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Supply Chain Customer Service Jobs (NOW HIRING)

Supply Chain Customer Service Intern

Cedar Brook, NJ · Hybrid

$17.75 - $24/hr

SUPPLY CHAIN - CUSTOMER SERVICE INTERN (INTERSHIP CONTRACT) We are looking for students to join our customer service organization at our Global Supply Chain Hub in Barcelona. The Hub Customer Service ...

Customer Supply Chain Manager

Congers, NY · On-site

$125K - $169K/yr

Customer Supply Chain Manager Working Location: Congers, NY This position does not qualify for ... At Aptar Pharma , we specialize in Drug Delivery offering Innovative Devices, Services and ...

This role serves as a critical liaison between internal teams and customer supply chain partners to ensure strong in-stock performance, order accuracy, and operational execution. The ideal candidate ...

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Bachelor's degree in supply chain, logistics, or another related field. * 5+ years of operational experience in customer service, supply chain, or logistics, preferably within the pharmaceutical ...

Field is a family-owned global supplier of fasteners, "C" commodities, inventory management ... chain, customer service or administrative support preferred * Experience working with data ...

Supply Chain Assistant

Tyler, TX · On-site

$21 - $23/hr

Field is a family-owned global supplier of fasteners, "C" commodities, inventory management ... chain, customer service or administrative support preferred * Experience working with data ...

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Supply Chain Customer Service information

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How much do supply chain customer service jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for supply chain customer service in the United States is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $29.57 per hour, depending on experience, location, and employer.

What jobs pay $2000 a day?

Jobs that pay $2000 a day typically include high-level executive roles, specialized medical professionals, certain consulting positions, and some senior finance or investment roles. These jobs often require advanced skills, extensive experience, and relevant certifications, and may involve long hours or high-pressure environments.

Will SCM be replaced by AI?

Supply Chain Management (SCM) roles involve coordinating logistics, inventory, and supplier relationships, which currently require human judgment and problem-solving. While AI and automation tools are increasingly used to enhance efficiency and data analysis, they are expected to complement rather than fully replace SCM professionals in the foreseeable future.

What is customer service in supply chain?

Customer service in supply chain involves managing communication and relationships with clients to ensure timely delivery, order accuracy, and issue resolution. Supply chain customer service professionals coordinate with logistics, inventory, and suppliers to meet customer expectations and maintain smooth operations.

What are the key skills and qualifications needed to thrive as a Supply Chain Customer Service professional, and why are they important?

To thrive as a Supply Chain Customer Service professional, you need a strong understanding of supply chain processes, order management, and customer service, often supported by a relevant degree or experience in logistics or business. Familiarity with ERP systems (such as SAP or Oracle), order tracking software, and proficiency in Microsoft Excel are typically required. Excellent communication, problem-solving, and organizational skills set top performers apart in this role. These skills ensure efficient coordination between customers and supply chain operations, leading to satisfied clients and smooth delivery of goods.

How does a Supply Chain Customer Service professional typically collaborate with other departments to resolve order issues?

Supply Chain Customer Service professionals frequently work with teams such as logistics, warehouse, procurement, and sales to address issues like delayed shipments, inventory discrepancies, or incorrect orders. Collaboration often involves coordinating real-time updates, tracking shipments, and ensuring all parties are aligned to provide timely solutions to customers. This cross-functional work requires strong communication skills and the ability to prioritize tasks quickly, making it essential for effective problem resolution and maintaining customer satisfaction.

What is the difference between Supply Chain Customer Service vs Logistics Coordinator?

AspectSupply Chain Customer ServiceLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer service or supply chainHigh school diploma; certifications in logistics or supply chain management are common
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice or warehouse setting, coordinating shipments and transportation
Employer & Industry UsageRetail, manufacturing, distribution companiesShipping companies, manufacturing, distribution centers
Common Search & ComparisonCustomer service roles in supply chainLogistics coordination and shipment management

Supply Chain Customer Service focuses on managing customer relationships, order inquiries, and ensuring satisfaction within the supply chain process. Logistics Coordinators handle the planning and execution of shipments, transportation, and delivery logistics. While both roles support supply chain operations, Customer Service emphasizes client interaction, whereas Logistics Coordinators focus on shipment coordination and logistics execution.

What is Supply Chain Customer Service?

Supply Chain Customer Service refers to the support and assistance provided to customers throughout the supply chain process, from order placement to delivery. It involves managing communication with clients, coordinating logistics, resolving issues related to shipments or inventory, and ensuring customer satisfaction. Professionals in this role act as a bridge between customers, suppliers, and internal teams to ensure that products are delivered accurately and on time. Effective supply chain customer service helps build strong relationships with clients and supports overall business efficiency.

What does a customer supply chain do?

A supply chain customer service role involves managing communication between the company and its customers to ensure orders are processed accurately and delivery expectations are met. It requires skills in coordination, problem-solving, and familiarity with supply chain management tools to maintain customer satisfaction and streamline order fulfillment.
More about Supply Chain Customer Service jobs
What cities are hiring for Supply Chain Customer Service jobs? Cities with the most Supply Chain Customer Service job openings:
What states have the most Supply Chain Customer Service jobs? States with the most job openings for Supply Chain Customer Service jobs include:
Supply Chain Customer Service Intern

Supply Chain Customer Service Intern

Coty

Cedar Brook, NJ • Hybrid

$17.75 - $24/hr

Other

Posted 25 days ago


Coty rating

8.1

Company rating: 8.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

SUPPLY CHAIN - CUSTOMER SERVICE INTERN

(INTERSHIP CONTRACT)

We are looking for students to join our customer service organization at our Global Supply Chain Hub in Barcelona. The Hub Customer Service team is co-located with other supply chain functions, such as supply planning, demand planning, external operations and transportation. Our responsibilities cover both company divisions. English is our working language. The team includes Catalan, Spanish, Italian and French speakers.

 RESPONSIBILITIES

You would be responsible for supporting the Centre of Excellence team within our global supply chain.

Hub. This is a unique opportunity to gain an in-depth understanding of the global supply chain and to work with a multicultural, multidisciplinary team on challenging projects and daily operations. You will learn about customer service, master data and logistics processes, participate in daily business activities, generate and analyze data reports, and identify opportunities for process improvement to enhance service, agility and productivity.

 Working for Coty means to celebrate and liberate the diversity of beauty. We challenge convention through invention, expanding our horizons to enrich your reality with possibility. We build brands to inspire and enable our consumers to experience the confidence and joy of expressing their beauty, their way.

YOU ARE A COTY FIT

You are interested in learning and developing a career in supply chain and customer service. As a Customer Service Intern, you will collaborate and work together with other teams, and you get energy from working in a fast-paced, diverse, and international environment.

 Other than that, you:

  • Students/graduates of higher education studies (Supply Chain, Logistics, Engineering, Economics)

  • Proactive, curious and committed to deliver results

  • Analytical (able to understand complex concepts and solve problems applying logical thinking)

  • Strong in communication and teamwork

  • Highly autonomous, disciplined and with high level of ownership

  • Fluent in English

  • Advanced in Excel (formulas, pivot tables, data charts) and large databases management

  • Minimum availability of 500 hours during 6 months

 OUR BENEFITS

As our Customer Service Intern Internship some of the benefits you will receive are:

  • Paid internship with a 6-month prolongable internship contract

  • Omni-Working: Hybrid flexible working model enabling employees to balance remote and office-based work and promote work / life balance.

  • Free accesses to office gym

  • Truly international, diverse, and inclusive work environment

  ABOUT COTY

Coty is one of the world's largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!