customer Services Representative jobs in Indiana? For Customer Services Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Services Representative jobs in Indiana look for? The top searched job categories for Customer Services Representative jobs in Indiana are:
What cities in Indiana are hiring for Customer Services Representative jobs? Cities in Indiana with the most Customer Services Representative job openings:
What are popular job titles related to Customer Services Representative jobs in IN? For Customer Services Representative jobs in IN, the most frequently searched job titles are:
Customer Services Representative jobs near you
Infographic showing various Customer Services Representative job openings in Indiana as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Services Representative

Indotronix International Corporation

Indianapolis, IN • On-site

$22 - $23/hr

Contractor

Posted 18 days ago

Job description

Job Title: Customer Services Representative
Duration: 6+ Months (Possible Extension)
Location: Indianapolis, IN
Working Model: Onsite
Pay Rate Range: $22-$23.95/Hr on W2
 
Responsibilities include:
  • Prior experience in a fast-paced call center environment
  • Customer service related experience.
  • Enjoys Learning about a variety of Revenue tax procedures, including tax filing and payment requirements.
  • Provide best-in-class customer service by phone and in written correspondence in a fast-paced call-center environment.
  • Apply knowledge acquired in training and utilize resources to analyze and problem-solve.
  • Respond to a variety of tax inquiries.
  •  Access data utilizing basic computer skills.
  • Communicate professionally using correct grammar, spelling and punctuation both verbally and in written formats.
  • Comply with all ethical and confidentiality requirements.
  • Work Schedule: 7.5 hour day, 37.5 hour week, Monday through Friday, from 8am to 4:30pm, 1 hour lunch
Indotronix logo

About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

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