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Assistant Peloton Customer Service Jobs (NOW HIRING)

Peloton

Peloton Expert (Part-Time) - Nashville

Nashville, TN · On-site

$14.50 - $17.50/hr

Above all, our Peloton Experts are strong communicators who are able to understand the needs of ... Maximize sales through excellent customer service, product knowledge, and merchandise presentation

Peloton

Site Reliability Engineer

New York, NY · On-site

$176K - $209K/yr

... of customers all over the world. Peloton is looking for a Site Reliability Engineer with an ... We work with Amazon Web Services, Chef, Python, Ubuntu, Nginx, Jenkins, and Terraform YOU BRING TO ...

Customer Service

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Entry Level Operations Assistant

Troy, MI · On-site

You'll assist with data verification, documentation review, and quality control to support overall ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

Peloton

Designer

New York, NY · On-site

$84K - $99K/yr

Design and version creative assets for email, social media, display ads, and web modules * Assist ... for services related to recruitment or training. Peloton does NOT charge any application ...

Peloton Group

Talent Acquisition Associate

Boston, MA · On-site

Peloton provides Advisory, Consulting, and Managed services with deep functional and technical ... Special Projects: Assist with special projects within the TA team that may include but not limited ...

Peloton Group

Human Resources Generalist

Boston, MA · Hybrid

$60K - $85K/yr

Peloton provides Advisory, Consulting, and Managed services with deep functional and technical ... Support payroll activities by maintaining accurate employee data and assist with payroll related ...

PELOTON Workforce Inc.

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Delivery Associate on Behalf of Amazon

North Las Vegas, NV · On-site

$20.50/hr

Compensation: $21.75/hr PELOTON is an Amazon Delivery Service Partner that is owned and operated by ... It will be your job to consistently exceed customer expectations by making sure all orders are ...

CapLeo Global

Customer Service Assistant

Palmetto, FL

$15.75 - $21.50/hr

Customer Service Assistant Background in Customer Service, SAP, or Billing preferred. Proficiency in Microsoft products, especially Excel needed. This position will assist the Customer Service ...

Keffer Volkswagen

Customer Service Assistant

Columbia, SC

$14 - $19.50/hr

Customer Service Assistant As a Mazda of Columbia Customer Service Assistant, you will play a crucial role in ensuring the smooth operation of our dealership. Responsibilities include: * Greeting ...

Roehl Transport

Customer Service Assistant

Gary, IN · On-site

$17.25 - $23.75/hr

As a Customer Service Assistant with Roehl Transport, you play a key part in our mission of delivering "confidence and satisfaction" to our customers. In this position, you will: * Schedule pick-up ...

Alphabe Insight

Customer Service Assistant

Orlando, FL

$16 - $22.25/hr

Customer Service Assistant At Elevare Branding, we specialize in building meaningful brand experiences that help businesses grow and connect with their audiences. Since our founding, we have worked ...

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Assistant Peloton Customer Service information

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How much do assistant peloton customer service jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for assistant peloton customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

How to get hired at Peloton?

To get hired as an Assistant Peloton Customer Service representative, candidates should apply through Peloton's careers website, ensuring they meet the job requirements such as excellent communication skills and customer service experience. Preparing for interviews by understanding Peloton's products and company culture can improve chances. Relevant skills include problem-solving, familiarity with CRM tools, and a positive attitude toward fitness technology.

Does Peloton allow remote work?

Peloton offers some remote work opportunities for roles like Assistant Customer Service, depending on the position and department. Many customer service roles may require on-site presence or hybrid arrangements, but remote options are available for certain positions and are often specified in the job listing. Candidates should review individual job postings for specific remote work policies and requirements.

What is the difference between Assistant Peloton Customer Service vs Peloton Technical Support?

AspectAssistant Peloton Customer ServicePeloton Technical Support
CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, possibly certifications
Work EnvironmentCall centers, remote or in-person customer serviceTechnical support centers, remote troubleshooting
Employer & IndustryPeloton, fitness technology industryPeloton, fitness technology industry

Assistant Peloton Customer Service primarily handles customer inquiries, account issues, and product information, focusing on communication and customer satisfaction. Peloton Technical Support deals with technical troubleshooting, device setup, and resolving hardware or software problems. While both roles support Peloton users, the Customer Service role emphasizes customer interaction, whereas Technical Support requires technical expertise.

