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Microsoft Customer Service Jobs in Remote, OR (NOW HIRING)

SuperCare Health

Customer Care Specialist

Roseburg, OR · On-site

$16.25 - $21.50/hr

Excellent Customer Service skills * Detail oriented * Previous Management/Supervisor or Lead experience * Proficiency in Microsoft Word, Outlook, and PowerPoint * Experience in healthcare, medical ...

Banfield

Client Service Coordinator

Oakland, OR · On-site

$17.75 - $23.25/hr

HIRING QUALIFICATIONS / COMPETENCIES Leadership • Customer Focus • Peer Relationships • ... Microsoft Word, Excel, Access, Outlook, etc. ATTITUDES (WILL DO) • Initiative - shows willingness ...

Insight Global

Certified Pharmacy Technician

OR · Remote

$20.50/hr

... months of customer service/ customer relations with healthcare professionals -Technology savvy - Basic proficiency with Microsoft Excel (ability to create, edit, and save a basic spreadsheet ...

Pape Trucks Inc

Service Supervisor

Roseburg, OR

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy ... Microsoft Office suite. * Leadership skills and mindset. * Ability to maintain good customer and ...

Pape' Kenworth

Service Supervisor

Riddle, OR

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy ... Microsoft Office suite. * Leadership skills and mindset. * Ability to maintain good customer and ...

Pape' Kenworth

Service Supervisor

Roseburg, OR

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy ... Microsoft Office suite. * Leadership skills and mindset. * Ability to maintain good customer and ...

Pape' Kenworth

Service Supervisor

Winston, OR

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy ... Microsoft Office suite. * Leadership skills and mindset. * Ability to maintain good customer and ...

Pape' Kenworth

Service Supervisor

Myrtle Creek, OR

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy ... Microsoft Office suite. * Leadership skills and mindset. * Ability to maintain good customer and ...

Pape' Kenworth

Service Supervisor

Sutherlin, OR

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy ... Microsoft Office suite. * Leadership skills and mindset. * Ability to maintain good customer and ...

Pape' Kenworth

Service Supervisor

Roseburg, OR

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy ... Microsoft Office suite. * Leadership skills and mindset. * Ability to maintain good customer and ...

Pape' Kenworth

Service Supervisor

Oakland, OR

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy ... Microsoft Office suite. * Leadership skills and mindset. * Ability to maintain good customer and ...

Pape' Kenworth

Service Supervisor

Wilbur, OR

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy ... Microsoft Office suite. * Leadership skills and mindset. * Ability to maintain good customer and ...

Pape' Kenworth

Service Supervisor

Tenmile, OR

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy ... Microsoft Office suite. * Leadership skills and mindset. * Ability to maintain good customer and ...

Pape' Kenworth

Service Supervisor

Dillard, OR

$60K - $80K/yr

PAPE' KENWORTH - ROSEBURG, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy ... Microsoft Office suite. * Leadership skills and mindset. * Ability to maintain good customer and ...

Insight Global

Certified Pharmacy Technician

OR · On-site

$20.50/hr

... with Microsoft Excel (ability to create, edit, and save a basic spreadsheet), Microsoft Word ... customer service, accuracy, and compliance with regulatory requirements. The Pharmacy Technician ...

UMPQUA VALLEY FINANCIAL LLC

Be Seen First

Front Desk Representative

Roseburg, OR · On-site

$34K - $36K/yr

Maintain accurate records and front desk documentation Preferred Qualifications * 1+ years of experience in customer service * High school diploma or equivalent * Proficiency in Microsoft Office

Insight Global

Pharmacist (RPh)

OR · Remote

$59/hr

... months of customer service/customer relations with healthcare professionals -Technology savvy - Basic proficiency with Microsoft Excel (ability to create, edit, and save a basic spreadsheet ...

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All JobsMicrosoft Customer Service JobsMicrosoft Customer Service Jobs in Remote, OR

Microsoft Customer Service information

See Remote, OR salary details

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How much do microsoft customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for microsoft customer service in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does a Microsoft Customer Service representative typically collaborate with other departments to resolve customer issues?

Microsoft Customer Service representatives often work closely with technical support teams, product specialists, and account managers to ensure that customer issues are thoroughly addressed. When a customer's inquiry requires expertise beyond general troubleshooting, representatives coordinate with these teams to gather accurate information and provide timely solutions. This collaborative approach not only helps resolve complex problems efficiently but also enhances the overall customer experience. Regular team meetings and shared knowledge bases are commonly used to facilitate smooth communication and problem-solving.

What skills and qualifications are needed to thrive as a Microsoft Customer Service representative?

To thrive as a Microsoft Customer Service Representative, you need strong problem-solving skills, a solid understanding of Microsoft products, and experience in customer support, often supported by a relevant degree or technical certification. Familiarity with CRM systems, Microsoft Office Suite, and ticketing platforms is typically required. Exceptional communication, patience, and active listening are crucial soft skills for building rapport and resolving customer issues efficiently. These abilities ensure high-quality support experiences that help maintain customer satisfaction and loyalty for Microsoft's products and services.

What is the difference between Microsoft Customer Service vs Microsoft Technical Support?

