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Export Customer Service Jobs (NOW HIRING)

DOOSAN

Export Dealer Service Representative

Miami Lakes, FL · On-site

$41K - $54K/yr

Job Information Are you passionate about providing top-notch customer service and support in a dynamic, global environment? Do you excel in managing logistics and export processes while ensuring ...

CONN-SELMER INC

Export Processor

Elkhart, IN · On-site

The Export Processor will report to the Director of Customer Service and is responsible for receiving and processing orders for assigned territory(s) promptly and accurately according to policies in ...

Conn Selmer, Inc

Export Processor

Elkhart, IN · On-site

The Export Processor will report to the Director of Customer Service and is responsible for receiving and processing orders for assigned territory(s) promptly and accurately according to policies in ...

C&D Technologies

Customer Service Associate

Lihue, HI · Remote

$14.25 - $19.75/hr

Supervisor, Customer Service Location : U.S. Remote Position Overview The Associate, Customer ... Manages complex situations for domestic and export customer accounts (last minute changes, freight ...

C&D Technologies

Customer Service Representative

Tampa, FL · Hybrid

$14.50 - $19.75/hr

Distribution experience and an export or import background preferred. • Good written and verbal ... customer service and fast-paced environment • Must work well in a team environment • Must ...

odc

Senior Export Specialist

Vernon Hills, IL · Hybrid

$31.50/hr

Accurate and timely entry of customer orders * Handle daily service and order activities. * Work ... Minimum 3-4 years working in an export or import logistics capacity Skills & Abilities:

C&D Technologies, Inc.

Customer Service Associate

Lihue, HI · On-site

$14.25 - $19.75/hr

Supervisor, Customer Service Location : U.S. Remote Position Overview The Associate, Customer ... Manages complex situations for domestic and export customer accounts (last minute changes, freight ...

odc

Senior Export Specialist

Vernon Hills, IL · Hybrid

$31.50/hr

Accurate and timely entry of customer orders * Handle daily service and order activities. * Work ... Minimum 3-4 years working in an export or import logistics capacity Skills & Abilities:

Staff Solve

Ocean Export Manager - 77073

Houston, TX

This role requires strong knowledge of international shipping regulations, carrier negotiations, export documentation, and customer service. The manager serves as the primary point of contact between ...

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How much do export customer service jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for export customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How much does an importer/exporter make?

An export customer service role typically earns between $35,000 and $60,000 annually, depending on experience, location, and company size. Salaries can increase with industry knowledge, language skills, and certifications in international trade or logistics.

What are the key skills and qualifications needed to thrive in the Export Customer Service position, and why are they important?

To thrive as an Export Customer Service representative, you need strong knowledge of international trade procedures, export documentation, and customer relationship management, often supported by a degree in business or a related field. Familiarity with ERP systems, shipping software, and export compliance platforms is typically required. Outstanding attention to detail, communication skills, and the ability to problem-solve efficiently make someone stand out in this position. These competencies ensure timely, accurate order processing and effective coordination with clients, logistics partners, and internal teams.

What are some of the main challenges faced in an Export Customer Service role, and how are they typically addressed?

A key challenge in Export Customer Service is managing complex international shipping requirements, such as varying customs regulations, shipping schedules, and documentation standards across different countries. Representatives commonly address these challenges by staying up to date with global export regulations and working closely with logistics providers to ensure smooth and compliant shipments. Effective communication is essential when resolving issues such as delayed shipments or incomplete documentation, and teamwork with sales, logistics, and compliance departments is often required. Many employers provide ongoing training and digital tools to help representatives stay organized and manage these complexities efficiently.

What is export customer service job description?

An export customer service representative manages communication between exporters and international clients, handling inquiries, processing orders, and resolving issues related to shipping, documentation, and customs. The role requires knowledge of export regulations, strong communication skills, and proficiency with customer service software. It often involves coordinating with logistics and sales teams to ensure timely delivery and customer satisfaction.

What is an Export Customer Service job?

An Export Customer Service job involves handling international orders, ensuring smooth communication between clients, logistics teams, and customs authorities. Responsibilities include processing export documentation, managing shipments, and resolving customer inquiries related to deliveries and regulations. Strong organizational skills, knowledge of export procedures, and customer service expertise are essential for this role.

Which company is best for export?

