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Retail Customer Service Representative Jobs in Florida

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Retail Customer Service Representative As an Retail Customer Service Representative, you will work in a retail environment representing well-known brands and providing customers with friendly ...

Be Seen First

Retail Customer Service Representative As an Retail Customer Service Representative, you will work in a retail environment representing well-known brands and providing customers with friendly ...

Be Seen First

We are currently seeking Entry-Level Retail Customer Service Representatives who are passionate about helping others, eager to learn, and ready to grow within a collaborative, fast-paced environment.

Retail Customer Service

Hialeah, FL · On-site

$13.75 - $18/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative (Pawnbroker): This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Brandon, FL · On-site

$13.75 - $18.25/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Brandon, FL · On-site

$13.50 - $17.75/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Fort Lauderdale, FL · On-site

$14.50 - $19/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Fort Lauderdale, FL · On-site

$14.50 - $19/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Brandon, FL

$13.25 - $17.50/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Fort Lauderdale, FL · On-site

$14.50 - $19/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Tampa, FL · On-site

$14.50 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Miami, FL · On-site

$14.50 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Tampa, FL · On-site

$14.50 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Tampa, FL · On-site

$14.50 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Tampa, FL · On-site

$14.50 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

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Retail Customer Service Representative information

See Florida salary details

$7

$12

$17

How much do retail customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for retail customer service representative in Florida is $12.86, according to ZipRecruiter salary data. Most workers in this role earn between $10.96 and $14.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a retail customer service representative, and why are they important?

To thrive as a Retail Customer Service Representative, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is often required. Excellent communication, patience, and conflict resolution skills help you stand out when assisting diverse customers. These skills ensure efficient transactions, positive customer experiences, and contribute to the overall success of the retail environment.

What are some common challenges retail customer service representatives face, and how can they effectively handle them?

Retail Customer Service Representatives often encounter challenges such as dealing with difficult customers, managing high volumes of inquiries during busy periods, and resolving issues quickly while maintaining a positive attitude. Effective communication, patience, and strong problem-solving skills are essential for handling these situations. Many employers provide training and support, encouraging teamwork and sharing best practices among colleagues to help representatives succeed and grow in their roles.

What does a retail customer service representative do?

A Retail Customer Service Representative assists customers in retail environments by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They may also restock shelves, resolve customer complaints, and provide information about products and promotions. Their primary goal is to ensure customer satisfaction and support the overall operations of the store.

What is the difference between Retail Customer Service Representative vs Cashier?

AspectRetail Customer Service RepresentativeCashier
Primary RoleAssist customers, handle inquiries, resolve issues, promote productsProcess transactions, handle payments, issue receipts
Required SkillsCustomer service, communication, problem-solvingBasic math, attention to detail, cash handling
Work EnvironmentSales floor, customer-facing, often in retail storesCheckout counters, retail stores, supermarkets
Common CertificationsNone typically required, but customer service training helpfulCash handling certification optional

While both roles are essential in retail, a Retail Customer Service Representative focuses on assisting customers and enhancing their shopping experience, whereas a Cashier primarily handles transactions at the point of sale. The roles often overlap but serve different functions within the retail environment.

What are the most commonly searched types of Retail Customer Service Representative jobs in Florida? The most popular types of Retail Customer Service Representative jobs in Florida are:
What cities in Florida are hiring for Retail Customer Service Representative jobs? Cities in Florida with the most Retail Customer Service Representative job openings:
What are popular job titles related to Retail Customer Service Representative jobs in FL? For Retail Customer Service Representative jobs in FL, the most frequently searched job titles are:
Infographic showing various Retail Customer Service Representative job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $26,759 per year, or $12.9 per hour.

Retail Customer Service Representative

GrooGlobal

Medley, FL • On-site

$800 - $1.5K/wk

Full-time

Posted 8 days ago

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Job description

Retail Customer Service Representative

As an Retail Customer Service Representative, you will work in a retail environment representing well-known brands and providing customers with friendly, knowledgeable, and professional support. You will help customers understand available products and services, answer questions, and recommend solutions based on their individual needs.

Responsibilities

  • Provide friendly customer service and product support in a retail environment.
  • Build positive customer relationships and recommend products based on customer needs.
  • Represent our clients professionally while delivering excellent customer experience.
  • Participate in team meetings, training, and professional development opportunities.
  • Work collaboratively with your team in a positive, goal-oriented environment.

What We Look For

  • A positive, professional, and coachable attitude
  • Strong communication and interpersonal skills
  • A genuine interest in helping and working with people
  • Comfortable working in a fast-paced, customer-focused retail environment
  • Ability to work well independently and as part of a team
  • A desire to learn, grow, and develop professionally
  • Interest in long-term career growth and leadership opportunities

Previous customer service or sales experience is helpful but not required. We provide training and mentorship to help the right candidate succeed.