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Export Customer Service Jobs (NOW HIRING)

Leschaco Inc

Export Coordinator - Tank Container

Houston, TX · On-site

$39K - $51K/yr

Develops and maintains excellent customer service to internal and external customers. * Receives, reviews, and processes export documentation for an assigned base of accounts. * Processes and follows ...

sea shipping line

Be Seen First

export customer service agent in Houston TX or Oakland California

Houston, TX · On-site

$40K - $55K/yr

Customer service in our ocean export department supporting our office in Oakland but based in our Shenandoah TX office or Oakland California. Responsible for customer rate quotations, traffic ...

Staff Solve

Ocean Export Manager - 77073

Houston, TX

This role requires strong knowledge of international shipping regulations, carrier negotiations, export documentation, and customer service. The manager serves as the primary point of contact between ...

Scangroup

LTL Customer Service

Atlanta, GA · On-site

$15.50 - $21/hr

Knowledgeable in all aspects of export customer service and/or operations. * Strong data entry skills required. * Excellent verbal and written communication skills, excellent organizational skills ...

Scan-Group

LTL Customer Service

Atlanta, GA · On-site

$15.50 - $21/hr

Knowledgeable in all aspects of export customer service and/or operations. * Strong data entry skills required. * Excellent verbal and written communication skills, excellent organizational skills ...

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How much do export customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for export customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an export customer service?

An Export Customer Service job involves handling international orders, ensuring smooth communication between clients, logistics teams, and customs authorities. Responsibilities include processing export documentation, managing shipments, and resolving customer inquiries related to deliveries and regulations. Strong organizational skills, knowledge of export procedures, and customer service expertise are essential for this role.

What are the key skills and qualifications needed to thrive in export customer service?

To thrive as an Export Customer Service representative, you need strong knowledge of international trade procedures, export documentation, and customer relationship management, often supported by a degree in business or a related field. Familiarity with ERP systems, shipping software, and export compliance platforms is typically required. Outstanding attention to detail, communication skills, and the ability to problem-solve efficiently make someone stand out in this position. These competencies ensure timely, accurate order processing and effective coordination with clients, logistics partners, and internal teams.

What are some of the main challenges faced in an export customer service role, and how are they typically addressed?

A key challenge in Export Customer Service is managing complex international shipping requirements, such as varying customs regulations, shipping schedules, and documentation standards across different countries. Representatives commonly address these challenges by staying up to date with global export regulations and working closely with logistics providers to ensure smooth and compliant shipments. Effective communication is essential when resolving issues such as delayed shipments or incomplete documentation, and teamwork with sales, logistics, and compliance departments is often required. Many employers provide ongoing training and digital tools to help representatives stay organized and manage these complexities efficiently.

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What are the most commonly searched types of Export Customer Service jobs?

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What states have the most Export Customer Service jobs?

States with the most job openings for Export Customer Service jobs include:

What job categories do people searching Export Customer Service jobs look for?

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Export Customer Service jobs near you
Infographic showing various Export Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Bilingual Export Customer Service Representative

Sunnen Products Company

Saint Louis, MO • On-site

$15 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Sunnen Products Company is investing in our next 100 years and looking to grow our team! We are seeking results-driven, excited candidates that are interested in working for a company with a long legacy and a bright future! For the last 100 years, we have been a global leader in the manufacturing and distribution of bore sizing and finishing equipment, engine rebuilding equipment, and tooling and abrasives.

As the leading global manufacturer of precision honing equipment and related accessories, Sunnen Products Company provides excellent employment opportunities for those in search of a challenging and rewarding career. We pride ourselves on our quality products, exceptional customer service and highly valued employees.

The Customer Service Representative is dedicated to delivering exceptional customer experiences with professionalism and composure, even in challenging situations. This role offers a dynamic environment, combining customer order processing and inquiry handling through various channels such as phone, email, and eCommerce platforms. As part of a fast-paced, collaborative team, the representative accurately analyzes, interprets, and fulfills customer requests while ensuring efficiency and attention to detail.


ESSENTIAL FUNCTIONS OF THE JOB

The Bilingual Customer Service Representative will be responsible for delivering results that include the following:

  • Establish strong, effective working relationships with customers and coworkers.
  • Efficiently process customer purchase orders received through phone, email, or eCommerce platforms, ensuring accuracy and promptness.
  • Provide leads obtained from customer interactions to appropriate sales personnel.
  • Transfer technical inquiries or application requests to the Advanced Technology Center (honing lab). Transfer customer equipment service needs to Field Service department.
  • Communicate vital order details, such as pricing, delivery schedules, and terms of sale, to keep customers well-informed.
  • Screen customers against Restricted Party Lists.
  • Input customer information into our CRM database for accurate and up-to-date recording of activities.
  • Actively onboard customers to the eCommerce platform for product ordering and self-service with common customer information requests.
  • Proactively call and email customers to foster customer loyalty, satisfaction and increased sales.


POSITION QUALIFICATION REQUIREMENTS

  • High school education or equivalent
  • Minimum of three years' customer service experience
  • Experienced in accurately processing orders using computer applications
  • Proven experience working in a fast-paced environment with the ability to multi-task projects and responsibilities
  • Customer Relationship Management Systems such as (Oracle CX CRM) and eCommerce platforms (Shopify)
  • Ability to work as a team
  • Ability to solve problems
  • Ability to learn technical product attributes
  • Strong written and verbal English and Spanish communication skills


Sunnen offers a wide variety of benefits for our employees, such as:

  • Competitive Insurance Coverage, eligible on the first of the month after hire date:
    • Medical (PPO and High Deductible Plan with Employer HSA Contribution)
    • Dental
    • Vision
    • Life and AD&D
    • Accident
    • Critical Illness
    • Hospital Indemnity
  • 401(k) Eligibility with Employer Match
  • Company Paid Benefits:
    • Group Life and AD&D Insurance
    • Short Term Disability
    • Long Term Disability
    • Employee Assistance Program
  • Competitive Vacation Policy
  • Tuition Reimbursement
  • Paid Plant Closure Between Christmas and New Year's Day

Sunnen is an equal opportunity employer and provides a friendly, family-oriented atmosphere. We are proud to say that our average length of service is nearly 20 years!

Apply today to join Sunnen Products Company and work alongside leading manufacturers as you build a rewarding career!

Apply