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Remote Customer Service Manager Jobs in Springfield, OR

HMG Careers

Remote Customer Service and Sales

Eugene, OR · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Agent

Eugene, OR · Remote

$69K - $150K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Work closely with your manager to set goals and achieve them

HMG Careers

Remote Sales Executive

Eugene, OR · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Work closely with your manager to set goals and achieve them

HMG Careers

Remote Sales Rep

Eugene, OR · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Work closely with your manager to set goals and achieve them

HMG Careers

Remote Sales Specialist

Eugene, OR · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Work closely with your manager to set goals and achieve them

HMG Careers

Remote Sales Agent

Eugene, OR · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Work closely with your manager to set goals and achieve them

HMG Careers

Remote Account Executive

Eugene, OR · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Work closely with your manager to set goals and achieve them

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All JobsCustomer Service JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in Springfield, OR

Remote Customer Service Manager information

See Springfield, OR salary details

$25.4K

$60K

$104.5K

How much do remote customer service manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for remote customer service manager in Springfield, OR is $60,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $72,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Customer Service Manager position, and why are they important?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What is a Remote Customer Service Manager job?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a Remote Customer Service Manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the most commonly searched types of Remote Customer Service jobs in Springfield, OR? The most popular types of Remote Customer Service jobs in Springfield, OR are:
What are popular job titles related to Remote Customer Service Manager jobs in Springfield, OR? For Remote Customer Service Manager jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Manager jobs in Springfield, OR look for? The top searched job categories for Remote Customer Service Manager jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Remote Customer Service Manager jobs? Cities near Springfield, OR with the most Remote Customer Service Manager job openings:
Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Springfield, OR as of July 2026, with employment types broken down into 3% As Needed, 73% Full Time, 16% Part Time, and 8% Contract. Highlights an 8% In-person, and 92% Remote job distribution, with an average salary of $60,030 per year, or $28.9 per hour.
Remote Customer Service Agent

Remote Customer Service Agent

American Income Life Insurance Company

Eugene, OR • On-site, Remote

$90K - $120K/yr

Full-time

Posted 15 days ago

Job description

AO Globe Life is expanding its remote team and seeking motivated professionals who want to help individuals and families across the United States access important supplemental benefit programs. This fully remote opportunity offers flexibility, meaningful work, and strong professional growth within a supportive team environment.
Whether you're beginning your career or exploring a new professional direction, this role provides structured training, mentorship, and the opportunity to build long-term success while making a positive impact.
What You'll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling designed to support work-life balance
Pre-qualified client consultations provided - no cold outreach required
Comprehensive training and licensing support
Monthly and quarterly performance bonuses
Equity opportunities for qualifying team members
Long-term income potential through vested renewals
Leadership development and advancement opportunities
Collaborative, mission-driven team culture
What You'll Do
Conduct scheduled virtual consultations with clients through Zoom
Understand client needs and explain available benefit options
Guide individuals and families through the enrollment process
Maintain accurate digital records and follow-up communication
Deliver excellent client service and build long-term relationships
Participate in ongoing training, team meetings, and development sessions
Who Thrives in This Role
Strong communicators with a service-focused mindset
Organized professionals comfortable managing responsibilities independently
Individuals confident using video conferencing and digital platforms
Candidates motivated by growth, mentorship, and career advancement
Customer service, consulting, or client-facing experience is helpful but not required
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
About AO Globe Life
For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly partners with unions, credit unions, and veteran organizations to help families access financial protection and peace of mind.
With a growing remote-first workforce and a strong culture of mentorship and professional development, AO Globe Life offers meaningful career opportunities for individuals who want to make a lasting impact.
Apply today to begin building a flexible remote career helping families nationwide.

Apply