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Home Customer Service Jobs in Virginia (NOW HIRING)

AO Globe Life

Remote CSR Agent Entry Level

Norfolk, VA · On-site +1

$14 - $19/hr

  • Medical

  • Life

Remote Customer Service Representative | Client Success Specialist | Work From Home Company: Globe ... Looking for a work-from-home career where you can make a meaningful impact while enjoying ...

Stanley Steemer

HVAC/Air Duct Cleaning Technician

Salem, VA

$15 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Air Duct Technician Ideal for In-Home Service Professionals Are you an in-home service professional with a knack for delivering outstanding customer experiences? Your ability to manage client ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

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All JobsHome Customer Service JobsHome Customer Service Jobs in Virginia

Home Customer Service information

What is a home customer service representative?

A Home Customer Service representative is a professional who provides support to customers by handling inquiries, resolving issues, and assisting with orders or services—all from a remote or home-based location. They typically communicate with customers via phone, email, or chat, ensuring a positive experience and efficient resolution of concerns. This role requires strong communication skills, patience, and the ability to work independently while following company policies and procedures.

What are the key skills and qualifications needed to thrive as a home customer service representative?

To thrive as a Home Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-oriented attitude are crucial soft skills for building rapport and resolving issues effectively. These qualifications and skills ensure efficient service delivery, customer satisfaction, and positive brand representation from a remote environment.

What are some common challenges faced by home customer service representatives, and how can they effectively handle them?

Home Customer Service representatives often encounter challenges such as managing high call volumes, handling difficult customers, and staying motivated while working remotely. To overcome these, it's important to develop strong communication and problem-solving skills, utilize provided scripts and resources, and maintain a structured daily routine. Regular check-ins with supervisors and team members can also help foster a sense of connection and provide support when dealing with complex issues.

What is the difference between Home Customer Service vs Home Technical Support?

AspectHome Customer ServiceHome Technical Support
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; technical certifications often preferred
Work EnvironmentCustomer calls, emails, or chats from home; focus on service and satisfactionRemote troubleshooting; technical problem-solving for customers
Employer & Industry UsageRetail, telecom, utilities, and service providersIT, internet providers, electronics companies

Home Customer Service and Home Technical Support roles both operate remotely and require strong communication skills. However, Home Customer Service focuses on general customer inquiries and satisfaction, while Home Technical Support involves troubleshooting technical issues. Both roles are essential in customer-facing industries but differ in technical expertise and daily tasks.

Can you work home customer service from home?

Home customer service jobs are commonly available as remote positions, allowing employees to work from their own homes. These roles typically require good communication skills, a reliable internet connection, and sometimes specific software or certifications. Many companies offer flexible schedules for remote customer service representatives.

What are popular job titles related to Home Customer Service jobs in Virginia?

For Home Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Home Customer Service jobs in Virginia look for?

The top searched job categories for Home Customer Service jobs in Virginia are:

Home Customer Service jobs near you
Infographic showing various Home Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

WFH Customer Service Representative

Globe Life American Income Division

Portsmouth, VA • On-site, Remote

$15.50 - $21/hr

Full-time

Medical, Life

Re-posted 5 days ago

Job description

Join AO - Where History Meets Opportunity!
Company: AO (American Income Division)
Location: 100% Remote - U.S. Residents Only
March 2023 marked a record-breaking milestone for AO - achieving our biggest weekly, monthly, and quarterly results in company history. Now, as we continue to grow at lightning speed, we're expanding our team and looking for driven, passionate individuals ready to be part of this extraordinary journey.
At AO, success is built on teamwork, mentorship, and purpose. We offer unparalleled support, world-class training, and endless opportunities for advancement - all within a culture that celebrates achievement and empowers your growth.Requirements / Responsibilities / Rewards
  • Work From Home Stability: Enjoy a reliable, fully remote position with a flexible schedule.
  • Continuous Learning: Participate in virtual workshops and trainings that accelerate your development.
  • Weekly Pay + Bonuses: Get rewarded regularly for your hard work and results.
  • Union Protection: Benefit from full union representation and a contract that safeguards your rights.
  • Comprehensive Benefits: Life insurance (including accidental death coverage) and medical reimbursementoptions available.
  • Career Growth: Access industry-leading mentorship, advanced technology, and leadership development opportunities.
  • Incentives & Recognition: Earn spots at leadership conventions, luxury trips, and team retreats that celebrate your success.
The Interview Process
To prioritize community wellness and convenience, all interviews are conducted via Zoom video conferencing.Be Part of Something Extraordinary
If you're ready to grow with a company where history is made and success is the standard - apply today! Submit your resume and compensation expectations to take the first step toward an exceptional career with AO.

Apply