ZipRecruiter

Log In

1

Home Customer Service Jobs (NOW HIRING)

Smoothstar Tech

Intuit Customer Service

$16.50 - $22.25/hr

Smoothstar Tech Hiring For Work From Home Customer Service Position Smoothstar Tech is hiring qualified candidates for work from home customer service position with Intuit TurboTax for the tax season.

Smoothstar Tech

Intuit Customer Service

$16.50 - $22.25/hr

Smoothstar Tech Hiring For Work From Home Customer Service Position Smoothstar Tech is hiring qualified candidates for work from home customer service position with Intuit TurboTax for the tax season.

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsHome Customer Service Jobs

Home Customer Service information

See salary details

$9

$18

$26

How much do home customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for home customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a home customer service representative?

A Home Customer Service representative is a professional who provides support to customers by handling inquiries, resolving issues, and assisting with orders or services—all from a remote or home-based location. They typically communicate with customers via phone, email, or chat, ensuring a positive experience and efficient resolution of concerns. This role requires strong communication skills, patience, and the ability to work independently while following company policies and procedures.

What are the key skills and qualifications needed to thrive as a home customer service representative?

To thrive as a Home Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-oriented attitude are crucial soft skills for building rapport and resolving issues effectively. These qualifications and skills ensure efficient service delivery, customer satisfaction, and positive brand representation from a remote environment.

What are some common challenges faced by home customer service representatives, and how can they effectively handle them?

Home Customer Service representatives often encounter challenges such as managing high call volumes, handling difficult customers, and staying motivated while working remotely. To overcome these, it's important to develop strong communication and problem-solving skills, utilize provided scripts and resources, and maintain a structured daily routine. Regular check-ins with supervisors and team members can also help foster a sense of connection and provide support when dealing with complex issues.

What is the difference between Home Customer Service vs Home Technical Support?

AspectHome Customer ServiceHome Technical Support
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; technical certifications often preferred
Work EnvironmentCustomer calls, emails, or chats from home; focus on service and satisfactionRemote troubleshooting; technical problem-solving for customers
Employer & Industry UsageRetail, telecom, utilities, and service providersIT, internet providers, electronics companies

Home Customer Service and Home Technical Support roles both operate remotely and require strong communication skills. However, Home Customer Service focuses on general customer inquiries and satisfaction, while Home Technical Support involves troubleshooting technical issues. Both roles are essential in customer-facing industries but differ in technical expertise and daily tasks.

How to become a home customer service agent?

To become a home customer service agent, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require prior customer service experience and may provide training on specific tools or software used in remote support roles. Having a quiet workspace and reliable internet connection is also essential for working from home.
More about Home Customer Service jobs

What cities are hiring for Home Customer Service jobs?

Cities with the most Home Customer Service job openings:

What states have the most Home Customer Service jobs?

States with the most job openings for Home Customer Service jobs include:

What job categories do people searching Home Customer Service jobs look for?

The top searched job categories for Home Customer Service jobs are:

Home Customer Service jobs near you
Infographic showing various Home Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Work-from-Home Customer Service Representative

Globe Life AIL - Lisa Russel

Flint, MI • On-site

$15.50 - $21.25/hr

Other

Medical, Life

Posted 8 days ago

Job description

Work-from-Home Customer Service Representative

AO Globe Life | 100% Remote | Entry Level | Flexible Schedule | Training Provided

Help Families From Home. Build a Career With Long-Term Potential.

Are you looking for a work-from-home customer service career that combines flexibility, meaningful work, professional development, and the opportunity to grow?

AO Globe Life is seeking motivated, service-oriented professionals to join our expanding remote team as Work-from-Home Customer Service Representatives.

For more than 70 years, our organization has helped working families, labor union members, veterans, credit union members, associations, and their families understand and access life, accident, and supplemental health insurance benefits.

No prior insurance experience is required. We provide comprehensive training, licensing guidance, mentorship, and ongoing professional development.

Why You'll Love This Opportunity

✔ 100% Remote / Work From Home
✔ Entry Level — No Insurance Experience Required
✔ Qualified Leads Provided — No Cold Calling
✔ Weekly Performance-Based Pay + Bonuses
✔ Flexible Scheduling
✔ Comprehensive Training & Mentorship
✔ Residual Income Opportunities
✔ Leadership & Career Advancement

What You'll Do

As a Work-from-Home Customer Service Representative, you'll connect with clients virtually and provide professional guidance throughout their benefits experience.

