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Retail Sales Representative Jobs (NOW HIRING)

Ace Hardware

Retail Sales Representative

Warren, PA

Main Responsibilities of a Retail Sales Representative: * Greeting and assisting customers * Keeping the selling floor stocked and organized * Upselling and cross-selling * Product knowledge Retail ...

Ace Hardware

Retail Sales Representative

Richmond, TX · On-site

$10 - $15/hr

Main Responsibilities of a Retail Sales Representative: * Greeting and assisting customers * Keeping the selling floor stocked and organized * Upselling and cross-selling Retail Sales Representative ...

Batteries Plus

Retail Sales Representative

Atlanta, GA

$14 - $17/hr

Main Responsibilities of a Retail Sales Representative: * Greeting and assisting customers * Keeping the selling floor stocked and organized * Upselling and cross-selling Retail Sales Representative ...

Batteries Plus

Retail Sales Representative

Marietta, GA · On-site

$14 - $17/hr

Main Responsibilities of a Retail Sales Representative: * Greeting and assisting customers * Keeping the selling floor stocked and organized * Upselling and cross-selling Retail Sales Representative ...

Batteries Plus

Retail Sales Representative

Athens, GA · On-site

$14 - $17/hr

Main Responsibilities of a Retail Sales Representative: * Greeting and assisting customers * Keeping the selling floor stocked and organized * Upselling and cross-selling Retail Sales Representative ...

Plato's Closet

Retail Sales Representative

Asheville, NC · On-site

$11 - $12/hr

Follows direction well Retail Sales Representative We're looking for a retail sales person who will provide respectful, helpful, friendly customer service. A good candidate for this job is someone ...

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How much do retail sales representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for retail sales representative in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.39 per hour, depending on experience, location, and employer.

What is a retail sales representative?

Retail sales representatives work in retail stores and are responsible for helping customers with their shopping needs. Their job duties include providing information about products, assisting customers to locate products in the store, and keeping the store clean and orderly. Most retail sales representatives have completed high school, though some retail stores also hire high school students, especially during busy seasonal periods, such as summer or the holiday season. Prior retail service experience may not be required; retail stories typically provide on-the-job training.

What are the key skills and qualifications needed to thrive as a retail sales representative, and why are they important?

To thrive as a Retail Sales Representative, you need strong interpersonal skills, product knowledge, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management software is typically required. Outstanding communication, active listening, and problem-solving abilities help build rapport with customers and address their needs effectively. These skills ensure a positive customer experience, drive sales, and support the overall success of the retail business.

What are some common challenges retail sales representatives face when meeting sales targets, and how can they overcome them?

Retail Sales Representatives often encounter challenges such as fluctuating customer traffic, product knowledge gaps, and handling objections from shoppers. To overcome these, successful representatives stay proactive by continually updating their product knowledge, engaging customers through active listening, and adapting their sales approach to different customer needs. Building rapport and maintaining a positive attitude, even during slow periods, can also help in consistently achieving or exceeding sales goals.

What is the difference between Retail Sales Representative vs Customer Service Associate?

AspectRetail Sales RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; sales experienceHigh school diploma; customer service skills
Work EnvironmentRetail stores, sales floorsCustomer service counters, call centers
Employer & Industry UsageRetail, sales-focused companiesRetail, service industries
Common Search & ComparisonYesNo

Retail Sales Representatives focus on selling products directly to customers, often working on the sales floor. Customer Service Associates primarily assist customers with inquiries, returns, and support. While both roles require strong communication skills and are found in retail environments, their main responsibilities differ: sales versus customer support.

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Retail Sales Representative jobs near you
Infographic showing various Retail Sales Representative job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $44,205 per year, or $21.3 per hour.

Retail Sales Representative

Ace Hardware

Warren, PA

Part-time

Re-posted 28 days ago

Ace Hardware Corporation rating

6.1

Company rating: 6.1 out of 10

Based on 1,491 frontline employees who took The Breakroom Quiz

37th of 51 rated home improvement retailers

Job description

Main Responsibilities of a Retail Sales Representative:
  • Greeting and assisting customers
  • Keeping the selling floor stocked and organized
  • Upselling and cross-selling
  • Product knowledge
Retail Sales Representative Job Description:

We are looking for a qualified retail sales representative in our Oneida Hearth & Home store to provide our customers with outstanding service and make sure all their needs are met.

The sales representative will be selling fireplaces, stoves, flooring, hot tubs, hot tub/pool chemicals, and perform water tests. A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively problem solve. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again.

A qualified candidate must also have excellent product knowledge and ensure the selling floor is always fully stocked and organized.

Responsibilities of a Retail Sales Representative:
  • Greeting customers
  • Helping customers find what they are looking for
  • Introducing customers to new products
  • Informing customers about sales, discounts, and promotions
  • Upselling and cross-selling products when appropriate
  • Answering questions about products or services
  • Stocking and organizing product racks
  • Handling returns
  • Coordinating with team members for outstanding customer service
Retail Sales Representative Job Requirements:
  • High school degree or equivalent
  • Experience as a retail sales representative or similar role
  • Computer usage
  • Answering phone calls
  • Familiarity with visual merchandising
  • Ability to stock and restock shelves
  • Strong communication skills
  • Excellent problem-solving skills
  • Good organization skills
  • Positive and friendly attitude
  • Ability to successfully work in a team

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

What Ace Hardware Corporation employees say

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About Ace Hardware

Sourced by ZipRecruiter

Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

Industry

Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Oak Brook, IL, US

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