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Supply Chain Customer Service Jobs (NOW HIRING)

Fastenal

Customer Supply Chain Support

Columbus, IN · On-site

Customer Supply Chain Support 3993 N Long Rd, Columbus, IN 47203 IN050 Single Customer Store ... directed and customer service oriented o Be comfortable in a sales-oriented environment o ...

J&J Snack Foods

Supply Chain Manager

Weston, OR

Develops and executes supply chain strategies that support safety, customer service, on-time delivery, cost, inventory, working capital, and operational performance objectives. * Builds strong ...

Fastenal

Customer Supply Chain Support

Hermiston, OR · On-site

Customer Supply Chain Support 80397 N Hwy 395, Hermiston, OR 97838 OR012 Single Customer Store ... directed and customer service oriented o Be comfortable in a sales-oriented environment o ...

Fastenal

Customer Supply Chain Support

Green Bay, WI · On-site

Customer Supply Chain Support 501 Eastman Ave, Green Bay, WI 54302 WI016 In Plant Store Part-time ... directed and customer service oriented o Be comfortable in a sales-oriented environment o ...

Fastenal

Customer Supply Chain Support

Odessa, TX · On-site

Customer Supply Chain Support 320 E Interstate 20, Odessa, TX 79766 TX584 Single Customer Store ... directed and customer service oriented o Be comfortable in a sales-oriented environment o ...

New

Fastenal

Customer Supply Chain Support

Chesapeake, VA · On-site

$42K - $52K/yr

Customer Supply Chain Support 920 Cavalier Blvd, Chesapeake, VA 23323 VA014 Single Customer Store ... directed and customer service oriented o Be comfortable in a sales-oriented environment o ...

New

Fastenal

Customer Supply Chain Support

Reno, NV · On-site

Customer Supply Chain Support 1155 S Rock Blvd, Reno, NV 89502 NV003 In Plant Store Part-time Shift ... directed and customer service oriented o Be comfortable in a sales-oriented environment o ...

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Supply Chain Customer Service information

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$19

$27

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How much do supply chain customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for supply chain customer service in the United States is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $29.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a supply chain customer service professional, and why are they important?

To thrive as a Supply Chain Customer Service professional, you need a strong understanding of supply chain processes, order management, and customer service, often supported by a relevant degree or experience in logistics or business. Familiarity with ERP systems (such as SAP or Oracle), order tracking software, and proficiency in Microsoft Excel are typically required. Excellent communication, problem-solving, and organizational skills set top performers apart in this role. These skills ensure efficient coordination between customers and supply chain operations, leading to satisfied clients and smooth delivery of goods.

How does a supply chain customer service professional typically collaborate with other departments to resolve order issues?

Supply Chain Customer Service professionals frequently work with teams such as logistics, warehouse, procurement, and sales to address issues like delayed shipments, inventory discrepancies, or incorrect orders. Collaboration often involves coordinating real-time updates, tracking shipments, and ensuring all parties are aligned to provide timely solutions to customers. This cross-functional work requires strong communication skills and the ability to prioritize tasks quickly, making it essential for effective problem resolution and maintaining customer satisfaction.

What is the difference between Supply Chain Customer Service vs Logistics Coordinator?

AspectSupply Chain Customer ServiceLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer service or supply chainHigh school diploma; certifications in logistics or supply chain management are common
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice or warehouse setting, coordinating shipments and transportation
Employer & Industry UsageRetail, manufacturing, distribution companiesShipping companies, manufacturing, distribution centers
Common Search & ComparisonCustomer service roles in supply chainLogistics coordination and shipment management

Supply Chain Customer Service focuses on managing customer relationships, order inquiries, and ensuring satisfaction within the supply chain process. Logistics Coordinators handle the planning and execution of shipments, transportation, and delivery logistics. While both roles support supply chain operations, Customer Service emphasizes client interaction, whereas Logistics Coordinators focus on shipment coordination and logistics execution.

What is supply chain customer service?

Supply Chain Customer Service refers to the support and assistance provided to customers throughout the supply chain process, from order placement to delivery. It involves managing communication with clients, coordinating logistics, resolving issues related to shipments or inventory, and ensuring customer satisfaction. Professionals in this role act as a bridge between customers, suppliers, and internal teams to ensure that products are delivered accurately and on time. Effective supply chain customer service helps build strong relationships with clients and supports overall business efficiency.
More about Supply Chain Customer Service jobs
What cities are hiring for Supply Chain Customer Service jobs? Cities with the most Supply Chain Customer Service job openings:
What states have the most Supply Chain Customer Service jobs? States with the most job openings for Supply Chain Customer Service jobs include:
What job categories do people searching Supply Chain Customer Service jobs look for? The top searched job categories for Supply Chain Customer Service jobs are:
Supply Chain Customer Service jobs near you
Infographic showing various Supply Chain Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $56,249 per year, or $27 per hour.

Customer Supply Chain Support

Fastenal

Columbus, IN • On-site

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 8 days ago

Fastenal rating

7.6

Company rating: 7.6 out of 10

Based on 243 frontline employees who took The Breakroom Quiz

62nd of 732 rated retailers

Job description

Job Description
Customer Supply Chain Support 3993 N Long Rd, Columbus, IN 47203 IN050 Single Customer Store Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm OVERVIEW: Working as Full-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals. RESPONSIBILITIES: The duties and responsibilities of this position include, but are not limited to: o Responding and coordinating resources relative to customer requests o Managing inventory o Placing and fulfilling orders o Receiving and shipping inventory o Executing inventory fulfillment within the customer facility o Sourcing and quoting new and existing products o Participating in continuous improvement activities and implementing new business processes o Monetizing and reporting the value of supply chain management activities to the customer REQUIRED POSITION QUALIFICATIONS: The following skills and qualifications are required for this position: o 18 years of age or older, due to the nature of work o Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market o Excellent written and oral communication skills o Proficient computer skills o Demonstrate strong math aptitude, attention to detail and sense of urgency o Highly motivated, self directed and customer service oriented o Be comfortable in a sales-oriented environment o Demonstrate our core values of ambition, innovation, integrity and teamwork o Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY) PREFERRED POSITION QUALIFICATIONS: o Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed o Possess an interest in career advancement ABOUT US: Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders. As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal. FULL-TIME BENEFITS: Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.

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About Fastenal

Sourced by ZipRecruiter

Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders. As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Winona, MN, US

Year founded

1967

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