Customer Service & Client Support

  • Meet with clients through scheduled Zoom and phone appointments

  • Respond to questions regarding available benefits and coverage

  • Listen to each client's needs and provide clear, personalized guidance

  • Explain life, accident, and supplemental health insurance options

  • Assist clients through applications and enrollment

  • Provide ongoing policy and account support

  • Conduct policy reviews and assist with beneficiary updates

  • Follow up with clients to ensure continued service and satisfaction

  • Maintain accurate digital records and documentation

  • Build long-term relationships through dependable, professional service

This position combines customer service, client education, relationship building, and consultative insurance sales.

What We Offer 🏠 100% Work From Home

Work remotely from anywhere within the United States.

Client appointments, training, team meetings, and professional development are conducted virtually, eliminating the daily commute.

⏰ Flexible Schedule

Create a schedule that supports your personal priorities while maintaining the consistency necessary to successfully serve clients.

📞 Qualified Leads Provided — No Cold Calling

Connect with individuals who have requested information regarding available benefits.

Qualified leads are provided so you can focus on customer service, education, relationship building, and enrollment rather than traditional cold calling.

💵 Weekly Pay + Performance Bonuses

Compensation opportunities include:

  • Weekly commission-based pay

  • Performance bonuses

  • Uncapped earning potential

  • Renewal income

  • Long-term residual income opportunities

  • Leadership compensation opportunities

This is a performance-based opportunity rather than a guaranteed hourly or salaried customer service position. Individual earnings vary based on production and results.

Training Provided — No Insurance Experience Needed

We'll help you develop the knowledge and skills necessary to succeed through:

  • Comprehensive virtual onboarding

  • Insurance licensing guidance

  • Product and benefits education

  • Customer service training

  • Client communication development

  • Enrollment and application training

  • Consultative sales education

  • One-on-one mentorship

  • Weekly coaching and workshops

  • Leadership development

Candidates from a variety of professional backgrounds have transferable skills that can translate well into this opportunity.

Benefits & Professional Support

Qualifying representatives may have access to:

  • ❤️ Medical Insurance Reimbursement

  • 🛡️ Company-Supported Life Insurance

  • ➕ Accidental Death Benefit Coverage

  • 🤝 Union Representation & Support

  • 💵 Renewal & Residual Income Opportunities

  • 📈 Leadership Development

  • ✈️ Performance-Based Incentive Travel

  • 🏆 Recognition & Achievement Programs

Eligibility and qualification requirements may apply.

Who We're Looking For

Successful candidates typically demonstrate:

  • Excellent verbal and written communication skills

  • Strong active-listening abilities

  • Customer-focused and service-oriented mindset

  • Friendly, positive, and professional attitude

  • Strong relationship-building skills

  • Self-motivation and personal accountability

  • Dependability and consistent work ethic

  • Strong organization and time-management skills

  • Ability to learn and adapt quickly

  • Comfort working independently from home

  • Basic computer and virtual communication proficiency

  • Coachability and willingness to continuously improve

Previous experience in customer service, retail, hospitality, healthcare, banking, education, administration, call centers, military service, client relations, recruiting, or sales is beneficial—but not required.

Minimum Requirements

Applicants must:

  • Be at least 18 years old

  • Be physically located within the United States

  • Be legally authorized to work in the United States

  • Have access to a computer or laptop

  • Have reliable high-speed internet

  • Have webcam and microphone capability

  • Maintain a quiet, professional workspace

  • Be comfortable communicating through Zoom and phone

  • Be willing and eligible to obtain the required state Life & Health Insurance License

Licensing guidance is provided.

Career Growth & Leadership Opportunities

This opportunity provides room to grow beyond an entry-level position.

Representatives who demonstrate strong performance, consistency, and leadership potential may advance into:

Customer Service & Client Representation → Mentorship → Team Leadership → Management

Advancement is based on performance and demonstrated leadership—not seniority.

About AO Globe Life

For more than 70 years, our organization has served working families by helping provide financial protection through life, accident, and supplemental health insurance benefits.

As part of the Globe Life family of companies, our culture emphasizes:

Service • Integrity • Mentorship • Professional Development • Leadership • Long-Term Growth

Our mission is simple:

Protect Every Child. Serve All Working People. Interview Process

All interviews are conducted virtually through Zoom, providing applicants with a convenient and accessible hiring experience.

Qualified candidates will receive additional information regarding the role, compensation structure, licensing requirements, training, lead system, and advancement opportunities during the hiring process.

Ready to Start Your Work-from-Home Career?

If you're looking for a remote customer service opportunity where you can help families, develop valuable professional skills, enjoy schedule flexibility, and build toward long-term career growth, we'd love to hear from you.

Apply today and take the first step toward building your future with AO Globe Life.

Work From Home. Help People. Build Relationships. Grow Your Future. 🚀

Apply