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Online Customer Service Rep Jobs in Indiana (NOW HIRING)

Kirby Risk

Customer Service Representative

Lafayette, IN · On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused ... Apply today. How to apply: To be considered for this position, please apply online: . Email ...

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dbi

Customer Service Representative

Fort Wayne, IN

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

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Online Customer Service Rep information

What does an Online Customer Service Representative do?

An Online Customer Service Representative assists customers through digital channels such as email, live chat, and social media. Their main duties include answering customer inquiries, resolving issues, processing orders, and providing product or service information. They act as the bridge between the company and its customers, ensuring a positive experience and maintaining customer satisfaction. This role requires excellent communication skills, patience, and the ability to handle multiple tasks simultaneously.

How to make 25 dollars an hour online?

Online customer service representatives can earn around $25 an hour by providing support through chat, email, or phone, especially with experience and strong communication skills. Many companies offer remote customer service roles that pay competitive wages, often requiring familiarity with customer management tools and a reliable internet connection.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance incentives.

What are some common challenges faced by Online Customer Service Reps and how are they typically addressed?

Online Customer Service Reps often encounter challenges such as handling high volumes of inquiries, navigating difficult customer interactions, and managing multiple communication channels simultaneously. To address these, employers typically provide robust training in conflict resolution, time management, and the use of customer relationship management (CRM) systems. Additionally, most teams foster a supportive environment where reps can escalate complex issues to supervisors and collaborate with colleagues for solutions. Regular feedback sessions and access to knowledge bases also help reps stay effective and confident in their roles.

What are the key skills and qualifications needed to thrive as an Online Customer Service Rep, and why are they important?

To thrive as an Online Customer Service Rep, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is common in this role. Patience, active listening, and a customer-centric attitude make someone stand out in this position. These skills and qualities are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting company reputation in a digital environment.

What is the difference between Online Customer Service Rep vs Call Center Agent?

AspectOnline Customer Service RepCall Center Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote or office-based, primarily online communicationCall centers, often office-based, handling phone calls
Industry UsageRetail, tech support, e-commerce, service industriesTelecommunications, insurance, banking, customer support
Search & Comparison IntentYesYes

Online Customer Service Reps primarily communicate via chat, email, or online platforms, focusing on digital interactions. Call Center Agents handle customer inquiries mainly through phone calls, often in a call center setting. While both roles require strong communication skills and customer service experience, their work environments and communication methods differ. Understanding these differences helps job seekers find roles that match their skills and preferences.

How to make $1000 a week remotely?

An online customer service representative can earn $1000 a week by working full-time hours, typically 40 hours or more, and gaining experience or specialized skills such as technical support or multilingual communication. Increasing income may involve taking on multiple clients, working for higher-paying companies, or advancing to supervisory roles. Consistent performance, good communication skills, and familiarity with customer service tools are essential for higher earnings.

How to become an online customer service agent?

To become an online customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools. Relevant experience in customer support or sales can be beneficial, and some employers may require training or certification in specific platforms or communication techniques.
What are the most commonly searched types of Customer Service Rep jobs in Indiana? The most popular types of Customer Service Rep jobs in Indiana are:
What are popular job titles related to Online Customer Service Rep jobs in Indiana? For Online Customer Service Rep jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Online Customer Service Rep jobs in Indiana look for? The top searched job categories for Online Customer Service Rep jobs in Indiana are:
What cities in Indiana are hiring for Online Customer Service Rep jobs? Cities in Indiana with the most Online Customer Service Rep job openings:
Online Customer Service Rep jobs near you
Infographic showing various Online Customer Service Rep job openings in Indiana as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Customer Service Rep (CSR)

Summers Plumbing Heating & Cooling

Columbus, IN • On-site

$29K - $34K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 24 days ago

Summers Plumbing Heating & Cooling rating

7.2

Company rating: 7.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

153rd of 277 rated repair and maintenance companies

Job description

Summers Plumbing, Heating, and Cooling of Columbus, IN is hiring for a full-time Customer Service Representative (CSR) to join our office team. Are you a customer service professional who is looking for better hours and pay? Are you interested in starting a career with a stable and respected HVAC and plumbing company? Would you enjoy answering phones and providing great customer care in a fast-paced office environment? If so, read on!

Our Customer Service Representatives (CSRs) earn a competitive wage of $29,000-$34,500/year plus commission, and enjoy a typical full-time schedule working 8am-5pm. We recognize that our CSRs are the face of our company, so we are happy to provide a generous benefits package that includes medical, dental, vision, life insurance, and a company-matched 401(k) plan! If this sounds like the right opportunity for you, apply today!

ABOUT SUMMERS OF COLUMBUS

Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured with 15 locations covering most of Indiana, the most recent being in Dayton, OH. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!

Our team members are a vital part of a growing company and they have the world's best boss! With a general manager and company president who appreciates their team members, our company is able to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!

A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR)

As a full-time Customer Service Rep, you arrive each day determined to provide superb customer care to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your interactions and is one of the reasons our clients enjoy doing business with us! Your excellent communication skills and attention to detail ensure that their needs are met. You clearly explain our HVAC and plumbing products to new and existing clients ensuring that they are well taken care of and feel comfortable in their product solutions. In an effort to keep our records up to date, you document every customer interaction. You love that you get to interact with people every day and enjoy keeping busy!

QUALIFICATIONS OF A CUSTOMER SERVICE REP (CSR)

  • Previous customer service experience
  • Strong written and verbal communications skills
  • Can pass a background check and drug screening

Do you want to help people? Do you have a positive and professional demeanor? Are you dependable and reliable? Are you someone that finds great satisfaction in being rewarded for a job well done? Would you like to work with a close-knit team of professionals? If so, you may be perfect for this Customer Service Rep (CSR) position!

ARE YOU READY TO JOIN OUR TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Location: 47201

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