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Customer Service Representative Jobs in Springfield, OR

MTM Transit

Customer Service Representative

Eugene, OR · On-site

$18/hr

MTM is growing and hiring Customer Service Representatives to support our Lane County operations. All candidates must reside in Eugene, OR or surrounding cities to be considered for this position.

Domino's Franchise

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

Domino's

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Company Description Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat ...

U-Haul

Customer Service Representative

Eugene, OR · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Domino's Pizza

Customer Service Rep

Veneta, OR

$15.75 - $21.50/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

U-Haul

Customer Service Representative

Eugene, OR

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Atkore

Customer Service Representative

Eugene, OR · On-site

$40K - $55K/yr

Customer Service Representative Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on ...

Atkore

Customer Service Representative

Eugene, OR · On-site

$40K - $55K/yr

Customer Service Representative Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on ...

Southern Shingles

Customer Service Representative

Eugene, OR · On-site

$16 - $21.75/hr

The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support. This role engages directly with walk-in customers ...

Topbuild

Customer Service Rep

Eugene, OR

$23/hr

... Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process. * Ability to maintain a positive rapport with customers, providing world class service.

TopBuild Corp.

Customer Service Rep

Eugene, OR · On-site

$20 - $23/hr

... Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process. * Ability to maintain a positive rapport with customers, providing world class service.

Graybar

Customer Service Representative

Eugene, OR

$22/hr

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering ...

Graybar

Customer Service Representative

Eugene, OR · On-site

$22/hr

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Springfield, OR

Customer Service Representative information

See Springfield, OR salary details

$10

$19

$27

How much do customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer service representative in Springfield, OR is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Customer Service Representatives typically do not earn $4,000 weekly without advanced experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, and sometimes licensing or certifications. Most jobs paying this amount without a degree are in sales or commission-based positions with high performance potential.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

How can I make 2000 a week working from home?

A Customer Service Representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing income may involve handling high-volume calls, working for multiple clients, or taking on overtime shifts, often through remote call centers or freelance platforms.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What's the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like technology, finance, and healthcare. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.
More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Springfield, OR? The most popular types of Customer Service Representative jobs in Springfield, OR are:
What are popular job titles related to Customer Service Representative jobs in Springfield, OR? For Customer Service Representative jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Springfield, OR look for? The top searched job categories for Customer Service Representative jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Customer Service Representative jobs? Cities near Springfield, OR with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

MTM Transit

Eugene, OR • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

MTM Transit rating

6.1

Company rating: 6.1 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

66th of 76 rated public transport

Job description

Make a Difference

At MTM Transit, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.

MTM is growing and hiring Customer Service Representatives to support our Lane County operations. All candidates must reside in Eugene, OR or surrounding cities to be considered for this position.

The Customer Service Representative (CSR) handles incoming calls received via an automated call distribution (ACD) system, regarding scheduling of non-emergent transportation and all other details of customer trips. The CSR is the front line representative of Medical Transportation Management (MTM).

What will your job look like?

  • Participate in an extensive paid training program encompassing areas of customer service, computer applications, policy and procedure

  • Manage inbound calls from our members to verify eligibility and coordinate non-emergent transportation utilizing MTM systems

  • Listen and obtain information from callers in a professional, systematic and organized manner

  • Acquire and maintain in-depth knowledge of, and adhere to, established Protocols and Procedures

  • Assume responsibility for self-development and career progression

  • Maintain flexibility in efforts to provide quality service to our members and help MTM achieve business and operational goals

  • Maintain acceptable abandoned call rates, average handle time, productivity percentage, and attendance; as outlined by MTM standards

  • May be required to work weekends and/or holidays, as needed

  • Maintain confidential information standards within a fast paced environment

  • Relate to a diversity of customers and requests

  • Identify with customer needs and circumstances

  • Tactfully question and obtain necessary information

  • Recognize, handle and refer situations of an emergent nature

All you need is:

  • High school diploma or G.E.D equivalent

  • Minimum typing speed of 30 wpm or greater

  • Knowledge of Microsoft Outlook and Word

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Even better if you have:

  • Previous experience working in a customer service call center

  • Exemplary communication and phone skills

  • Outstanding organizational and multi-tasking skills

  • Ability to maintain high level of confidentiality

MTM Incentives:

  • Affordable benefits including Medical, Dental and Vision
  • Free Life Insurance & Long-Term Disability coverage for eligible employees
  • Paid Training & Overtime
  • Paid Holidays & Paid Time Off (PTO)
  • Safety Bonus
  • Yearly Pay Increases
  • 401(k) with Company Match
  • Referral Bonus Program

Salary: $18 per/hour

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact People & Culture at (636) 561-5686 or talent@mtm-inc.net

What MTM Transit employees say

Pay

Benefits

Hours and flexibility

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About MTM Transit

Sourced by ZipRecruiter

Industry

Special transit systems transportation

Company size

1,001 - 5,000 Employees

Headquarters location

Lake Saint Louis, MO, US

Year founded

2009

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