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Customer Service Representative Jobs in Springfield, OR

GloryBee

Customer Support Representative

Eugene, OR · On-site

$16 - $21.75/hr

The Customer Support Representative (CSR) assists with a variety of administrative tasks to support and manage daily requirements for existing customer accounts and/or prospects. What We Are Looking ...

GloryBee Foods

Customer Support Representative

Eugene, OR · On-site

$22 - $24/hr

The Customer Support Representative (CSR) assists with a variety of administrative tasks to support and manage daily requirements for existing customer accounts and/or prospects. What We Are Looking ...

GloryBee Foods

Customer Support Representative

Eugene, OR · On-site

$22 - $24/hr

The Customer Support Representative (CSR) assists with a variety of administrative tasks to support and manage daily requirements for existing customer accounts and/or prospects. What We Are Looking ...

Domino's

Customer Service Rep(07212) - 1965 River Rd

Eugene, OR · On-site

$16 - $21.75/hr

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Springfield, OR

Customer Service Representative information

See Springfield, OR salary details

$10

$19

$27

How much do customer service representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for customer service representative in Springfield, OR is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Customer Service Representatives typically do not earn $4,000 weekly without advanced experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, and sometimes licensing or certifications. Most jobs paying this amount without a degree are in sales or commission-based positions with high performance potential.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

How can I make 2000 a week working from home?

A Customer Service Representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing income may involve handling high-volume calls, working for multiple clients, or taking on overtime shifts, often through remote call centers or freelance platforms.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What's the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like technology, finance, and healthcare. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.
More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Springfield, OR? The most popular types of Customer Service Representative jobs in Springfield, OR are:
What are popular job titles related to Customer Service Representative jobs in Springfield, OR? For Customer Service Representative jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Springfield, OR look for? The top searched job categories for Customer Service Representative jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Customer Service Representative jobs? Cities near Springfield, OR with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Customer Support Representative

Customer Support Representative

GloryBee

Eugene, OR • On-site

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Who We Are:

GloryBee, a Eugene based, family-owned natural food and product manufacturing and distribution company founded in 1975. We are a dynamic team of individuals focused on providing our customers with quality products and superior customer service. Our firm foundation includes a strategic outlook focused on long-term vitality. We are seeking an innovative, people-focused individual who is ready to work hard and have fun in our local owned family business. We are tobacco and drug free Campus at GloryBee.

Your Contributions to the Team:

The Customer Support Representative (CSR) assists with a variety of administrative tasks to support and manage daily requirements for existing customer accounts and/or prospects.

What We Are Looking For:

Primary Skills

  • Processes orders received via fax, email and web including sending order acknowledgements to the customer
  • Communicates price changes, product shortages/estimated "back in-stock" dates, possible substitutions, discontinued items and other order specific information to customers at time of order confirmation
  • Coordinates or completes all paperwork associated with specific client requirements for shipments including customs documents, pallet tags and certificates of analysis (COA)
  • Requests credits, debits, or adjustments when needed and ensures they are processed to completion in a timely fashion
  • Responds appropriately to customer complaints, facilitates resolution and provides follow-up communication in a timely manner
  • Communicates pick-up, call tags and inventory changes to supporting departments
  • Engages with customers via inbound phone call to answer general questions about GloryBee, order or product specific questions and to assist with use of the GloryBee website
  • Supports customer account set-up

Additional Skills

  • Detail-oriented and proactive in managing order compliance and meeting customer requirements.
  • High school diploma or GED required; Bachelor's degree preferred.
  • 2-3 years of experience in order management, customer service, or a related field, with specific experience in EDI processing.
  • Strong attention to detail, with experience managing orders across multiple systems to ensure accuracy.
  • Familiarity with ERP systems and EDI tools (e.g., Microsoft Dynamics, SAP, SPS, or other EDI platforms).
  • Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Proficiency in Microsoft Office, especially Excel.

Why You Should Join the GloryBee Family:

  • Dynamic, forward-thinking company that is passionate about healthy living, sustainability and quality, natural ingredients and products
  • Rewards and recognition for superior performance
  • Collaborative environment fostering teamwork and accountability
  • Opportunity to work for a company that positively impacts people's lives
  • Exceptional benefits program including medical, dental and vision, along with healthy living reimbursements, generous 401(k) match, competitive paid time off and liberal holiday schedules

Apply