AspectMicrosoft Customer ServiceMicrosoft Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications (e.g., CompTIA, Microsoft certifications)
Work EnvironmentCall centers, online chat, email supportRemote or on-site technical troubleshooting, diagnostics
Employer & Industry UsageCustomer service teams within Microsoft, retail, and online supportTechnical support teams for Microsoft products and services
Common Search & Comparison IntentUnderstanding customer service roles at MicrosoftDistinguishing technical support from general customer service

Microsoft Customer Service focuses on assisting users with account issues, billing, and general inquiries, requiring strong communication skills. Microsoft Technical Support involves troubleshooting technical problems, requiring technical knowledge and certifications. Both roles are essential in Microsoft’s support ecosystem but differ mainly in technical complexity and skill requirements.

What does a Microsoft Customer Service representative do?

A Microsoft Customer Service representative assists customers with inquiries, troubleshooting, and resolving issues related to Microsoft products and services. They handle questions about software installations, account management, billing, subscriptions, and technical problems. These professionals communicate via phone, chat, or email, aiming to provide a positive customer experience and ensure satisfaction with Microsoft products. They may also guide customers through self-service options and escalate complex issues to specialized support teams as needed.
What are popular job titles related to Microsoft Customer Service jobs in Remote, OR? For Microsoft Customer Service jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Microsoft Customer Service jobs in Remote, OR look for? The top searched job categories for Microsoft Customer Service jobs in Remote, OR are:
What cities near Remote, OR are hiring for Microsoft Customer Service jobs? Cities near Remote, OR with the most Microsoft Customer Service job openings:
Microsoft Customer Service jobs near you
Infographic showing various Microsoft Customer Service job openings in Remote, OR as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% In-person job distribution, with an average salary of $39,059 per year, or $18.8 per hour.

Customer Care Specialist

SuperCare Health

Roseburg, OR • On-site

$16.25 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

SuperCare Health rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

"Improving the lives of those with chronic care diseases while providing solutions to our customers.'
Looking for a new opportunity? At Rick's Medical, a SuperCare Health company, you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.
**Note: This is an onsite role**
Essential Duties:
Under the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes; patients, clients, referral sources, physicians, sales representatives, and fellow coworkers.
Responsibilities:
  • Answers incoming phone calls and faxes, takes customers' orders for durable medical and respiratory equipment, repairs, supplies, and other miscellaneous items
  • Maintains open communication with patients/clients and referral sources
  • Responds to patient/client questions and problems
  • Services walk in customers as needed
  • Prepares intake, gathers all necessary information about referral, patient demographics, contact person, physician, diagnosis, discharge time and place, item(s) requested
  • Gathers all necessary documentation, prior to delivery CMN, Rx, ABG, Care Plan, Auth, etc.
  • Verifies medical necessity with physician
  • Verifies eligibility and coverage with Insurance and carrier according to guidelines or contract
  • Verifies payer (with matrix), obtains authorization, expiration date
  • Verifies patient demographics and prior equipment usage with patient
  • Informs patient of financial responsibilities: copay, share of cost, deductible, etc.
  • Enters data and each order (new or otherwise) in system accurately and in a timely manner
  • Processes closet and on call orders as received
  • Enters notes in appropriate areas of insurance, general, and authorizations in the computer system
  • Process orders to shipping or dispatching for Technician or RT deliveries
  • Remains knowledgeable on product and insurance coverage issues in order to inform patients of copays and other benefit information
  • Attends all departmental meetings, company meetings, and in-services
  • Reports to work daily and is ready to work at the scheduled start time
  • Works Saturday assignment as needed or scheduled
  • Performs any other duties that may be requested by supervisor or management
  • Understand and adheres to all of SuperCare Health company policies
  • To remain knowledgeable to date on all products, guidelines and insurance coverage trends
  • Maintain a professional safe and clean work environment.
  • Understand and adheres to all of SuperCare Health company policies.
  • Perform all other duties as assigned and required
  • Must meet minimum of monthly goals
  • Schedule- varying start times
  • Fundamental Computer Skills
Education and or Work Experience Requirements:
  • Experience with Medical Supply Company
  • Knowledge of diagnosis and Medical terminology
  • Excellent Customer Service skills
  • Detail oriented
  • Previous Management/Supervisor or Lead experience
  • Proficiency in Microsoft Word, Outlook, and PowerPoint
  • Experience in healthcare, medical and/or HME industry (preferred)
  • Be able to work on multiple tasks. Plan and prioritize actives to achieve results and meet deadlines
  • Strong organizational skills and detail oriented
Benefits:
  • Medical
  • Dental
  • Vision
  • Flexible Savings Account
  • 401K
  • Voluntary Life Insurance
  • Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.
Perks:
  • Paid Training
  • Paid Time Off
  • Sick Time
  • Growth Opportunities
  • Employee Referral Reward Program
  • Employee Discount Program
  • Compensation dependent on experience & qualifications with a range of:

Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests
What Rick's Medical Supply is About
We treat our customers like family. Rick's Medical Supply, Inc. has been the source for medical supplies and equipment in the Roseburg, OR area for over forty years because of our superior commitment to provide you with the absolute best in product quality and customer service. Our highly trained staff will help you make the best choices for your needs, while providing you with friendly service and expert advice. Every effort is made to ensure that your experience is as pleasant and efficient as possible. Stop by and see us! Our business is your good health.
Connect With Us!
Company Website https://www.ricksmedical.com/
Company Business Hours - 8:30 AM - 5:30 PM PST
LinkedIn | Facebook

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