Job Title: Customer Services Representative
Duration: 6+ Months (Possible Extension)
Location: Indianapolis, IN
Working Model: Onsite
Pay Rate Range: $22-$23.95/Hr on W2
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Responsibilities include:
Prior experience in a fast-paced call center environment
Customer service related experience.
Enjoys Learning about a variety of Revenue tax procedures, including tax filing and payment requirements.
Provide best-in-class customer service by phone and in written correspondence in a fast-paced call-center environment.
Apply knowledge acquired in training and utilize resources to analyze and problem-solve.
Respond to a variety of tax inquiries.
ย Access data utilizing basic computer skills.
Communicate professionally using correct grammar, spelling and punctuation both verbally and in written formats.
Comply with all ethical and confidentiality requirements.
Work Schedule: 7.5 hour day, 37.5 hour week, Monday through Friday, from 8am to 4:30pm, 1 hour lunch