For an export customer service role, the best companies are typically large multinational corporations involved in international trade, logistics, or manufacturing. These companies often have established export departments, require strong communication skills, and may prefer candidates with knowledge of customs regulations and export documentation.

What customer service jobs pay the most?

In customer service, roles such as export customer service managers or senior account managers tend to offer higher salaries due to increased responsibilities and experience requirements. Specialized skills, industry knowledge, and certifications can also lead to higher pay in this field. Generally, managerial and technical customer service positions pay more than entry-level roles.
More about Export Customer Service jobs
What are the most commonly searched types of Export Customer Service jobs? The most popular types of Export Customer Service jobs are:
What states have the most Export Customer Service jobs? States with the most job openings for Export Customer Service jobs include:
What job categories do people searching Export Customer Service jobs look for? The top searched job categories for Export Customer Service jobs are:
Export Customer Service jobs near you
Infographic showing various Export Customer Service job openings in the United States as of June 2026, with employment types broken down into 3% Full Time, and 97% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Export Dealer Service Representative

Export Dealer Service Representative

DOOSAN

Miami Lakes, FL • On-site

$41K - $54K/yr

Other

Posted 22 days ago

Job description

At Doosan Bobcat, our success is powered by our people. Through our winning culture and one global team working together, we deliver the best products and service to our customers - and make the world a better place. Join our team today and start building your career with a worldwide leader.

Job Information

Are you passionate about providing top-notch customer service and support in a dynamic, global environment? Do you excel in managing logistics and export processes while ensuring customer satisfaction? If so, we invite you to apply for the position of Export Customer Service Representative. 

This position is responsible for ensuring the execution of customer service activities and manages the resolution of customer issues.  This position also works closely with the Operations, distribution, logistics and compliance on improvements and decision making regarding export needs and issues.

Role & Responsibility
    • Responsible for all customer service aspects related to completes, attachments and parts.
    • Manage access to "Doosan's Passport" for the dealers and provide support to all district managers and dealers in that regard.
    • Logistics, export, and process related issue resolution in regards to shipping, documentation, claims, lead times and customer service.  Acting as the main liaison between the dealers import and logistics departments and the factories.
    • Work in coordination with the Korean support team in order to track orders, releases, in transit goods and issue resolution. Including pricing mistakes, discounts and documentation.
    • This position is to provide Customer Service Support and Training to the Bobcat and Portable Power dealership network within South America, Central America, Mexico and the Caribbean; as well as end customers and business units. CSR interact daily with the Korea Team, regarding sales/pricing, information management, data-base, finance issues; as well as with the credit and collections team in Mexico. Also interact with the Europe and USA factory teams including the following departments: product management, shipping, exports, information management, planners and aftermarket customer service teams. Incumbent will also support upper management, district regional sales and service managers including aftermarket.
    • Responsible for all customer service aspects related to completes, attachments and parts.
    • Logistics, export, and process related issue resolution in regards to shipping, documentation, claims, lead times and customer service.  Acting as the main liaison between the dealers import and logistics departments and the factories.

    Others:

    • Proactive participation in issue resolution and follow up as it relates to operational and process functionality. Working with operations, IT and the required functional teams.
    • Proactive support to the sales and service team anytime we encounter operational or logistic issues related to a particular dealer or country.
    • Support the strategic initiatives and provide feedback on results.
    • Daily backorder reporting and monitoring for parts, attachments and wholegoods.
    • Proactive participation in issue resolution and follow up as it relates to operational and process functionality. Working with operations, IT and the required functional teams.
    • Proactive support to the sales and service team anytime we encounter operational or logistic issues related to a particular dealer or country.
    • Support the strategic initiatives and provide feedback on results.
    • Daily backorder reporting and monitoring for parts, attachments and wholegoods for assigned countries.
Job Requirement
  • Education Requirement: High School Diploma (or GED or High School education equivalent); or 5<10 years related experience and/or training in Lift Trucks; or equivalent combination of education and experience.
  • Travel: Up to 10%
  • Language Skills: Fluent in English, Spanish, and Portuguese
  • Experience with Technology: ERP systems such as SAP, ORACLE, Microsoft.

 As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more.

Doosan is an Equal Opportunity Employer, including Individuals with Disabilities and Protected Veterans.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. If you have a disability or special need that requires accommodation, please contact us at 701-476-4263. 

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