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Export Customer Service Jobs (NOW HIRING)

Leschaco Inc

Export Coordinator - Tank Container

Houston, TX · On-site

$39K - $51K/yr

Develops and maintains excellent customer service to internal and external customers. * Receives, reviews, and processes export documentation for an assigned base of accounts. * Processes and follows ...

Parker

Sr. Customer Service Representative - PMD

Erie, PA · On-site

$18.75 - $25.75/hr

Sr. Customer Service Representative - PMD The PMD Sr Customer Service Rep / Export Customer Service Rep is a key role within the Customer Excellence team. This position serves as the liaison between ...

Parker

Sr. Customer Service Representative - PMD

Cary, NC · On-site

$19.50 - $27/hr

Sr. Customer Service Representative - PMD The PMD Sr Customer Service Rep / Export Customer Service Rep is a key role within the Customer Excellence team. This position serves as the liaison between ...

Parker

Sr. Customer Service Representative - PMD

Erie, PA · On-site

$18.75 - $25.75/hr

Position Summary The PMD Sr Customer Service Rep / Export Customer Service Rep is a key role within the Customer Excellence team. This position serves as the liaison between Parker Lord and its ...

Staff Solve

Ocean Export Manager - 77073

Houston, TX · On-site

This role requires strong knowledge of international shipping regulations, carrier negotiations, export documentation, and customer service. The manager serves as the primary point of contact between ...

Scan-Group

LTL Customer Service

Atlanta, GA · On-site

$15.50 - $21/hr

Knowledgeable in all aspects of export customer service and/or operations. * Strong data entry skills required. * Excellent verbal and written communication skills, excellent organizational skills ...

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How much do export customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for export customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an export customer service?

An Export Customer Service job involves handling international orders, ensuring smooth communication between clients, logistics teams, and customs authorities. Responsibilities include processing export documentation, managing shipments, and resolving customer inquiries related to deliveries and regulations. Strong organizational skills, knowledge of export procedures, and customer service expertise are essential for this role.

What are the key skills and qualifications needed to thrive in export customer service?

To thrive as an Export Customer Service representative, you need strong knowledge of international trade procedures, export documentation, and customer relationship management, often supported by a degree in business or a related field. Familiarity with ERP systems, shipping software, and export compliance platforms is typically required. Outstanding attention to detail, communication skills, and the ability to problem-solve efficiently make someone stand out in this position. These competencies ensure timely, accurate order processing and effective coordination with clients, logistics partners, and internal teams.

What are some of the main challenges faced in an export customer service role, and how are they typically addressed?

A key challenge in Export Customer Service is managing complex international shipping requirements, such as varying customs regulations, shipping schedules, and documentation standards across different countries. Representatives commonly address these challenges by staying up to date with global export regulations and working closely with logistics providers to ensure smooth and compliant shipments. Effective communication is essential when resolving issues such as delayed shipments or incomplete documentation, and teamwork with sales, logistics, and compliance departments is often required. Many employers provide ongoing training and digital tools to help representatives stay organized and manage these complexities efficiently.

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What states have the most Export Customer Service jobs?

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Export Customer Service jobs near you
Infographic showing various Export Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Part-Time Customer Service Representative - Contact Center

Virginia Beach, VA • On-site

ZIM Integrated Shipping Services
See more jobs at ZIM Integrated Shipping Servicesexternal

$13.75 - $17.75/hr

Other

Posted 27 days ago

Job description

Customer Service Representative - Call Center

The Customer Service Representative - Call Center will be responsible for the initial contact with our import and export customer. Providing outstanding customer service involves understanding the needs and expectations of our customers and going above and beyond to meet them. This role is responsible for the issuance of export bookings, questions regarding Imports (Arrival Notice, Last free Day, container status), Release and Documentation (Shipping Instructions, Correctors, Release). The role responsibilities include, requires patience, empathy, and a deep knowledge of our products and service offerings.

• Manage inbound calls in a timely manner

• Identify customers' needs, clarify information and provide solutions

• General Customer Service Duties as required for each customer interaction

• Identify and escalate priority issues to appropriate departments

• Follow up on customer interactions when necessary

• Document all call information according to standard operating procedure

• Maintain a high level of professionalism with customers and working to establish a positive rapport with every caller

• Takes an active role in his/her own development by integrating coaching/feedback on performance into daily routines.

• Any other duties as assigned

• High school diploma or general education degree (GED)

• One to Two years of Import, Export, Operations or Logistics experience and/or training

• Excellent soft skills

• Previous Call center Experience

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