How to become a retail sales representative?

The minimum qualifications for a Retail Sales Representative job include a high school diploma or GED. Some organizations might also prefer prior retail or service industry work experience, but many offer on-the-job training. Employers may also hire high school students for seasonal help. Retail Sales Representatives work in retail stores and apply customer service, communication, active listening, interpersonal, accounting, and human resources skills. Duties and responsibilities for a Retail Sales Representative job can include greeting customers, supporting customers with their shopping needs and inquiries, running the cash register to check people out, stocking shelves and racks, processing returns, opening and closing retail establishments, and maintaining sales records.