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Home Customer Service Jobs in Florida (NOW HIRING)

Intuit Customer Service

Miami, FL · On-site +1

$15.25 - $20.75/hr

Smoothstar Tech is hiring qualified canindates for work from home customer service position with Intuit TurboTax for the taxe season. . Agents will.serve customers by providing product and service ...

Customer Service Rep

Jacksonville, FL · Remote

$14.50 - $19.50/hr

SOUTHWEST / WEST COAST - REMOTE WORK FROM HOME CSR - CPAP * Experienced CSR with a love to serve our military customers and support our white glove CPAP services * Must be based in the Mountain or ...

Customer Service Rep

Jacksonville, FL · On-site

$14.50 - $19.50/hr

SOUTHWEST / WEST COAST - REMOTE WORK FROM HOME CSR - CPAP * Experienced CSR with a love to serve our military customers and support our white glove CPAP services * Must be based in the Mountain or ...

WFH Customer Service Team Manager

Orlando, FL · On-site +1

$95K - $115K/yr

  • Medical

  • Life

If you have experience in leadership, management, operations, customer service, or team development ... Professional home office environment * Ability to work independently while collaborating virtually ...

Intuit Customer Service

Miami, FL

$15.25 - $20.75/hr

Smoothstar Tech is hiring qualified canindates for work from home customer service position with Intuit TurboTax for the taxe season.. Agents will.serve customers by providing product and service ...

Work At Home CSR (USA/CA)

Boca Raton, FL · On-site +1

$15.25 - $20.50/hr

If so, welcome to Emerge Work At Home ! We are looking for a CUSTOMER SERVICE BUSINESS ADVISOR to join our team while working from the comfort of your home with Emerge Work at Home. As a Customer ...

Florida Remote Customer Service Representative

Miami, FL · On-site +1

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Hiring Immediately - Multiple Positions - Full Time - Work from Home Customer Service Position About the Role Are you looking for a role that challenges you and rewards your dedication? At notifyMD ...

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Customer Service- Retention

Boca Raton, FL · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PAY: $22.00 / HR PLUS COMMISSION ARW Home is looking for a talented Customer Service Representatives to join our team in Boca Raton, FL. This position will handle Retention, Upsell or Billing ...

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Home Customer Service information

What is a home customer service representative?

A Home Customer Service representative is a professional who provides support to customers by handling inquiries, resolving issues, and assisting with orders or services—all from a remote or home-based location. They typically communicate with customers via phone, email, or chat, ensuring a positive experience and efficient resolution of concerns. This role requires strong communication skills, patience, and the ability to work independently while following company policies and procedures.

What are the key skills and qualifications needed to thrive as a home customer service representative?

To thrive as a Home Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-oriented attitude are crucial soft skills for building rapport and resolving issues effectively. These qualifications and skills ensure efficient service delivery, customer satisfaction, and positive brand representation from a remote environment.

What are some common challenges faced by home customer service representatives, and how can they effectively handle them?

Home Customer Service representatives often encounter challenges such as managing high call volumes, handling difficult customers, and staying motivated while working remotely. To overcome these, it's important to develop strong communication and problem-solving skills, utilize provided scripts and resources, and maintain a structured daily routine. Regular check-ins with supervisors and team members can also help foster a sense of connection and provide support when dealing with complex issues.

What is the difference between Home Customer Service vs Home Technical Support?

AspectHome Customer ServiceHome Technical Support
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; technical certifications often preferred
Work EnvironmentCustomer calls, emails, or chats from home; focus on service and satisfactionRemote troubleshooting; technical problem-solving for customers
Employer & Industry UsageRetail, telecom, utilities, and service providersIT, internet providers, electronics companies

Home Customer Service and Home Technical Support roles both operate remotely and require strong communication skills. However, Home Customer Service focuses on general customer inquiries and satisfaction, while Home Technical Support involves troubleshooting technical issues. Both roles are essential in customer-facing industries but differ in technical expertise and daily tasks.

Can you work home customer service from home?

Home customer service jobs are commonly available as remote positions, allowing employees to work from their own homes. These roles typically require good communication skills, a reliable internet connection, and sometimes specific software or certifications. Many companies offer flexible schedules for remote customer service representatives.

What cities in Florida are hiring for Home Customer Service jobs?

Cities in Florida with the most Home Customer Service job openings:

Infographic showing various Home Customer Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

WFH Customer Service Representative

American Income Life Insurance Company

Jacksonville, FL • On-site, Remote

$90K - $120K/yr

Full-time

Re-posted 4 hours ago


Job description

AO Globe Life is hiring Remote Client Support Specialists to join our fully remote, mission-driven team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications-or for individuals who thrive in a people-centered, service-first environment.
With comprehensive training, inbound client interest, and a structured mentorship program, you'll have the support needed to build a meaningful, long-term career from anywhere in the United States.
Key Responsibilities
  • Conduct virtual consultations with clients via Zoom
  • Guide individuals and families through personalized supplemental benefit options
  • Support clients throughout the enrollment process with clarity and professionalism
  • Maintain accurate digital documentation and manage follow-up communication
  • Deliver high-quality, client-focused service
  • Participate in ongoing mentorship, professional development, and team training
  • Build strong, long-term client relationships
Qualifications
  • Strong communication and interpersonal skills
  • Organized, self-motivated, and comfortable working independently
  • Confident in virtual meetings and familiar with digital tools
  • Passionate about helping others and contributing to a mission-driven organization
  • Customer service or consultative experience preferred, not required
  • Authorized to work in the United States
  • Reliable internet connection and Windows-based laptop or PC with webcam
What We Offer
  • 100% remote role with flexible scheduling
  • Weekly performance-based pay
  • Inbound client interest - no cold outreach
  • Renewal-based income growth opportunities
  • 3% equity opportunity for qualifying team members
  • Monthly and quarterly performance bonuses
  • Full training and licensing support
  • Clear advancement pathways into leadership roles
  • Supportive, people-first team culture
About AO Globe Life
For more than 70 years, AO Globe Life has served union members, credit union clients, and veterans nationwide by providing supplemental benefits that help protect working families. As a remote-first organization, we are committed to integrity, flexibility, and empowering our team members to build meaningful careers.
If you're ready to launch a career that blends purpose, flexibility, and long-term opportunity, apply today.