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Customer Service Representative Jobs in Remote, OR

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Company Description Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat ...

Customer Service Representative

Coos Bay, OR

$15.25 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Coos Bay, OR · On-site

$15.25 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Coos Bay, OR

$15.25 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Customer Service Representative information

See Remote, OR salary details

$9

$18

$26

How much do customer service representative jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for customer service representative in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What job makes $10,000 a month without a degree?

A Customer Service Representative typically does not earn $10,000 a month without additional experience or specialized skills. High earnings in customer service roles are uncommon without management responsibilities, sales commissions, or working in high-paying industries, and most such roles require relevant experience or certifications. Achieving this income level usually involves advanced roles or supplementary income sources beyond standard customer service positions.

How can I make 2000 a week working from home?

A Customer Service Representative can earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized tools or certifications. Achieving this income level may involve handling high call volumes, working for companies with higher pay rates, or taking on additional shifts or roles with performance bonuses.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What's the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, client relations directors, or technical support managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.
What are the most commonly searched types of Customer Service Representative jobs in Remote, OR? The most popular types of Customer Service Representative jobs in Remote, OR are:
What are popular job titles related to Customer Service Representative jobs in Remote, OR? For Customer Service Representative jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Remote, OR look for? The top searched job categories for Customer Service Representative jobs in Remote, OR are:
What cities near Remote, OR are hiring for Customer Service Representative jobs? Cities near Remote, OR with the most Customer Service Representative job openings:
Customer Service Representative

Customer Service Representative

Douglas Fast Net

Roseburg, OR

$15.25 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Job description

Customer Service Representative

Douglas Fast Net is a leading provider of high-speed fiber internet in Douglas, Lane and Coos County. We are looking for a dedicated and professional Customer Service Representative(CSR). As a CSR, you will support DFN's customers in-person, over the phone, and via email and chat. You should apply if you have at least one year of previous customer service experience, especially in an office or sales setting, and enjoy working with people both internal and external to an organization.

Why work at DFN?

At DFN, we strive to take care of our employees on and off the job.

Just to highlight a few of our amazing benefits

  • We offer a 200% 401(k) match capping at 9%
  • 100% employer paid medical, dental, and vision plans plan for employees with affordable dependent coverage options.
  • Free 1 Gig high speed fiber internet service if you live within our service territory.
  • PTO package and 10 paid holidays including two days off for your birthday.

See what it's like to work at DFN

We expect every employee to embody these values at DFN-

  • Commitment: You bring energy, loyalty, and perseverance to every interaction.
  • Leadership: You communicate clearly and motivate others by example.
  • Pride: You take pride in delivering service that goes above expectations.
  • Tenacity: You don't stop until the customer is taken care of, completely

POSITION PURPOSE : As a Customer Service Representative, you play a pivotal role in creating exceptional experiences that reflect our promise to be 100% local, customer-first, and dedicated to enhancing lives. At DFN, we don't just connect people to the internet, we empower people through meaningful connections. You will serve as a friendly and knowledgeable front-line resource for customers, supporting them with new services, billing, troubleshooting, and more, all with a heart for service and a standard of excellence.

ESSENTIAL FUNCTIONS:

  • Welcome customers to our office with warmth, professionalism, and a desire to help.
  • Answer incoming calls on a multi-line system with courtesy and clarity.
  • Assist customers in selecting and ordering services; provide recommendations that best suit their needs.
  • Effectively utilize sales and upsell techniques to introduce additional services.
  • Process new service requests, trouble tickets, and updates accurately using SIS and other systems.
  • Accept and post payments, address billing inquiries, and balance daily cash drawer.
  • Monitor and respond to customer service queues, ensuring timely follow-up and resolution.
  • Troubleshoot basic technical issues with customers or direct them appropriately.
  • Schedule installations and service calls in a way that is both customer-focused and efficient.
  • Collaborate on marketing and advertising campaigns as requested.
  • Support community initiatives, promotions, and events that align with DFN's local-first approach.
  • Participate in special projects and contribute to continuous improvement of processes and customer experiences.
  • This job description covers the most crucial key and supplemental duties performed in the position, but does not include other occasional work, which may be similar, related to, or a logical assignment for the position. Other projects will be assigned as needed.

QUALIFICATIONS:

  • High School Diploma or equivalent required.
  • Must be proficient in a variety of Microsoft Office applications as well as company specific software.
  • Must be able to effectively communicate with a variety of customers verbally as well as written forms.
  • Must be able to thrive in a busy, multifaceted office environment.
  • Must be detail-oriented and able to maintain a high level of accuracy with data entry.
  • Must maintain a high level of professionalism when dealing with all customers, internal departments, and vendors.
  • Ability to communicate effectively, both orally and in writing employing de-escalation techniques when needed.
  • DFN is a drug free workplace, all employees are required to successfully complete a pre-employment drug screening as well as any random or for-cause testing while employed.