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Assistant Peloton Customer Service Jobs (NOW HIRING)

Peloton

Sr. Software Engineer

New York, NY · On-site

$134K - $176K/yr

ABOUT THE ROLE The backend teams at Peloton help power experiences across our Product portfolio as ... Build business-critical services with a focus on high availability, low latency, security, and ...

Peloton

Manager, Global Consolidations

New York, NY · On-site

$123K - $151K/yr

Support the year-end financial statement audit, as well as statutory audits * Assist special ... for services related to recruitment or training. Peloton does NOT charge any application ...

HRS Talent Solutions

Customer Service Assistant

Tucson, AZ · On-site

$16.75 - $23/hr

About the job Customer Service Assistant Customer Service Assistant Entry-Level Customer Support & Service Coordination Role About the Role We are currently hiring for a Customer Service Assistant ...

Consider Posh Pro

Customer Service Assistant

Austin, TX · On-site

$17 - $23.50/hr

Customer Service Assistant At Consider Posh Pro, we've got a knack for turning dull moments into dazzling opportunities. We're the ones who add a splash of color to the black and white world of sales.

CapLeo Global

Customer Service Assistant

Palmetto, FL · On-site

$15.75 - $21.50/hr

Customer Service Assistant Background in Customer Service, SAP, or Billing preferred. Proficiency in Microsoft products, especially Excel needed. This position will assist the Customer Service ...

SkillBridge Academy

Customer Service Assistant

Orlando, FL · On-site

$16 - $22.25/hr

Customer Service Assistant Skillbridge Academy is seeking a professional and customer-focused Customer Service Assistant to join our growing team in Orlando, Florida. In this role, you will serve as ...

Alphabe Insight Inc

Customer Service Assistant

Austin, TX · On-site

$17 - $23.50/hr

We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. This role is perfect for individuals who are passionate about providing exceptional customer ...

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Assistant Peloton Customer Service information

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How much do assistant peloton customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for assistant peloton customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What does an assistant Peloton Customer Service representative do?

An Assistant Peloton Customer Service representative helps customers with questions and issues related to Peloton products and services. This includes assisting with account management, technical troubleshooting, order tracking, and providing information about Peloton equipment or subscriptions. They communicate with customers via phone, email, or chat to ensure a positive experience and resolve concerns efficiently. Their goal is to deliver excellent service and support to Peloton users.

What are the key skills and qualifications needed to thrive as an assistant Peloton Customer Service representative, and why are they important?

To thrive as an Assistant Peloton Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, typically supported by a high school diploma or equivalent. Familiarity with CRM systems like Salesforce, helpdesk platforms, and Peloton’s product ecosystem is essential. Patience, active listening, and a customer-first attitude are standout soft skills in this role. These skills ensure efficient issue resolution, high customer satisfaction, and the ability to represent the Peloton brand positively.

What are some typical challenges faced by assistant Peloton Customer Service representatives, and how can they be addressed?

Assistant Peloton Customer Service representatives often encounter challenges such as handling high volumes of customer inquiries, troubleshooting technical issues with equipment, and managing escalations from dissatisfied customers. Success in this role requires strong communication skills, patience, and the ability to quickly learn about Peloton’s products and digital systems. Team members are supported with ongoing training and have access to a collaborative environment where sharing solutions and best practices is encouraged. Regular feedback sessions and knowledge-sharing help representatives continuously improve their problem-solving abilities.

What is the difference between Assistant Peloton Customer Service vs Peloton Technical Support?

AspectAssistant Peloton Customer ServicePeloton Technical Support
CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, possibly certifications
Work EnvironmentCall centers, remote or in-person customer serviceTechnical support centers, remote troubleshooting
Employer & IndustryPeloton, fitness technology industryPeloton, fitness technology industry

Assistant Peloton Customer Service primarily handles customer inquiries, account issues, and product information, focusing on communication and customer satisfaction. Peloton Technical Support deals with technical troubleshooting, device setup, and resolving hardware or software problems. While both roles support Peloton users, the Customer Service role emphasizes customer interaction, whereas Technical Support requires technical expertise.

What cities are hiring for Assistant Peloton Customer Service jobs?

Cities with the most Assistant Peloton Customer Service job openings:

What are the most commonly searched types of Peloton Customer Service jobs?

The most popular types of Peloton Customer Service jobs are:

What states have the most Assistant Peloton Customer Service jobs?

States with the most job openings for Assistant Peloton Customer Service jobs include:

Assistant Peloton Customer Service jobs near you
Infographic showing various Assistant Peloton Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.

Peloton Expert (Part-Time) - Chicago Woodfield

Schaumburg, IL • On-site

Peloton
Business Management Consulting • 201 - 500 employees
Learn more about Pelotonexternal

Part-time

Medical, Dental, Vision, Retirement

Posted 10 days ago

Job description

ABOUT THE ROLE

** This role will be eligible to participate in the monthly commission compensation plan **

All part-time team members are eligible for benefits beginning on their date of hire. This includes medical, dental, vision, 401k, tuition reimbursement, mental health sessions, and more.

As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members! 

YOUR DAILY IMPACT AT PELOTON

  • Provide excellent service and solutions to all current and future Members

  • Stay current with new products, features, and content 

  • Help customers find the right product fit for their needs

  • Meet or exceed established performance goals

  • Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned

  • Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support

YOU BRING TO PELOTON

  • You are approachable, a good listener, and empathetic

  • You have sales, service, or fitness experience in a customer-centric environment

  • You have the ability to create immersive customer experiences

  • Strong verbal and written communication skills

  • You are ambitious, hardworking and team-oriented

  • You are flexible with your schedule,  including the ability to work evenings, weekends, and holidays

  • Passion for health and wellness

PHYSICAL REQUIREMENTS

This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**this role is in Schaumburg, IL 60173 at Woodfield Mall**

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