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Microsoft Customer Service Jobs in Remote, OR (NOW HIRING)

ASK Consulting

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Intake Specialist (cur_1_128691@curatelyai.net)

OR · Remote

$18 - $20/hr

... customer service. * Experience with health insurance claims, including disputes and/or denials. * Experience triaging work queues and assigning cases. * Strong Microsoft Office skills (Word, Excel ...

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Planet Fitness

Assistant Manager

Roseburg, OR · On-site

Member service oversight - Ensuring staff is providing a superior customer experience at all times ... Basic computer proficiency (Microsoft Suite). * Hard working, enthusiastic and energetic! * Strong ...

M&M Staffing

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Talent Acquisitions Recruiter - High Volume

OR · Remote

$25/hr

Customer Service Representatives * Merchandising Associates * Wireless Sales Representatives ... Proficient with Indeed and Microsoft Office We're Looking For Someone Who * Loves recruiting and ...

New

Planet Fitness

Club Manager

Roseburg, OR · On-site

$44K/yr

Superior customer service skills, preferably in the fitness industry. * Experience working as an ... Basic computer proficiency (Microsoft Suite). * Hard working, enthusiastic and energetic! * Strong ...

Fred Meyer Jewelers

JEWELRY/STORE MANAGER

Roseburg, OR · On-site

Proficiency with Microsoft Outlook, First Place, Act, intranet/internet systems * Experience ... Verify proper service is delivered to customers by the goldsmith and watchmaker * Verify that price ...

Mobile Health Team

SLP-Roseburg,OR 26/27

Roseburg, OR · On-site

$1.6K - $2.0K/wk

Must have strong computer skills including Microsoft Word, Excel and Outlook * Excellent communication and customer service skills are mandatory * Must have Ability to work independently, prioritize ...

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Microsoft Customer Service information

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How much do microsoft customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for microsoft customer service in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does a Microsoft Customer Service representative typically collaborate with other departments to resolve customer issues?

Microsoft Customer Service representatives often work closely with technical support teams, product specialists, and account managers to ensure that customer issues are thoroughly addressed. When a customer's inquiry requires expertise beyond general troubleshooting, representatives coordinate with these teams to gather accurate information and provide timely solutions. This collaborative approach not only helps resolve complex problems efficiently but also enhances the overall customer experience. Regular team meetings and shared knowledge bases are commonly used to facilitate smooth communication and problem-solving.

What skills and qualifications are needed to thrive as a Microsoft Customer Service representative?

To thrive as a Microsoft Customer Service Representative, you need strong problem-solving skills, a solid understanding of Microsoft products, and experience in customer support, often supported by a relevant degree or technical certification. Familiarity with CRM systems, Microsoft Office Suite, and ticketing platforms is typically required. Exceptional communication, patience, and active listening are crucial soft skills for building rapport and resolving customer issues efficiently. These abilities ensure high-quality support experiences that help maintain customer satisfaction and loyalty for Microsoft's products and services.

What is the difference between Microsoft Customer Service vs Microsoft Technical Support?

AspectMicrosoft Customer ServiceMicrosoft Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications (e.g., CompTIA, Microsoft certifications)
Work EnvironmentCall centers, online chat, email supportRemote or on-site technical troubleshooting, diagnostics
Employer & Industry UsageCustomer service teams within Microsoft, retail, and online supportTechnical support teams for Microsoft products and services
Common Search & Comparison IntentUnderstanding customer service roles at MicrosoftDistinguishing technical support from general customer service

Microsoft Customer Service focuses on assisting users with account issues, billing, and general inquiries, requiring strong communication skills. Microsoft Technical Support involves troubleshooting technical problems, requiring technical knowledge and certifications. Both roles are essential in Microsoft’s support ecosystem but differ mainly in technical complexity and skill requirements.

What does a Microsoft Customer Service representative do?

A Microsoft Customer Service representative assists customers with inquiries, troubleshooting, and resolving issues related to Microsoft products and services. They handle questions about software installations, account management, billing, subscriptions, and technical problems. These professionals communicate via phone, chat, or email, aiming to provide a positive customer experience and ensure satisfaction with Microsoft products. They may also guide customers through self-service options and escalate complex issues to specialized support teams as needed.
What are popular job titles related to Microsoft Customer Service jobs in Remote, OR? For Microsoft Customer Service jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Microsoft Customer Service jobs in Remote, OR look for? The top searched job categories for Microsoft Customer Service jobs in Remote, OR are:
What cities near Remote, OR are hiring for Microsoft Customer Service jobs? Cities near Remote, OR with the most Microsoft Customer Service job openings:
Microsoft Customer Service jobs near you
Infographic showing various Microsoft Customer Service job openings in Remote, OR as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% In-person job distribution, with an average salary of $39,059 per year, or $18.8 per hour.

Production Scheduler

FCC Commercial Furniture

Roseburg, OR • On-site

$95K - $125K/yr

Full-time

Re-posted 4 days ago

Job description

Production Scheduler
Location: Roseburg, Oregon
Compensation: $95,000-$120,000 DOE + Relocation Assistance
Reports To: Production ManagerBuild the Planning Function That Drives Manufacturing Performance
FCC Commercial Furniture is seeking an experienced Production Scheduler to own our Master Production Schedule (MPS) and help shape the future of manufacturing planning within a growing high-mix operation. You will work closely with Production, Engineering, Purchasing, and Customer Service to balance customer demand, manufacturing capacity, material availability, and delivery commitments using our ERP system.Why This Opportunity?
  • Own the Master Production Schedule for an entire manufacturing operation.
  • Play a visible role improving on-time delivery and manufacturing performance.
  • Work directly with Operations, Engineering, Purchasing, and Customer Service.
  • Join a collaborative, team-oriented company serving nationally recognized restaurant brands.
  • Opportunity to grow as FCC continues to strengthen its ERP and manufacturing planning capabilities.
What You Will Do
  • Own and maintain the Master Production Schedule (MPS) using the ERP system.
  • Develop long-, mid-, and short-term production schedules.
  • Utilize ERP/MRP tools to balance customer demand, capacity, and material availability.
  • Identify bottlenecks, scheduling risks, and potential delivery issues before they become problems.
  • Coordinate with Engineering on BOMs, routings, and planning data.
  • Coordinate with Purchasing to ensure material availability.
  • Monitor production progress and adjust schedules as priorities change.
  • Recommend improvements that increase schedule stability, manufacturing efficiency, and on-time delivery.
What We Are Looking For
  • 3+ years of production scheduling or manufacturing planning experience.
  • Experience using ERP systems in a manufacturing environment.
  • Working knowledge of MRP, Master Scheduling, BOMs, routings, capacity planning, and manufacturing lead times.
  • Strong analytical, organizational, and communication skills.
  • Proficiency with Microsoft Excel.

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