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Customer Service Contractor Jobs in Indiana (NOW HIRING)

Remote Customer Service Agent

Fort Wayne, IN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Hammond, IN · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Customer Service Reps

Nappanee, IN

$14.25 - $19.50/hr

Responds to customer calls and emails regarding service questions * Interprets and administers ... Creates and schedules service and parts requests for factory, contractors and dealers * Perform a ...

Customer Service Reps

Nappanee, IN

$14.25 - $19.50/hr

Responds to customer calls and emails regarding service questions * Interprets and administers ... Creates and schedules service and parts requests for factory, contractors and dealers * Perform a ...

Customer Service Representative

Indianapolis, IN · On-site

$15 - $20.50/hr

The Customer Service Agent supports on-demand courier, expedited, semi, and flatbed operations by ... Ability to be assessable to contractors and employees as determined by department standards.

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

The Customer Service Agent supports on-demand courier, expedited, semi, and flatbed operations by ... Ability to be assessable to contractors and employees as determined by department standards.

Customer Service Representative

Indianapolis, IN · On-site

$15 - $20.50/hr

The Customer Service Agent supports on-demand courier, expedited, semi, and flatbed operations by ... Ability to be assessable to contractors and employees as determined by department standards.

Customer Service Reps

Nappanee, IN

$14.25 - $19.50/hr

Customer Service Requisition Number: CUSTO004543 Posted: April 14, 2026 Full-Time On-site Cavco ... Creates and schedules service and parts requests for factory, contractors and dealers * Perform a ...

The Customer Service Representative is responsible for assisting customers with pre/post-sale ... Company Description The Company is an equal opportunity employer as well as a government contractor ...

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Showing results 1-20

Customer Service Contractor information

See Indiana salary details

$9

$17

$25

How much do customer service contractor jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer service contractor in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Customer Service Contractor?

As a Customer Service Contractor, your daily tasks generally include responding to customer inquiries via phone, email, or chat, troubleshooting issues, and documenting interactions in a company’s CRM system. You’ll often work independently or as part of a remote team, managing your own schedule while meeting performance metrics like response time and customer satisfaction. Collaboration with internal teams, such as technical support or sales, may be required to resolve complex cases. This dynamic environment can be both rewarding and challenging, but it offers valuable experience in communication and problem-solving that can advance your customer service career.

What is a Customer Service Contractor job?

A Customer Service Contractor is an independent professional who provides customer support services on a contract basis. Duties typically include handling inquiries, resolving issues, processing orders, and ensuring customer satisfaction. Unlike full-time employees, they work as freelancers or through third-party agencies, often with flexible hours. This role may be remote or on-site, depending on the company’s needs. Contractors are responsible for managing their own taxes and benefits.

What are the key skills and qualifications needed to thrive in the Customer Service Contractor position, and why are they important?

To thrive as a Customer Service Contractor, you need strong communication, problem-solving skills, and prior experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and common communication tools like email and live chat is typically required. Outstanding contractors demonstrate patience, adaptability, and a customer-focused mindset to handle diverse inquiries and challenges. These abilities ensure contractors can effectively resolve issues, provide positive experiences, and represent the company professionally across various situations.

What are the most commonly searched types of Customer Service Contractor jobs in Indiana? The most popular types of Customer Service Contractor jobs in Indiana are:
What are popular job titles related to Customer Service Contractor jobs in Indiana? For Customer Service Contractor jobs in Indiana, the most frequently searched job titles are:
Infographic showing various Customer Service Contractor job openings in Indiana as of May 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Fort Wayne, IN • Remote

$15.25 - $20.50/hr

Contractor

Posted 26 days ago


Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.


Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000