Does Peloton offer part-time positions?

Peloton offers part-time positions for roles such as Assistant Customer Service, which typically involve flexible schedules and may require specific skills like communication and problem-solving. Availability of part-time roles can vary based on location and business needs.

What does an Assistant Peloton Customer Service representative do?

An Assistant Peloton Customer Service representative helps customers with questions and issues related to Peloton products and services. This includes assisting with account management, technical troubleshooting, order tracking, and providing information about Peloton equipment or subscriptions. They communicate with customers via phone, email, or chat to ensure a positive experience and resolve concerns efficiently. Their goal is to deliver excellent service and support to Peloton users.

What are some typical challenges faced by Assistant Peloton Customer Service representatives, and how can they be addressed?

Assistant Peloton Customer Service representatives often encounter challenges such as handling high volumes of customer inquiries, troubleshooting technical issues with equipment, and managing escalations from dissatisfied customers. Success in this role requires strong communication skills, patience, and the ability to quickly learn about Peloton’s products and digital systems. Team members are supported with ongoing training and have access to a collaborative environment where sharing solutions and best practices is encouraged. Regular feedback sessions and knowledge-sharing help representatives continuously improve their problem-solving abilities.

What are the key skills and qualifications needed to thrive as an Assistant Peloton Customer Service representative, and why are they important?

To thrive as an Assistant Peloton Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, typically supported by a high school diploma or equivalent. Familiarity with CRM systems like Salesforce, helpdesk platforms, and Peloton’s product ecosystem is essential. Patience, active listening, and a customer-first attitude are standout soft skills in this role. These skills ensure efficient issue resolution, high customer satisfaction, and the ability to represent the Peloton brand positively.

Is Peloton customer service good?

Peloton customer service roles, such as Assistant Peloton Customer Service, are generally evaluated based on communication skills and problem-solving abilities. Customer feedback on Peloton's support varies, with some users reporting positive experiences and others citing delays or issues. The quality of service can depend on individual interactions and the specific support channels used.
More about Assistant Peloton Customer Service jobs
What cities are hiring for Assistant Peloton Customer Service jobs? Cities with the most Assistant Peloton Customer Service job openings:
What are the most commonly searched types of Peloton Customer Service jobs? The most popular types of Peloton Customer Service jobs are:
What states have the most Assistant Peloton Customer Service jobs? States with the most job openings for Assistant Peloton Customer Service jobs include:
What job categories do people searching Assistant Peloton Customer Service jobs look for? The top searched job categories for Assistant Peloton Customer Service jobs are:
Assistant Peloton Customer Service jobs near you
Infographic showing various Assistant Peloton Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.
Peloton Expert (Part-Time) - Nashville

Peloton Expert (Part-Time) - Nashville

Peloton

Nashville, TN • On-site

$14.50 - $17.50/hr

Other

Posted 19 days ago

Job description

ABOUT THE ROLE

Upbeat, hardworking, and results-driven, our Peloton Experts are the front-line business drivers in Peloton's retail showrooms. They exhibit a keen knowledge of our product, services, and company. Above all, our Peloton Experts are strong communicators who are able to understand the needs of their clients, build long-lasting relationships with these clients and build a solid network for sales.


YOUR DAILY IMPACT AT PELOTON

  • Focus on achieving and exceeding individual sales goals

  • Maximize sales through excellent customer service, product knowledge, and merchandise presentation

  • Proactively utilize Salesforce to record and maintain client information and preferences to drive your business

  • Develop a deep knowledge and understanding of Peloton's products and brand image

  • Phone and email outreach to both established and developing clients to communicate updates, events, and follow-up

  • Provide outstanding customer service at all times

  • Work professionally with fellow sales specialists in a team environment

  • Help to maintain visual/physical standards of store

YOU BRING TO PELOTON

  • Prior sales experience - preferably in a customer-focused environment

  • Entrepreneurial spirit with a desire to exceed sales goals

  • Enthusiastic, energetic, and personable professional demeanor

  • Excellent written and verbal communication skills

  • Ambitious, hardworking and team-oriented

  • An appreciation of fitness and a balanced lifestyle

  • High school graduate or equivalent

  • Must be able to work nights, weekends, and holidays

  • Proficiency with MS applications (Word, Excel, etc), Apple Products, and Salesforce a plus

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