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Virtual Customer Service Representative Jobs in Remote, OR

Douglas Fast Net

Customer Service Representative

Roseburg, OR · On-site

$15.25 - $21/hr

We are looking for a dedicated and professional Customer Service Representative(CSR). As a CSR, you will support DFN's customers in-person, over the phone, and via email and chat. You should apply if ...

Domino's Franchise

Customer Service Rep

Myrtle Creek, OR

$15 - $20.25/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

Domino's

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Company Description Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat ...

U-Haul

Customer Service Representative

Roseburg, OR · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Coos Bay, OR · On-site

$15.25 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Coos Bay, OR · On-site

$15.25 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Roseburg, OR

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Remote, OR

Virtual Customer Service Representative information

See Remote, OR salary details

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$26

How much do virtual customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for virtual customer service representative in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How do Virtual Customer Service Representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Representative, and why are they important?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a Virtual Customer Service Representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the role of a virtual customer service representative?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely through phone, email, or chat platforms. They need strong communication skills, familiarity with customer service software, and the ability to work independently in a digital environment.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance-based bonuses.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

How to make $1000 a week remotely?

A Virtual Customer Service Representative can earn $1000 or more weekly by working multiple shifts, gaining experience, and handling high-volume or specialized accounts. Increasing your hourly rate through certifications or advanced skills and working for multiple clients or companies can also help reach this income level.

What jobs pay 4000 a week without a degree?

A Virtual Customer Service Representative can potentially earn around $4,000 weekly through high-volume call handling, performance bonuses, and remote work setups. Achieving this income typically requires strong communication skills, experience, and sometimes specialized training or certifications, but a formal degree is not always necessary.
What are the most commonly searched types of Customer Service Representative jobs in Remote, OR? The most popular types of Customer Service Representative jobs in Remote, OR are:
What are popular job titles related to Virtual Customer Service Representative jobs in Remote, OR? For Virtual Customer Service Representative jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in Remote, OR look for? The top searched job categories for Virtual Customer Service Representative jobs in Remote, OR are:
What cities near Remote, OR are hiring for Virtual Customer Service Representative jobs? Cities near Remote, OR with the most Virtual Customer Service Representative job openings:
Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Remote, OR as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,059 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Douglas Fast Net

Roseburg, OR • On-site

$15.25 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Douglas Fast Net is a leading provider of high-speed fiber internet in Douglas, Lane and Coos County. We are looking for a dedicated and professional Customer Service Representative(CSR). As a CSR, you will support DFN's customers in-person, over the phone, and via email and chat. You should apply if you have at least one year of previous customer service experience, especially in an office or sales setting, and enjoy working with people both internal and external to an organization.


Why work at DFN?

At DFN, we strive to take care of our employees on and off the job.

Just to highlight a few of our amazing benefits

  • We offer a 200% 401(k) match capping at 9%
  • 100% employer paid medical, dental, and vision plans plan for employees with affordable dependent coverage options.
  • Free 1 Gig high speed fiber internet service if you live within our service territory.
  • PTO package and 10 paid holidays including two days off for your birthday.

See what it's like to work at DFN


We expect every employee to embody these values at DFN-

  • Commitment: You bring energy, loyalty, and perseverance to every interaction.
  • Leadership: You communicate clearly and motivate others by example.
  • Pride: You take pride in delivering service that goes above expectations.
  • Tenacity: You don't stop until the customer is taken care of, completely


POSITION PURPOSE: As a Customer Service Representative, you play a pivotal role in creating exceptional experiences that reflect our promise to be 100% local, customer-first, and dedicated to enhancing lives. At DFN, we don't just connect people to the internet, we empower people through meaningful connections. You will serve as a friendly and knowledgeable front-line resource for customers, supporting them with new services, billing, troubleshooting, and more, all with a heart for service and a standard of excellence.


ESSENTIAL FUNCTIONS:


  • Welcome customers to our office with warmth, professionalism, and a desire to help.
  • Answer incoming calls on a multi-line system with courtesy and clarity.
  • Assist customers in selecting and ordering services; provide recommendations that best suit their needs.
  • Effectively utilize sales and upsell techniques to introduce additional services.
  • Process new service requests, trouble tickets, and updates accurately using SIS and other systems.
  • Accept and post payments, address billing inquiries, and balance daily cash drawer.
  • Monitor and respond to customer service queues, ensuring timely follow-up and resolution.
  • Troubleshoot basic technical issues with customers or direct them appropriately.
  • Schedule installations and service calls in a way that is both customer-focused and efficient.
  • Collaborate on marketing and advertising campaigns as requested.
  • Support community initiatives, promotions, and events that align with DFN's local-first approach.
  • Participate in special projects and contribute to continuous improvement of processes and customer experiences.
  • This job description covers the most crucial key and supplemental duties performed in the position, but does not include other occasional work, which may be similar, related to, or a logical assignment for the position. Other projects will be assigned as needed.

QUALIFICATIONS:

  • High School Diploma or equivalent required.
  • Must be proficient in a variety of Microsoft Office applications as well as company specific software.
  • Must be able to effectively communicate with a variety of customers verbally as well as written forms.
  • Must be able to thrive in a busy, multifaceted office environment.
  • Must be detail-oriented and able to maintain a high level of accuracy with data entry.
  • Must maintain a high level of professionalism when dealing with all customers, internal departments, and vendors.
  • Ability to communicate effectively, both orally and in writing employing de-escalation techniques when needed.
  • DFN is a drug free workplace, all employees are required to successfully complete a pre-employment drug screening as well as any random or for-cause testing while employed.

Apply