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Fcl Export Customer Service Jobs (NOW HIRING)

FCL Export/Import Coordinator Department: Operations Employment Type: Full Time Location: Braintree ... Prior experience in a freight forwarding, logistics, or customer service role. * Ability to work ...

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

Export Customer Service Representative

Mesa, AZ ยท On-site

$15.25 - $20.75/hr

The Role The Export Customer Service Representative will be responsible for follow through of all phases of customer order processing for assigned accounts. They serve as primary contact for the ...

Export Customer Service Representative

Mesa, AZ ยท On-site

$15.25 - $20.75/hr

The Role The Export Customer Service Representative will be responsible for follow through of all phases of customer order processing for assigned accounts. They serve as primary contact for the ...

$15.75 - $21.50/hr

The RoleThe Export Customer Service Representative will be responsible for follow through of all phases of customer order processing for assigned accounts. They serve as primary contact for the ...

Export Customer Service Representative

Mesa, AZ ยท On-site

$15.25 - $20.75/hr

The Role The Export Customer Service Representative will be responsible for follow through of all phases of customer order processing for assigned accounts. They serve as primary contact for the ...

Export Customer Support

Chestertown, MD ยท On-site

$18 - $23/hr

Export Customer Support Location: 1 Dixon Square, Chestertown, MD 21620 Work Hours: 8:00 AM to 5:00 ... Strong customer service mindset with a positive, professional attitude * Effective written ...

Export Customer Support

Chestertown, MD ยท On-site

$18 - $23/hr

Export Customer Support Location: 1 Dixon Square, Chestertown, MD 21620 Work Hours: 8:00 AM to 5:00 ... Strong customer service mindset with a positive, professional attitude * Effective written ...

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Fcl Export Customer Service information

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$15

$23

$32

How much do fcl export customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for fcl export customer service in the United States is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What is export customer service job description?

An Fcl Export Customer Service job involves coordinating and managing the export of full container load shipments, communicating with clients, carriers, and customs authorities to ensure timely and accurate delivery. The role requires knowledge of shipping documentation, export regulations, and proficiency with logistics software. Strong communication and problem-solving skills are essential for handling customer inquiries and resolving issues during the export process.

What are popular job titles related to Fcl Export Customer Service jobs?

For Fcl Export Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Fcl Export Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,546 per year, or $23.3 per hour.

FCL Export/Import Coordinator

Braintree, MA โ€ข On-site

Shipco Transport Inc.
Transportation and Warehousingย โ€ขย 201 - 500 employees

$21 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago


Job description

FCL Export/Import Coordinator

Department: Operations

Employment Type: Full Time

Location: Braintree, MA

Reporting To: Christopher Barry

Compensation: $21.00 - $25.00 / hour

Description

As a subsidiary of Denmark-based Scan-Group, our history in shipping and logistics dates to 1969. From Scan-Group, Shipco Transport was founded in 1988 and has organically grown into one of the worldโ€™s leading neutral NVOCCs. Headquartered in Chatham, New Jersey, Shipco Transport operates more than 75 offices in over 30 countries across 5 continents and employs over 2,200 people. Our companyโ€™s truly intermodal character, offering LCL & FCL Ocean and Air freight services, uniquely positions Shipco as a โ€˜one stopโ€™ provider of worldwide transportation solutions. (Website: www.shipco.com)

Shipco Transport Inc., a leading international cargo transportation company, has an immediate opening at our BOS branch located in Braintree, MA for an experienced FCL Export/Import Coordinator.

We are seeking a highly organized, customer-focused FCL Ocean Export/Import Coordinator to join our logistics team. The ideal candidate will bring solid experience in Ocean Export or Import operations within an NVOCC or Freight Forwarding environment, along with strong knowledge of export documentation, regulations, and shipment management. Excellent communication skills, sharp attention to detail, and the ability to manage multiple priorities in a fast-paced setting are essential.

Key Responsibilities
  • Coordinate and manage Ocean Export/Import shipments from origin to destination.
  • Track shipment milestones and follow up with customers and carriers.
  • Communicate proactively with Steamship lines, terminal operators, drayage carriers, overseas agents, and other internal and external stakeholders.
  • Provide status updates, freight rates, and shipment details to clients and vendors.
  • Receive, review, and ensure documentation is accurately processed and released to customers and agents in a timely manner.
Skills, Knowledge and Expertise
  • Prior experience in a freight forwarding, logistics, or customer service role.
  • Ability to work under pressure, manage tight deadlines, and adjust when circumstances change.
  • Strong knowledge of export procedures, documentation, and regulatory requirements.
  • Strong organizational and multitasking abilities for fast-paced environments.
  • Knowledge of MS Outlook and Excel with the ability to learn new software.
  • Strong customer service focus and commitment to delivering exceptional client experiences.
Benefits

We offer a positive and friendly atmosphere with opportunities for advancement and personal growth. Salary is commensurate with experience.

  • We offer medical, dental, life and vision insurance, short and long term disability insurance.
  • We also offer a flexible benefits account, an optional wellness program and a matching 401(k) plan.

Shipco Transport is an Equal Opportunity Employer, welcoming applications from individuals of all abilities, backgrounds, and experiences.

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