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Retail Customer Service Representative Jobs in Florida

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We are currently seeking Entry-Level Retail Customer Service Representatives who are passionate about helping others, eager to learn, and ready to grow within a collaborative, fast-paced environment.

Retail Customer Service

Hialeah, FL · On-site

$13.75 - $18/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative (Pawnbroker): This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Brandon, FL

$13.25 - $17.50/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Fort Lauderdale, FL · On-site

$14.50 - $19/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Fort Lauderdale, FL · On-site

$14.50 - $19/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Brandon, FL · On-site

$13.75 - $18.25/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Brandon, FL · On-site

$13.50 - $17.75/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Fort Lauderdale, FL · On-site

$14.50 - $19/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Tampa, FL · On-site

$14.50 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Miami, FL · On-site

$14.50 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Miami, FL · On-site

$14 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Miami, FL · On-site

$14.50 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Tampa, FL · On-site

$14.50 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Largo, FL · On-site

$15 - $16/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Tampa, FL · On-site

$14.50 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Tampa, FL · On-site

$14.50 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

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Retail Customer Service Representative information

See Florida salary details

$7

$12

$17

How much do retail customer service representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for retail customer service representative in Florida is $12.86, according to ZipRecruiter salary data. Most workers in this role earn between $10.96 and $14.38 per hour, depending on experience, location, and employer.

What does a retail customer service representative do?

A Retail Customer Service Representative assists customers in retail environments by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They may also restock shelves, resolve customer complaints, and provide information about products and promotions. Their primary goal is to ensure customer satisfaction and support the overall operations of the store.

What are the key skills and qualifications needed to thrive as a retail customer service representative, and why are they important?

To thrive as a Retail Customer Service Representative, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is often required. Excellent communication, patience, and conflict resolution skills help you stand out when assisting diverse customers. These skills ensure efficient transactions, positive customer experiences, and contribute to the overall success of the retail environment.

What are some common challenges retail customer service representatives face, and how can they effectively handle them?

Retail Customer Service Representatives often encounter challenges such as dealing with difficult customers, managing high volumes of inquiries during busy periods, and resolving issues quickly while maintaining a positive attitude. Effective communication, patience, and strong problem-solving skills are essential for handling these situations. Many employers provide training and support, encouraging teamwork and sharing best practices among colleagues to help representatives succeed and grow in their roles.

What is the difference between Retail Customer Service Representative vs Cashier?

AspectRetail Customer Service RepresentativeCashier
Primary RoleAssist customers, handle inquiries, resolve issues, promote productsProcess transactions, handle payments, issue receipts
Required SkillsCustomer service, communication, problem-solvingBasic math, attention to detail, cash handling
Work EnvironmentSales floor, customer-facing, often in retail storesCheckout counters, retail stores, supermarkets
Common CertificationsNone typically required, but customer service training helpfulCash handling certification optional

While both roles are essential in retail, a Retail Customer Service Representative focuses on assisting customers and enhancing their shopping experience, whereas a Cashier primarily handles transactions at the point of sale. The roles often overlap but serve different functions within the retail environment.

How to get hired as a retail customer service representative?

To get hired as a retail customer service representative, candidates should have strong communication skills, a friendly attitude, and basic computer proficiency. Relevant experience in customer service or sales can improve chances, and many employers require a high school diploma or equivalent. Preparing a tailored resume and demonstrating reliability during interviews are also important steps.

What is the role of retail customer service representatives in retail?

Retail customer service representatives assist customers by answering questions, processing transactions, and resolving issues to ensure a positive shopping experience. They often handle returns, provide product information, and maintain store cleanliness, using point-of-sale systems and communication skills to support store operations.

What are the most commonly searched types of Retail Customer Service Representative jobs in Florida?

The most popular types of Retail Customer Service Representative jobs in Florida are:

What cities in Florida are hiring for Retail Customer Service Representative jobs?

Cities in Florida with the most Retail Customer Service Representative job openings:

What are popular job titles related to Retail Customer Service Representative jobs in FL?

For Retail Customer Service Representative jobs in FL, the most frequently searched job titles are:

Infographic showing various Retail Customer Service Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $26,759 per year, or $12.9 per hour.

Retail Customer Service Representative

Tampa, FL • On-site

The London Group LLC
Real Estate • 1 - 10 employees

$45K - $55K/yr

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.


Job description

The London Group are partnering with leading industry clients including Sunly, Generac, Lowe's and Costco. We specialize in Customer Acquisition and enhancing customer retention through expert support and streamlined processes.

We are currently seeking Entry-Level Retail Customer Service Representatives who are passionate about helping others, eager to learn, and ready to grow within a collaborative, fast-paced environment.

What You’ll Do

As a Customer Service Representative, you will play a pivotal role in representing our brand and supporting our customers. Your daily responsibilities will include:

• Developing a thorough understanding of our products and services to answer customer inquiries and assist in resolving concerns.

• Building trust and rapport through clear, respectful, and solutions-oriented communication.

• Handling every customer interaction with a problem-solving mindset and a positive, can-do attitude.

• Supporting sales and enrollment processes when needed by closing service requests or customer orders.

What We’re Looking For

We’re seeking motivated individuals who thrive on helping others and want to be part of a supportive team. While previous experience is a plus, it’s not required. Ideal candidates will possess:

• A background in customer service or sales (preferred, not required)

• A friendly and engaging demeanor

• Strong verbal communication skills

• A dependable and proactive work ethic

• Confidence when handling challenges and finding creative solutions

• A desire to grow within an organization that values and nurtures its team members

Why You’ll Love Working With Us

We celebrate both personal and professional growth. When you join us, you can expect:

• A dynamic, inclusive, and supportive team environment

• Ongoing hands-on training and mentorship

• Advancement opportunities within a growing company

• A work culture that recognizes hard work and celebrates wins

Perks & Benefits

• Company-sponsored events and celebrations

• Flexible scheduling options

• Complimentary snacks and meals

• Free uniforms

• Career development and advancement opportunities

• Paid training


Schedule

• Day shift

• Monday to Friday

• Occasional weekends as needed

If you're ready to launch your career in a people-first organization and contribute to a positive customer experience, we encourage you to apply today. We’d love to meet you!